Customer Ratings & Reviews
- Model:
- NS-CZ50WH6
- |
- SKU:
- 8390036
Customer reviews
Rating 4.7 out of 5 stars with 5851 reviews
(5,851 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the size, price, and ample space of this 5.0 Cu. Ft. Chest Freezer. Many appreciate its quiet operation and ease of use, along with its effective freezing capabilities and temperature control. While some experienced minor issues with frost buildup or cosmetic imperfections, the overall performance and value are frequently praised. The freezer's lightweight design also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Gift for family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They loved it and we're in need for it. Couldn't wait to get it.
I would recommend this to a friend Rated 1 out of 5 stars
Dented. Before being boxed up, box was perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery agents dropped it off in the back porch, there is not even a scratch on the box I was going to put it in the house myself so I wasn’t worried. Turns out it appears it was damaged before it was even put in the box at the factory, so long after I signed the paperwork I open it up and there is a big old dent in it. So disappointing. This is the second time I’ve experienced this with Best Buy appliances. I wish it would do something about it, but I expect nothing. This will be the last time I buy an appliance from Best Buy despite the delivery convenience.How was Best Buy would make it right, I tried calling but got nothing. Complete disappointment. It does work but it looks ugly. So much for being the elite customer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the unit. I do apologize for the unit arriving damaged. Please contact us to be able to assist you towards this situation. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
RUN, RUN, RUN
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.* Bought this as a back up to a GE freezer we already had. Worst purchase ever made! Ran less than 2 months and motor burnt up. Contact Best Buy and was told nothing they could do. Contacted makers of Insignia and told same by them. I had my receipt and all documentation of purchase. * I just blew $200 for a piece of junk that's not even worth putting trash in. Wouldn't recommend this to my worst enemy. * You will get NO SUPPORT, NO REPLACEMENT NO REINBURSEMENT for any type of loss of the freezer or food lost, * Spend your hard earned money somewhere else.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size freezer for a little overflow of frozen goodness.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Fabulous small freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great small chest freezer and an amazing price as well.
I would recommend this to a friend Rated 3 out of 5 stars
good starter freezer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still in use, good little freezer. the exposed (unpainted) metal edges will rust over time, but that is to be expected at this price point
I would recommend this to a friendRated 3 out of 5 stars
Nice size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's a nice freezer. Haven't had it long so can't really make a decision on this order only time will tell. But it's working well for what I needed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Sdog.
Thank you for sharing you review with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. We are definitely proud of this Chest Freezer.
Alexander G. - Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
PERFECT SIZE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS GREAT FOR WHAT I NEEDED. PERFECT SIZE FOR THE PRICE!
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great for outside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome. Needed something for outside. Keeps up in heat.
I would recommend this to a friend Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an extra freezer this works perfectly and affordable too!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great freezer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Freezer!!Perfect size for what we needed.We love it!!
I would recommend this to a friend Rated 1 out of 5 stars
Doesn't keep food frozen consistently
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why, but this freezer does not stay cold. A few months after purchase, I went into it and some items were thawing. I had sent an email to the manufacturer through their customer service portal but never received a reply. It was during the height of stay at home order, so I knew it would take some time. But it seemed to correct itself and work again, so I did not retry to contact. I don't go into this freezer often, it's in my basement and is used for overflow food. I went down again the other day and everything was half thawed. I had to throw everything out. I would suggest keeping a thermometer in there to ensure it is keeping things cold, possibly one with an alarm. Contacted insignia again today, hopefully, they will get back to me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for taking time of your day to share a comment about your freezer. We are so sorry to read about the issues you had with your freezer, but we want to help you with this issue. Please, do not hesitate to contact us at any time you need to review your case. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Rated 5 out of 5 stars
Nice freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet, works very well, and it's worth the prize.
I would recommend this to a friendRated 1 out of 5 stars
Not working well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this freezer in 2018 and now it only freezes on the bottom, it dose gets cold on the top.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great freezer for what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the money. Needed something small.very satisfied.
I would recommend this to a friend Rated 1 out of 5 stars
DAMAGED! Should’ve looked at customer images
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed to discover the heavy damage on the side and bottom
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ljbg,
Thank you for taking the time to leave your review on our 5.0 Chest Freezer. We know how important this purchase is for you, it is unfortunate that it was delivered to you from the store in such state. If you just purchased this, remember that you do have an exchange period. Please feel free to call our team so we can guide you accordingly through this. We are at your service.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Freezer is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps cold and does exactly what I expect a freezer to do.
I would recommend this to a friend Rated 5 out of 5 stars
Great freezer for that extra space we all need!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience at Best Buy from sales to delivery! Freezer is just the right size. Holds lots of extras that we can't fit in our Refridgerator freezer. Would definitely recommend it.
I would recommend this to a friendRated 5 out of 5 stars
So far a very nice freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice lightweight freezer that so far functions well.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Excellent quality plenty of room long enough
I would recommend this to a friend







