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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.7 out of 5 stars with 5851 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the size, price, and ample space of this 5.0 Cu. Ft. Chest Freezer. Many appreciate its quiet operation and ease of use, along with its effective freezing capabilities and temperature control. While some experienced minor issues with frost buildup or cosmetic imperfections, the overall performance and value are frequently praised. The freezer's lightweight design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 5,851 reviews
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great and i would surely get another bigger one very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezeer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deep freezer works well I would tell a friend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the freezer online and within 2 wekks its burnt out one day my wife went to take something out for dinner noticed most of it was not as cold as it should be so she emptied it and unpluged when i got home from work i took it outside and let the extra water out and i noticed a green mark when i moved the freezer first product i was not happy with from them hopefully it does not happen again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great for not being energy star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any problems with it, and even though it's not energy star, it might be an extra few dollars a Month on electric

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke before the two-year mark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got home after vacation to find out about $300 worth of nice meat is all trash now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete ripoff

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked a little over two years and died. Over $200 dollars worth of food ruined and Best Buy was not even willing to send me a $50 gift card.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dddd,

      Thank you for being such loyal customer, it pains me to hear that you are getting this problem with the freezer. I do recommend that you get in contact with us so that we can guide you on the right path. You can get in touch with us at 877-467-4289.

      Brian C. -Insignia support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    POOR /CRAP Chest Box. Food worth $$$. STAY AWAY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works for on and off. Sometime it freezes 3/4 of the box, sometime only 1/2 of the box. Seriously, if you food costs more than this freezer, get a branded one like GE. Otherwise YOU WILL RUIN YOUR FOOD! Glad my credit card honor their warranty coverage and paid me back so I can get a GE brand! STAY AWAY!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fridy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this freezer. i need something that would help store my meats because my fridge freezer was too small.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not reach appropriate freezing temperature. Would not recommend this brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Sarino,

      I am sorry to read about the experience you had with our chest freezer not reaching the desired temperature, please let us assist you. At the end you will find the link to contact us so one of our agents can help you to check what could be happening, we know the importance this has to you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer didn't work right out the box had to return it to the store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Dorlee,

      Thank you for taking the time out of your busy schedule to leave a review of the chest freezer. I am sorry to read that the set did not worked from the moment of arrival. I do apologize for the inconvenience this caused. Please contact us if you have any questions or concerns.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great freezer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a very efficient chest freezer. Hope it lasts, have had it only for a month. Price is fantastic too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has one of these and had no problems with it. The size is perfect and we purchased one as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chest freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chest freezer it works great and is the perfect size for my family. Price was great too. :)

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saving freezer it's small but holds and not really expensive

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this chest freezer, I am glad that you find this fine for you, another good feature of this freezer is that it is covered under a 1 year of manufacturers warranty to have this checked by our Geek Squad, and due to the complication of carrying it around if this needs to be serviced, we will send an authorized technician to you! Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Came free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free for meeting a minimum appliance amount.. kind of small but perfect for our small family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke with 18 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this less than 2 years ago and now it's not working. I called Best buy and they said they can't do anything. I'm so disappointed in Best buy. All of my food went bad and has been thrown out. I'm now going to Costco.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer for a small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is almost exactly as promised except the basket is a lot smaller than pictured.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so i buy it . Easy to use just plug and play

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This chest freezer does not work it has never got

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chest I purchased on 09/01/2019 has never worked and Best Buys will not take it back

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to leave a review. I am sorry that you are having this sort of experience with our Chest Freezer. This is definitely not acceptable and I know how disappointing this may be. I would like to invite you to contact my team so that we can get this resolved for you.

      - Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just notice some frost on the lid a area. Not sure if that's normal.

    I would recommend this to a friend