Customer Ratings & Reviews
- Model:
- NS-CZ50WH6
- SKU:
- 8390036
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the size, price, and ample space of this 5.0 Cu. Ft. Chest Freezer. Many appreciate its quiet operation and ease of use, along with its effective freezing capabilities and temperature control. While some experienced minor issues with frost buildup or cosmetic imperfections, the overall performance and value are frequently praised. The freezer's lightweight design also receives positive feedback.
This summary was generated by AI based on customer reviews.
Does not freeze food, wont keep frozen food frozen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a freezer, this thing is worthless. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your unit is not working as expected. For us to be able to assist you, please contact us at 877-467-4289 and we will gladly check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Came damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was delivered damaged and Best Buy still hasn't delivered a non damaged product.
No, I would not recommend this to a friendnever worked!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged the freezer up and it never froze anything. I lost $100 worth of food. exchanged it for a GE that I am happy with.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for reviewing this Chest Freezer. Is good to know that you took advantage of the 15 day return period at the store, have a great weekend! Louie L. Insignia Products.
blurg
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It deded on mi wed cake. Make sad wife. Make sad Hubs. Wii returned et. No buy.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how this freezer is. My order was canceled the next day and I couldn’t get in touch with anyone to find out why. Bought a freezer elsewhere.
No, I would not recommend this to a friendDid not work took it back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work took it back did not have no more went to lowes to buy one
No, I would not recommend this to a friendReturn
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was too small for what I needed, refrigerator went out and I had just made groceries for the week
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the chest freezer. I am sorry to read that you had these issues with the unit. If you ever have any issues with this or other Insignia unit, please contact us to check all the possibilities. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Didn't keep food froze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought freezer for beef I bought. About 1-2 weeks after, checked and meat was thawed. Blood ran into inside of freezer. Totally awful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you so much for taking the time to review this 5.0 Cu. Ft. Chest Freezer. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Not done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much frost where the rubber molding causing door not able to fully close
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to know about this situation with the frost, the door should close correctly. Please contact us and rest assured we are going to do our best to help you out, we are here for you. Thank you for taking the time to share your experience.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Freezer insignia 5.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it’s very hot outside and time to time it’d shut off by him self
No, I would not recommend this to a friendFreezer didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at this Best Buy must have the worst managers ever. Working at this Best Buy must be like working at a Starbucks with no cups.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am sorry to hear you seem to have had a bad experience. The standard practice is that you can return the unit within the 14 day Best Buy Return/Exchange period, or have the unit reviewed under the 1 year manufacturer warranty. - Jon, Insignia Support
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t stay frozen only kept cold all my food was ruined
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jazzy,
Thank you for taking the time to leave your review on our chest freezer. We truly appreciate you taking the time to leave your comments. We understand how important it is for you to receive a working fridge since it involves your food. Certainly no one wants to experience this sort of situation. We encourage you to contact our team so we can guide you toward a resolution on this. We look forward to reading from you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Dont buy from BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got delivery later then expected. Disappointing I will never ever buy from best buy.
No, I would not recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This quality seems inferior to other products... only the test of time can prove this
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this chest freezer, I am glad and really appreciate that you are giving us your trust to test this chest freezer, I am sure you will be satisfied about this, please contact us at https://www.insigniaproducts.com/contact-us if you have any further questions so we can provide you with further assistance. Omar S. - Insignia Products Support.
The appliance is ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and compact but was too small for my needs. I would advise that you shop around.
No, I would not recommend this to a friendDented freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s damaged freezer, They are refund all my money,
No, I would not recommend this to a friend- Pros mentioned:Noise level
Nice Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge was dead, so I needed to buy a freezer immediately. This freezer is light and I could put it inside my small car. It is quite, and can keeps every thing frozen! The deep compartment allows me to put all the stuffs on my fridge inside.
I would recommend this to a friend Good for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine wish the coldest setting would be a bit colder.
I would recommend this to a friend- Pros mentioned:Size
so far, .. ....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my 2 sons went deer hunting around thanksgiving ... and as luck would have it both shot a deer... suddenly we needed a freezer ... this one was on sale for less than comparable sizes etc at other chain stores ( lowes , home depot , walm) so i bought it online and picked it up at the store .... surprisingly light .... sits in our garage and keeps things frozen... so good
I would recommend this to a friend Resonable price and compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed picking this unit it fit where I needed it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this chest freezer, I am glad that you are liking it and that you were able to find it a perfect spot, another good feature is that it includes 1 year of manufacturers warranty to have this checked by our Geek Squad team. Omar S. - Insignia Products Support.