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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.7 out of 5 stars with 5851 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the size, price, and ample space of this 5.0 Cu. Ft. Chest Freezer. Many appreciate its quiet operation and ease of use, along with its effective freezing capabilities and temperature control. While some experienced minor issues with frost buildup or cosmetic imperfections, the overall performance and value are frequently praised. The freezer's lightweight design also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 5,851 reviews
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my mother plenty of space...xoxo

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great, especially when it comes to storing larger items like a big turkey for the holidays. It would take up too much room in my french door fridge bottom freezer but this is perfect for such a task. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, quality deep freezer. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for almost two years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at Best Buy on 4/23/16 and keep it in my garage. I needed additional space beyond my fridge. I had a separate circuit installed for it so it would not be on my GFI. Last week my wife discovered it had quit working. The outlet had power. Fortunately it had not completely thawed because I had lots of frozen water bottles from hurricane season. I plugged it back in and the motor seems to be running again but a freezer I can't trust isn't useful (especially because I travel a lot). I have the receipt, but, unfortunately, the warranty only last one year. If you buy one, you may want to consider additional protection. At this point I either need to replace it for find a good freezer alarm that works remotely.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Keith,

      Thank you for taking the time to leave your review. I am sorry to read that you have had this sort of experience with your chest freezer. I will pass along this issue to my team so they can work on improving our products. If you have any questions, feel free to contact my team.

      - Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great for midsize the freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so good to freezer all the food, perfect

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Freezer for Smaller Space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great if you have a smaller space in your basement but want to stock up on your meats after hunting and fishing season. The basket is nice for items you don't want to dig through, other than that I wish it had another shelf or basket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for BM Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store my oversupply of breast milk. I'm hoping to store enough to stop pumping before 1 year. I'm able to store 8 bags of 6oz per plastic gallon bag (48oz). In the freezer I can store 44 gallon bags for a total of 2,112 oz of breast milk. My child eats 30oz/day. So that is 70 days worth. I wish I had bought the larger freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Seal

    Rated 1 out of 5 stars

    13 months old and seal is already bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 5 cf freezer to hold chum blocks and bait fish. 13 months later and the seal is broken. Everything at the bottom of the freezer is frozen solid but anything I place on top is thawed out. Now my garage smells like a fish market. Insignia doesn't sell a replacement part and they won't replace it since its 1 month past the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Didn't cool. Ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after extensive review of them online. After an 80-mile round trip, I followed directions for letting it sit till the next day to plug in. Compressor ran, but it never cooled below 60 deg F! Ended up getting the next size up (after another trip), and it's so far working just fine. Could be the first one just had a small leak, I don't know. Just know it didn't do the trick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the cheapest price available. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not freezing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my freezer on Saturday, March 22nd. As of today it will only freeze items on the bottom of what's in there. I had to take out the rest. Is there a specific setting it should be on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this to the ones at Walmart. Value couldn't be touched. Warranty is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No English Language manual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seemed fine, except the manual and warranty information was in about every language except English. I need English.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I apologize for the missing information in English. I understand the importance of having a new product with all the instructions to use it. Please know that we have almost of the user guides on our website, however, you can contact us on the link below and we will gladly send you a copy.
      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy a deep freezer because the standard freezers just aren’t enough for my big family. I followed the directions before plugging up I waited about 4 hours. Once we plugged the freezer up I decided to sit a cut of water inside just to gauge the coolness of the freezer (I forgot to buy a thermometer) then I went to work for 16 hours. Came home from work and the water was still the same temperature of the tap it came from. I’m very disappointed and frustrated because I definitely don’t feel like loading this back up in the truck to return it but I have to. I should have spent a little more and got better quality. You truly get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Max,

      I truly apologize for the inconvenience this issue may have caused you, I completely understand your disappointment so I will like to suggest to you get in touch with us at the contact link below so we can search for an appropriate solution for you.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Frost build up on back two corners of unit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For service on problem, I have to take freezer into store? Really?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great for extra space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for extra space when you have a big family.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT PURCHASE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy it again. It has quit working (freezing) though the motor works, twice and, I think this time it's dead. Not a good value for the money spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are need something small, this is a great one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The WORST.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ever ever write online reviews but this thing is such a hunk of junk I feel obligated to let other people know!!! The freezer doesn’t keep anything frozen. The only thing that completely freezes is the stuff placed on the bottom. Even when the freezer isn’t totally full and is on the max setting it still doesn’t freeze meat completely. A complete and total waste of money-not only for the freezer itself but for all the food we just had to throw away!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t get cold enough to freeze food

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this freezer to store breast milk that my wife is pumping for our new baby boy. She has a months worth of milk in there now that has to be thrown out because this freezer doesn’t freeze. Even with it on the low setting, the bottom only gets down to 10 degrees Fahrenheit, and the top is 30-35 degrees. Do yourself a favor and buy something nicer that actually does its job and will last.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read about your experience with this chest freezer. I understand that you needed this unit to work right now, because of your new baby boy. Please contact us, so we can assist you with this situation. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia