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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 181 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the product's ideal size, overall performance, and sufficient capacity. They also appreciate its surprisingly quiet operation, effective temperature control, and convenient features like internal lighting and manageable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 181 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Chest freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move myself ,perfect capacity for the space i had for it,freezes food quickly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ralph, thank you for your feedback! We're glad to hear that the Insignia 5 Cu. Ft. Garage-Ready Chest Freezer was easy to move, fits your space perfectly, and freezes food quickly. It's wonderful to know that it provides the capacity and performance you were looking for. Thank you again for your feedback.

      Sudeep | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size and got cold within an hour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how compact this is. It was freezer child within an hour of plugging it up. Good perfectly on any small space

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback on our Insignia 5 Cu. Ft. Garage‑Ready Chest Freezer. We’re glad to hear the compact size is a perfect fit for your space and that it reached cold temperatures within the first hour of being plugged in. Knowing it cools quickly and works well in smaller areas truly reinforces our commitment to reliable, space‑friendly home appliances. Shashank | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for the space I have it in, lots of room without being big and bulky, excellent garage freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    chest freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very quite perfect size to fit in small tight locations

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Scott, thank you for sharing your feedback. We’re happy to hear that the Insignia 5 Cu. Ft. Garage‑Ready Chest Freezer is working so well for your space. It’s great to know the quiet operation and compact size are making it easy to place in tighter areas while still giving you the storage you need. We truly appreciate your support and thank you for choosing Insignia.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Excellent purchase experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase experience. Best Buy team were very helpful in loading this into our car. Freezer cools quickly, is easy to move, and has a small footprint but sufficient capacity for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good chest freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, it's good. Big capacity, cold faster, light way.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your experience. We’re pleased to hear that your Insignia 5 Cu. Ft. Garage‑Ready Chest Freezer is performing well so far, offering plenty of storage space, quick cooling, and a lightweight design that’s easy to manage. Your review helps us continue delivering dependable, high‑value home appliance solutions. Once again thanks for your feedback.
      Mohan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Nice Extra Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is inexpensive. Its size suits our needs as not taking up too much space but has a decent amount capacity. Turned ON and everything seems to be working properly. Time will tell.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Gary, thank you for reviewing the Insignia 5 Cu. Ft. Garage‑Ready Chest Freezer. We’re pleased to hear the size fits your space well and that everything is working properly so far. We appreciate your thoughtful feedback.
      Rihan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, fits all of my needs! I had no issues from pick-up to plug up, it started freezing immediately!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Aprile, thank you for sharing your experience. We're delighted to hear that the Insignia 5 Cu. Ft. Garage-Ready Chest Freezer has delivered the performance you were looking for and fits your storage needs perfectly. It's great to know that setup was hassle-free and that the freezer started cooling quickly right from the start. We're thrilled that your purchase has been such a positive experience.
      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mini freezer love it that its bigger from the inside that what i expected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Edward, thank you for your review. We’re glad to hear you love your Insignia - 5 Cu. Ft. Garage-Ready Chest Freezer and that it offers more space than you expected. We appreciate you taking the time to share your feedback. Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Chest Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and functions well. Exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Neat gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value. Very quiet. Very compact in size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice little freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my husband and me. I can buy ahead or bake ahead. It's not in the way in the garage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re delighted to hear the chest freezer is a perfect fit for you and your husband, giving you the freedom to buy ahead or bake ahead with ease. It’s great to know it sits neatly in the garage without getting in the way and supports your storage needs so well. We truly appreciate your support and your kind words. Shashank | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and works as intended. Only reason why this doesn't get 5 stars is the inner seal gets frost on one part of it that keeps coming back upon scraping off

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer chest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to use accommodates a a good bunch of frozen stuff came in handy at the last minute due to our current freezer being small and we packed a lot of sauce of stuff being ready for the holiday. It was the last-minute purchase needed. Needed to get out of a jam at home due to overflow of frozen items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with this freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old freezer I had for over 12 years. Love it. The new has issues. The lid when I try to open it has a huge suction to it. It is hard to open at times. I have had Best Buy out to replace it 2 different times. Each time the new freezer had a dent in it or several dents. I kept the one I had since it was dent free. I am dealing with the lid not happy. I have since learned that they are not handling this brand any longer at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia customer,
      Thank you for sharing your experience with the Insignia 5 Cu. Ft. Garage‑Ready Chest Freezer, White (Model: NS‑CZ50WH26L). We’re glad you’ve enjoyed your previous freezer, and we appreciate you letting us know about the suction issue with the lid and the challenges you faced during replacements, your feedback is important and will be shared with our team as we work to improve both product design and overall experience. Sidhartha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a super good product I love it because it's neither too big nor too small

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Felix, we appreciate you sharing your thoughts. It’s great to hear the chest freezer offers the perfect size balance for your needs while delivering dependable performance, and we’re glad it has been a satisfying addition to your home, your feedback is truly appreciated.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Saver of food

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Saves food and space. Go get one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Donald, Thank you for sharing your feedback on the Insignia 5 Cu. Ft. Garage Ready Chest Freezer. We are glad to hear it gets the job done by helping you save food and make the most of your storage space. Your recommendation is greatly appreciated. Thank you for choosing Insignia. Faisal | Insignia. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works exactly as it should. I am very happy with my purchase and would recommend it to anyone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re happy to hear that your Insignia™ 5 Cu. Ft. Garage‑Ready Chest Freezer is performing exactly as it should and that you’re pleased with your purchase. Knowing you’d recommend it to others truly means a lot to us. We appreciate your support and thank you for choosing Insignia.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Overall good !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent space and good quality for the price !! Would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your review. We’re happy to hear that your Insignia™ Chest Freezer offers the space and quality you were looking for, all at a great value. We appreciate your recommendation and thank you for choosing Insignia.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted one for a long time, this thing is great. It’s spacious and holds a lot of food plus there’s a big basket and a ledge to keep things organized.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your experience with the Insignia™ 5 Cu. Ft. Garage-Ready Chest Freezer. We are delighted to hear that it has been a great addition to your home and that its spacious design provides plenty of room for your food storage needs. It's wonderful to know that the basket and ledge help keep everything organized and easily accessible. We appreciate you taking the time to share your feedback and are glad the freezer is meeting your expectations.
      Deepika | Insignia BBY-ExBrand_Insignia