Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Bigger is Better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I wasn’t gonna upgrade burn the I deal was hard to refuse
I would recommend this to a friendReasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality so far and great service. Love the voice control remote.
I would recommend this to a friendDisappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lasted about six months, the screen stopped working just randomly one day.
No, I would not recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect choice and delivery and really easy to set up
I would recommend this to a friendNot sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't even really say if this was a good TV or not. It came damaged the display underneath was completely cracked. I was very disappointed with that trying to return it was a complete nightmare.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv. Never really got a chance to watch it.. id say once a week max. I purchased it may 11, 2022. I go to hookup the nintendo switch i bought for my kids today (april 30, 2023) and the tv slowly burnt out as soon as i turned it on. Manufacturer warranty is 1 year and apparently they only make the parts to last for 14 months based on other reviews ive read. My tv was the least used in the house and it burnt out before our living room tv which is constantly playing. Very disappointing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VictoriaN,
We apologize for your experience with this product. Hearing your feedback is important so we can continue to improve the quality of this TV. Please contact us at 1-877-467-4289 so we can further assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Speakers lose sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for a little over two months, love the tv. BUT, recently the TVs speakers will work perfectly for awhile then out of nowhere just quit working… I’ve tried soft reset, factory reset, resetting audio settings, everything that’s been said online… gonna call in the morning hopeful for a solution. Very frustrating though. Very disappointed.
No, I would not recommend this to a friendValue buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good TV for the price but found out later that the internal memory for Apps is very limited,
I would recommend this to a friend- Cons mentioned:Reliability
Disappointed beyond belief.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! Lasted 15 months and poof! No picture. Ridiculous. I have Insignia FireTVs in other rooms of the house that are fine…so far. Very, very disappointed.
No, I would not recommend this to a friend Good then bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great. Picture was good. It was easy to program and navigate but about 15 months the pic started to deteriorate and eventually was unwatchable. My advice, get the warranty
No, I would not recommend this to a friendBad Quality Backlights
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these to use as menu’s in our nutrition shop. 2 of the 3 have dark spots on them right out of the box. I bought them for Black Friday and I’m only now getting to set them up. Now they’re “Not Returnable” so I guess I’m stuck with some unequally lit screens.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Broken tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in October of 2022 and went to turn it on today 11/30/23 and the screen was white. The remote never worked the buttons always were hard to push.
No, I would not recommend this to a friend Not very happy with Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a new TV, Best Buy sent me a previously used(store display?) model with damaged packaging, dusty, obvious marks from previous bracket installation, the TV was damaged and outer trim was cracked. display feet are missing. Have not plugged it in, waiting to hear back from Best Buy returns department... TV is probably good, but not happy at all with Best Buy.
No, I would not recommend this to a friend- Cons mentioned:Reliability
DON’T BUY
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STOP! DON’T BUY THIS TV! Screen stopped working after 9 months. Spend your hard earned money with a different brand. Cheap items end up being expensive.
No, I would not recommend this to a friend Problems opening apps.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with showing app open. Any app, show a beautiful preface but having problems with app when open. I have tried several things, rebooting router, checking to see if I have enough gigs to run the software. Turning off and turning back on. I’m totally lost.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Darrielle,
If you have problem in opening the apps on your television, please perform the following steps below:
Clear the app cache and data.
Uninstall and reinstall the app.
Restart your Fire TV device. Press and hold the Select and Play/Pause buttons at the same time, for 10 seconds.
If you still experiencing the same issue after doing the procedures above, please feel free to contact us via email or phone.
Insignia Products
Lisa
https://insigniaproducts.com
TV lasted just past the warranty period.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought on 04/19/22. today 21 days past warranty I have vertical lines completely covering the screen. Tried basic troubleshooting, replaced HDMI cable, did a soft reset and cleaned back panel. Nothing. Used an hour every morning and two hours every night as bedroom TV. I am very disappointed as I have owned numerous Insignia TV's that all still work great. I guess I can try to push for the warranty but not high hopes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
- Cons mentioned:Reliability
Waste of Money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Fire TV that I have gotten in the last 2 years. Both have died within 14 months, this one only lasted 10 months. Do not waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PrestonS,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Unsure yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed sound problems twice. When I turned tv off and on distortion went away
No, I would not recommend this to a friendInsignia
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv only lasted 2 years and the screen went. Warranty is only covered for 1 year
No, I would not recommend this to a friendMichelle
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap tv lasted 2 year bought a more expensive brand this time Toshiba, fire tvs are the best!
No, I would not recommend this to a friend