Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Wish i would of returned when I had the chance
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has given me problems since the first day. It would still play sound after being turned off. I had to unplug to turn off completely. Now something is wrong with the screen. It either has a apart of the screen that isn't working. Or the whole screen goes out. I haven't had this tv a year yet! A waste of money
No, I would not recommend this to a friendHorizontal lines
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Welp after a year and four months I'm starting to get lines accord my TV that was hidden depending on what I was watching. Horizontal lines across the screen. Definitely stay away from this one
No, I would not recommend this to a friendDo Not Buy, cheep isn’t always reliable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for a room that never gets used. We may have used it three times and 1 year later it doesn’t work any more. The screen comes on but it just shows vertical bands. Buyer Beware. Buy LG or Samsung. Insignia is not worth the hastle.
No, I would not recommend this to a friendBroken after 15 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for a little over a year. It started having lines running through it 2 months ago. The whole screen just went blank and now I can't watch anything. One of the worst Tv brands I've ever used. Who wants a their television to turn into a brick after 15 months?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LatoyaC,
We apologize for your experience with this television. Your feedback is important to us so we will know how to improve the quality of this TV. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Cheap tv quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this tv, crapped out just over a year's use cheap buy after year bestbuy,insignia and amazon won't do anything for you. Right at Christmas time i have to buy another tv spend a liitle more and buy an LG or Samsung
No, I would not recommend this to a friendTv only have sound no picture
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV just over a year ago and the screen is black, but I do have a sound. Wow unbelievable I have been trying to talk with someone at Best Buy but I can't get a return call so here is my review! 1 star for poor product and serves
No, I would not recommend this to a friendDidn't last
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV until it broke after only 6 months! Do not buy this TV. Bought Aug 12 2022. In middle of a show and lines just start appearing until the whole screen is covered Cannot return so went to a different place and bought a LG. I've had my LG for 10 years. A TV should last longer than 6 months!
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item,after 3 months of barely use ,cause after i bought this item ,i have to travel to another country,when im back and try to turn on the tv it turn all stripe and white,best buy cant do anything with this cause i did not buy a protection plan,it s a trash
No, I would not recommend this to a friendReceived damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will review after received undefeated. Was a Christmas gift Opener, noticed screen cracked, No damage to box A little confused. Taking back to exchange tomorrow.
No, I would not recommend this to a friendStopped working after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to turn the TV on one morning, and the entire screen was black, except for a small sliver on the top of the screen. Nothing I do will get the screen back but the volume works, so I guess I’ll use the speaker :(
No, I would not recommend this to a friendSad!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv at the end of February. It is now the end of June and the tv is already broke! Not by our hand! Then my acct site said it’s not returnable! Before the screen went like this it was wonderful! What are we supposed to do now!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Terrislemon,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since its already broken and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Won’t connect to internet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t connect to internet. Tried wireless & wired connection. Brings up loading screen and stays there for hours if left on. Only 5 months old, barely used as den TV. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 50" Class LED 4K Smart Fire TV. I am sorry to read that you are having connectivity issues with your TV, I know how frustrating this can be when trying to enjoy your streaming services. Please feel free to contact us at 1-877-467-4289 so we can take a look at troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Died after barely any use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV for the guest bedroom. It gets used very lightly. In less than 3 months of use, the TV now locks up with color distortions. I guess its time to see how good the 1 year limited warranty actually is.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
100% trash.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is trash and so is Insignia. TV worked great fpr the past 6.5 months until now, bunch of line and freezing. Before you buy READ THIS!!! READ ALL THE REVIEWS, IT IS TRUE THAT TV STARTS FREEZING AND GETS LINES ACROSS THE SCREEN!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issue with your fire TV screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not a good t v
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T v worked fine for the first year. Now about a year and a half old t v stuck on logo screen will not come all the way on. I would not recommend buying this t v I would never purchase again.
No, I would not recommend this to a friendDON'T BUY! THEY JUST WORK FOR A FEW MONTHS :(
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought August 14, 2022 and today December 12, 2022. Didn't work, screen was black and showed up lines then went all white with lines. Wow it's incredible ...4 months and it's now garbage?? :(
No, I would not recommend this to a friendIt's not working anymore.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. no wonder it's out of stock and so cheap now this Tv is garbage I bought it in 2022 in July now is November 2023 I can't do anything about this it doesn't work anymore!
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality already had lines on the screen and the extra insurance should have gotten me a new tv but not so I had to return
No, I would not recommend this to a friendTV is not working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is totally waste and TV is not working with in a year and getting lines in the TV and picture tube is completely gone
No, I would not recommend this to a friendNot for long term use.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great to start but after a couple years the picture gets all wobbly and is hard to watch. Please be aware that even though it’s great at first, it eventually goes bad.
No, I would not recommend this to a friend