Customer Ratings & Reviews
- Model:
- NS-50DF710NA21
- SKU:
- 6401029
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, easy setup, and smart TV features of the 50" Class F30 Series LED 4K UHD Smart Fire TV. However, they have concerns about its durability, short lifespan, screen issues, remote control, and warranty.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for all of 2 months and it has what looks like a giant dent or internal crack/issue. It’s been on the wall since delivery with no issues, we turned it on today and it’s unwatchable.
No, I would not recommend this to a friendBad Picture less than a year of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Green Line on tv after 10 months use wouldn’t recommend buying
No, I would not recommend this to a friendNot a great buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low space it gave up after about a year and we have no idea what happened, it has never been dropped we don’t know what happened
No, I would not recommend this to a friendDon not buy this TV.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV on 3/27/2022. As I write this review today my TV no longer has a screen image. Nothing was damaged on this TV, it has been on my wall the entire time. Buyer’s remorse! Never again!
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV a little over a year and turned it on today and there are purple, black and white lines going down the screen, no picture. I will never buy another insignia tv again
No, I would not recommend this to a friend1 year and tv is dead!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv 3/19/22 and today is 5/7/23 and my screen is black!!!! This is terrible and a waste of money. DO NOT BUY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Don't Buy It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Then you start seeing lines on the TV appear then boom, They can fix it because it's a week of 2 pass the year of when you first purchase it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Seven,
Thank you for taking time to write a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
Lasted 4 weeks to the day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 weeks to the day before it stopped working. Purchased on 01/26 and stopped working 2/26. Picture went white and scrambled.
No, I would not recommend this to a friendConnect but don’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internet connection said is good But go to the Home Screen said no connection Nothing work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 50" UHD Smart Fire TV Edition TV. I understand it says 'no connection' and that can be confusing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
It sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV can not work when it is just past the warranty expiration date. I have just bought it for 1.1 years. Tha quality if very poor.
No, I would not recommend this to a friendNot 50 inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s says 50inch but we jst measured and it’s 45 inches
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vanessa,
Than you for taking the time to review our 50" UHD Smart Fire TV Edition. I understand you measured the TV and it's 45" and that can be confusing. Please, take into account that screens should be measured diagonally, not side to side, and in this case it should measure 49.5". But, if you have any more questions or concerns about the TV, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Poor picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must just have the worst luck ever. The very first time I tried watching anything on it. The picture kept distorting on certain scenes and I could not fix it no matter what I tried!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jackie,
We're sorry for the inconvenient. Please call Insignia 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Cheap Tv died 13 months in.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful quality backlight died 13 months in and 3weeks after the manufacturer warranty
No, I would not recommend this to a friendLasted less then a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had less then a year and the bulbs or what ever gave out
No, I would not recommend this to a friendWhite lines appearing after 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this TV. I purchased in August 2022 and now there are white lines showing up. DO NOT BUY!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShannonD,
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since there are white line showing on the screen and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Didn’t last a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 8/2/22- It was a great TV until the screen went out on 6/3/23.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen shot. Not even a year old. Waste of my hard earned money. And no way to return.
No, I would not recommend this to a friendInsignia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv barely lasted me a year before I had to replace it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AliviaD. Thank you for writing a review about our Insignia 50" Smart Fire Tv. I apologize that you this tv barely working and lasted a year only. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was defective when i purchased it. It had two red lines
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that you couldn't enjoy your new TV right away. If you need assistance, please know that you can contact us on the link below, and we will gladly assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Broken tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is glitching and flashing. I have not dropped it or done anything to the tv.
No, I would not recommend this to a friend