Customer Ratings & Reviews
- Model:
- NS-50F301NA24
- SKU:
- 6525240
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 50" Class F30 Series LED 4K UHD Smart Fire TV for its excellent picture quality and ease of use, frequently praising its value for the price. Positive feedback also highlights the straightforward setup process and the TV's lightweight design. While some users expressed concerns about the remote control and occasional volume inconsistencies, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Picture problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 months ago and has a terrible white line that appears on screen especially if using closed caption. My order says too late to exchange but did take the extended warranty so will see what I can do with that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShannonB. Thank you for writing a review about our Insignia 50" Smart Fire TV. I apologize that you experienced picture issue with this TV after 2 months of using on it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
First and LAST Fire tv I will own
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First fire tv I have owned and it will definitely be the last. I tried a budget 4k, reviews weren't horrible price was great. Have to allow amazon tracking to have more than a handfull of active apps. Picture isnt bad. But Im having to reset the tv every other night. Just not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BigDaddy69,
I personally would like to apologize for the experience you have been through with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. We would love to check this situation further with you. Please feel free to contact us at at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Cons mentioned:Remote control
DO NOT BUY, WASTE OF MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, never paired witb remote, thought maybe remote, 2 remotes later still just sits there looking for remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the difficulty you've experienced pairing your remote with the device. It's frustrating when essential components fail to work properly. We understand your frustration, especially after trying multiple remotes without success. We apologize for any inconvenience this has caused you. To resolve this issue, we recommend reaching out to our customer support team for further assistance. We're committed to helping you get your device up and running smoothly. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Poor Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in this TV its already going out the middle starts pixilating while your watching idk if i got a dud or what. Idk if i can still take back our get a replacement or not
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your feedback and are always striving to improve our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went thru two of these, they both had the same problem. Never again
No, I would not recommend this to a friendBad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV not working properly stuck on loading screen since I got it
No, I would not recommend this to a friendTRASH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is trash. Apps are so slow. Just all around trash. Can’t even open the apps at all at times. The android of TVs. Trying to open Disney + and the screen keeps displaying update. App already updated. Can’t get past new version available update screen. Pure TRASH.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about your disappointing experience with our TV. It sounds incredibly frustrating to deal with slow performance and issues with app updates. We suggest trying a factory reset of the TV to see if it resolves the issue. If the problems persist, please contact our customer support team for further assistance. We appreciate your feedback and apologize for the inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Don’t buy this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is indistinguishable from my 10 year old flat screen, and occasionally there is this wavy pattern to the picture. Don’t buy this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with your fire TV screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pixels burned out 32days after using maybe 20hrs total. Horizontal and vertical lines were terrible. See pic. Best buy honoured warranty and i got replacement within 4wks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 50" Class F30 Series LED 4K UHD Smart Fire TV. Sorry to hear that the pixels burned out and the horizontal and vertical lines were noticeable, affecting your viewing experience. We're pleased to hear that Best Buy honored the warranty and you received a replacement within four weeks. We appreciate your feedback and will pass it along to our product development team to ensure we're providing the best possible performance in our future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Hated my purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the tv broken and best buy has horrible customer service first they say im getting a new tv and than thry say no after a week of fighting with them i got a refund i will be getting another tv but not from them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sincerely sorry to hear about the inconvenience you experienced with your TV delivery and the subsequent challenges you faced with our customer service. Providing a seamless and satisfactory shopping experience is paramount to us, and we regret falling short of your expectations. Your frustration is understandable, and we apologize for any inconvenience caused during the resolution process. We appreciate your decision to seek a refund and understand your hesitation to make future purchases from us. Should you reconsider, we're here to assist you and ensure a smoother experience. Thank you for your understanding, and we apologize once again for the inconvenience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Tv got stolen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was left outside and got Stolen I didn’t receive my tv
No, I would not recommend this to a friendDefective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I wanted to love it but of course mine is defective and didn’t see it until after I had somebody come over and mount it on the wall for me. Weird shadow appears anytime it’s a darker or black screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointing experience with your Insignia 50" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear that the issue with the shadow appearing on the screen is affecting your viewing experience, especially since it was already installed on the wall. We understand how frustrating it must be to deal with a defective product, and we appreciate you bringing this to our attention. We will use your feedback to improve the quality and performance of our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
cracked screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen was cracked when i got it smh, they did not ship another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RashonnaD, thank you for sharing your feedback on the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to hear that your TV arrived with a cracked screen and that you didn't receive a replacement.
Your comments are important to us, and we take them seriously. We apologize for any inconvenience this has caused and would like to assist you further. Please reach out to our customer support team so we can work towards a resolution. Emman | Insignia Products
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened the box and it is damaged. So disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarshaW,
Thank you for letting us know about your experience with the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear that your TV arrived damaged. We understand how disappointing this must be.
Please contact our customer service team so we can assist you with a replacement or a solution to this issue. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. Emman | Insignia Products
Never Ship a television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item came cracked and unusable right out of the box. Had to take it to a local Best Buy to return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV arrived damaged. I can only imagine how disappointing it must have been to receive a product that was not usable right from the start.
I appreciate your efforts in returning the item to your local Best Buy, and I hope that the exchange process went smoothly. Please know that your feedback is invaluable, and we are continuously working to improve our shipping and handling practices to prevent similar issues in the future.
If there’s anything further I can assist you with or if you have additional feedback to share, please don’t hesitate to reach out. -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
White spot in tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White spot on tv I just bought it a few weeks ago.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation that there is white spot on tv, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
The stand legs worst
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive waisted an hour of life trying to get these 1/2” screw into an 1-5” deep hole. Poor pooor design. No motr insignia. Awful
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Great TV at this price point!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my husband for his Birthday. He absolutely loves it and says it's perfect! The screen is a great size for his computer room so that he can game when he gets a break from the kiddos, and it's also perfect for watching movies, TV shows, or YouTube. The sound works well without a soundbar for a bedroom sized area, and it was easy to mount. I'm not the biggest fan of the style of the remote, but my husband doesn't seem to mind. I also got same-day delivery and it was delivered on-time, unscathed. Overall, 5/5 stars and would highly recommend for the price point!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and a lot of value for the money. Easy setup. Wish I could listen with headset while wife listens via tv speakers, but will get around that with splitter, sound bar and Bluetooth headset or ???
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Insignia %0" Class F30 LED 4k is a winner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be more thrilled with the Insignia TV that I purchased at Best Buy. Just in time for the baseball playoffs, I finally have a big screen TV and I got it at an unbelievable price. I can listen from all over the house on my Bluetooth earbuds, the color is fantastic, and it was super easy to set up. I have nothing but good things to say about the TV and the entire experience.
I would recommend this to a friend