Customer Ratings & Reviews
- Model:
- NS-50F301NA24
- SKU:
- 6525240
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 50" Class F30 Series LED 4K UHD Smart Fire TV for its excellent picture quality and ease of use, frequently praising its value for the price. Positive feedback also highlights the straightforward setup process and the TV's lightweight design. While some users expressed concerns about the remote control and occasional volume inconsistencies, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but it tweaks out sometimes. Delayed if you will
I would recommend this to a friendTemporary and good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do although I had to replace it three times in 5 years
I would recommend this to a friendCheck your warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the television was superb in the quality of viewing, it was not covered under the warranty plan when my grandson accidently broke it. Therefore I will never buy another tv from best buy!! Check your warranty coverage!!!
No, I would not recommend this to a friendWorks but not the greatest
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked good for a while then the tv started failing when you watch darker pictured shows and movies
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KaleS,
Thank you for your feedback on the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the issues you're experiencing with darker pictures. This could be related to the TV's settings or a potential hardware issue. We recommend checking the picture settings and ensuring the firmware is up to date. If the problem persists, please reach out to our customer support for further assistance. Emman | Insignia Products
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv but color could be better. In the standard mote it’s a little yellowish.
No, I would not recommend this to a friendAverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow but good enough to have in your bedroom. But disconnects from wifi often if to far from router.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Poor picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Can’t watch for 10 minutes will get water from eyes. Changed Hisense qled which 100 times better quality picture
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. I'm sorry to hear that the picture quality has been disappointing and that it's causing discomfort. Your feedback is important to us, and we want to help resolve this issue.
Here are a few steps you might consider:
1. Picture Settings: Sometimes adjusting the picture settings can improve the quality. Have you tried changing the brightness, contrast, or other settings?
2. Software Updates: Ensure that your TV's software is up to date, as updates can sometimes improve performance.
3. Viewing Environment: Check the lighting in your room, as glare or reflections can affect picture quality.
If these steps don't help, we recommend contacting our customer service team for further assistance. They can guide you through additional troubleshooting or discuss other options.
We appreciate your patience and hope to resolve this issue for you. Thank you for bringing this to our attention. If there's anything else we can do to assist you, please let us know.
DO NOT BUY THIS BRAND ESPECIALLY FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely disgusting experience buying this TV. It does not work properly keeps getting restarted every 10 minutes. Also, best buy is of absolutely no help. I tried getting a replacement but best buy even cancelled the replacement order. I am not sure what do I do with this thing when it does not work. When I call customer care, these guys keep me on hold for so long and stop responding. This has been one of the most frustrating buying experiences ever.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We truly value your feedback and understand that experiencing issues with a product can be very frustrating. Your insights are important to us, and they will contribute to our ongoing efforts to enhance our customer service and product performance. We appreciate your patience, and we're here to listen if you have any more thoughts to share! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Don't expect excellence
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but a super average television. The sound and color isn't great.
No, I would not recommend this to a friendTV Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Peacock account will not work on the smart tv for some unknown reason.
No, I would not recommend this to a friendCHEAPLY BUILT
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaply built tvs. I bought two of these tvs at different times and at different Best Buy stores. Unfortunately they both have the same issues, the screens have lines across them and will randomly shake in a wave type motion. This makes it annoying and difficult to watch tv and movies and makes me regret spending my money on this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the issues you've encountered with both of your TVs. This is certainly not the experience we want for our customers, and we take full responsibility for the inconvenience caused.
We'd like to help resolve this for you. Please reach out to our customer service team so we can assist you with troubleshooting or arranging for a replacement if necessary. Your satisfaction is very important to us, and we appreciate your patience and understanding as we work to make things right. Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Nice size bad colors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the price and nice features but colors are off
No, I would not recommend this to a friendNot what i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont really carr for this tv the quality of the picture sucks
No, I would not recommend this to a friend- Cons mentioned:Remote control
New TV in box missing remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not include original remote. Ordered replacement remotes on Amazon and TV will not get past opening menu without OEM remote. Disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your insights and understand how important it is to have a seamless experience with your device. Your comments about the remote are valuable, and we are always here to support our customers in making the most out of their products. We hope you continue to enjoy your TV and discover all the great features it has to offer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Can't complain for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heck of a tv for less than $300. Streaming works. Simple enough even for me to understand.
I would recommend this to a friendWell its a tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The splash screen as soon as you turn the tv on is blinding as all hell instead of just letting you cycle through your apps and shows you're immediately bombarded with ads and continual sales The navigation is buggy as hell and freezes up constantly The settings are also janky
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is mounted and I notice it has 2 flaws on the screen right in the middle of the picture. They are flaws in the glass. I would like a replacement but know it would be a big expense for me to have someone dismount it, box it up and send it back and then hire someone to remount it. Very disappointing.....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the flaws in the glass and the inconvenience it has caused you. This is certainly not the quality we aim to provide.
We take full responsibility for this issue and want to help make the replacement process as smooth as possible for you. Please contact our customer support team so we can discuss options to assist you with the dismounting, replacement, and remounting process.
We appreciate your patience and understanding, and we're committed to ensuring you have a TV that meets your expectations. Thank you for bringing this to our attention. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Its broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is having issues with the picture where there seems to be some sort of issue between the screen and the internal color pieces. Didn't show up till after the return period because I don't use the TV that often. I've never had this happen with a TV before so I would really recommend buying this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AndreaG,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this product since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not to bad, has all features a typical smart tv would have.
I would recommend this to a friendCheck your box immediately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV in November for our patio. We just opened it in May to put it up. There is no remote. Too late to return it. Bought a universal insignia remote from best buy and cannot get the TV to work because it wont stop searching for the remote that wasn't in the box.
No, I would not recommend this to a friend
