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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5646 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the 50" Class F30 Series LED 4K UHD Smart Fire TV for its excellent picture quality and ease of use, frequently praising its value for the price. Positive feedback also highlights the straightforward setup process and the TV's lightweight design. While some users expressed concerns about the remote control and occasional volume inconsistencies, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,646 reviews
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheap but definitely has pixel issues, first one pixels got mess up and second one delivered and same thing, too tired to deal with the crap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    These new tv’s never last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this tv for just over a year and there’s a noticeable oval shape that appears in the corner of the tv (about 6inches wide) that is discolored.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Junk. broke on 4th day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mothers day gift unpacked & set up on may 15 th. Awesome picture but only worked 4 days. TV Wouldn turn on with either remote or tv switch. Ive NEVER experienced such a hassle in my life because i cant change my network id and password in the tv. I have to change it on my modem / router AND 20 devices.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV @ BestBuy

      Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Marites
      Insignia Products
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No specific comments, overall no issues with television

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your thoughts about your Insignia Smart Fire TV! We're thrilled to hear that you've had no issues with the product and are enjoying your viewing experience. We're proud to offer products that meet our customers' high standards, and we're glad you've had a positive experience with our brand. Thank you for choosing Insignia! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia Amazon TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but consistently has a quick 1 second green pop up during Cable or Amazon use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to install, I was disappointed with the quality of the picture but it's ok

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Do not buy this tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv won't go past the pair remote control menu even though the control is already working. I can turn it on/off, choose language but it won't work after that.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SaumelH,

      Thank you for your feedback on the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear about the remote control issue. Please try resetting the remote and re-pairing it with the TV. If the problem persists, contact our customer support team for further assistance. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Buyer Beware!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of money and very disappointed. I had a 48 inch Insignia TV that I loved and unfortunately was struck by lightning and it blew up the power board which i replaced myself btw and only cost me around $20 and it was like brand new. Its been about a year now and the screen had started to have lines across it so i decided to purchase a new tv....Well I should've thought twice apparently. The picture on this tv is horrible and I've adjusted the settings every which way and no improvement. The setting change when you change channels so everytime i want to switch channels im having to take the time to readjust everything. The remote is way too small as well. I would definitely NOT recommend this TV to anyone!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BobbyV,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the television is doing something weird. It keeps flashing a screen saying the wifi connection failed even though I have set it up to not connect. I have to go in and reset it to HDMI 1 to watch TV and it eventually does the splash notice over and over again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Color, Picture quality, Price

    Rated 5 out of 5 stars

    So much for a low price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very light so there is no struggling with weight. Simple set up takes 15 minutes to get everything going. Apps are very easy to get into. The picture quality is very good, colors are vibrant the speakers were actually very good. For the price I definitely recommended. Nice gaming tv as well.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote for this tv is a pile of excrement…I would rather Jill myself than buy another of these tvs just because the remote is sooooo bad

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We sincerely apologize for the frustration caused by the remote. It is disappointing to hear that the remote has negatively impacted your experience with the TV. We understand how important it is to have a reliable and user-friendly remote, and we regret that this has not been your experience.

      Your comments are valuable to us, and we will take them into consideration as we work to improve our products. We are committed to ensuring a better user experience in the future and appreciate your patience and understanding.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fine. The remote home button doesn’t work and we’ve only had it a couple weeks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Picture is kind of blurry when something starts. Weird, but overall decent tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good pick you get for what you pay. It lags for like 10 mins after you start then it does a good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is not good and it doesn't seems like 4k TV at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 2.5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 50” 2.5 years ago… picture is dead. Beware!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    14 months lifespan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 14 months before the back light went out. Didn't get a warranty with it and manufacturers warranty was only for 1 year. Probably won't ever be buying insignia again. Did a great job while it was working though.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the backlight went out after 14 months and that the warranty period didn't cover it. We appreciate your honesty and will use your comments to improve our products and services. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It was an okay purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally have a fire TV. However, it would be really nice if Best Buy/insignia still utilized their Alexa skill.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound needs much improvement. A sound bar is a must with this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Price, Alright Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price but it had a weird color response and it was not fluid when used as a computer monitor

    No, I would not recommend this to a friend