Customer Ratings & Reviews
- Model:
- NS-50F301NA24
- SKU:
- 6525240
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 50" Class F30 Series LED 4K UHD Smart Fire TV for its excellent picture quality and ease of use, frequently praising its value for the price. Positive feedback also highlights the straightforward setup process and the TV's lightweight design. While some users expressed concerns about the remote control and occasional volume inconsistencies, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure who is writing these positive reviews and if they’re paid but this is a piece of junk. Screen quality is awful and you can barely see if the lights are off. The remote response is super delayed. Sound is not good. I will be returning soon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nass,
We truly apologize for your experience with this television. Your feedback is helpful to us so we can continue to improve the quality of this product. Please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Avoid this dud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid all Fire TV/Insignia products like the plague. Its a complete dud of a TV. The TV can’t find any wifi network despite running through all the troubleshooting instructions several times. TV doesn’t work as advertised. Avoid!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josh,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Discolored screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this TV for six months...and the color has started fading from the top of the screen already.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issue with your TV's color fading. Your satisfaction is important to us, and we appreciate your patience. Please reach out to our customer support team at 1-877-467-4289 or [email protected] for further assistance. We're here to help resolve this for you.
- Carl | Insignia Products
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. TV did not work after only watching it twice. Took THREE months to get it replaced. 0/10 do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the issues you experienced with your TV and the lengthy replacement process. Your frustration is understandable, and we appreciate you bringing this to our attention. We will use your input to improve our products and services to better meet our customers' needs. Your satisfaction is important to us, and we are committed to addressing these concerns. Keith | Insignia Support
Failed pretty quickly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed within 18 months. Not recommended for sure.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are sorry to hear that our product failed within 18 months. Your feedback is important to us, and we will use it to improve our products and address this issue. We appreciate your patience and understanding as we work to resolve this matter.
Keith | Insignia Support
GARBAGE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another fire TV garage DON'T WASTE YOUR MONEY ON ANY INSIGNIA OR ANY FIRE TV'S!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear you've had a negative experience with our Insignia Fire TVs. We understand your frustration. We value your feedback and will use it to improve our products. For further assistance, please contact our hotline at 1-877-467-4289. - Carl | Insignia Products
Screen was broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered with a whole in the box. Screen was cracked
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out and sharing your feedback regarding the delivery of your Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience caused by receiving a damaged product.
At Insignia, we strive to ensure that our products arrive in perfect condition, and it’s clear that we fell short in this instance. Your experience is important to us, and we take such matters seriously. We recommend contacting the retailer directly to address the issue with your order, as they will be able to assist you with a replacement or return.
If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We appreciate your understanding and hope to resolve this matter quickly.
Thank you for choosing Insignia.
Big Mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is awful. Will not ever purchase ANYTHING from Best Buy again. I also hate that I had to have any involvement with Amazon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NatalieM I'm sorry to hear that you're not satisfied with theInsignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. Your feedback is important to us, and we understand how frustrating it can be when a product doesn't meet your expectations. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Worse tv ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv I didn’t even have this tv for a month yet & it’s already buffing & acting really slow !!! Do not waste your money on this tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointing experience you're having with your new TV. It's unacceptable that the TV has already started to buff and is acting slow, especially since it's still under the warranty period. We understand that this is not the level of quality you expect from our brand, and we're truly sorry for the inconvenience.
We would like to make things right and offer you a solution. Please reach out to our customer service team so we can discuss possible options. We value your business and want to ensure that you have a positive experience with our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
NO COMPENSATION FOR INCONVENIENCE AND DISGUSTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WILL NEVER PURCHASE FROM BEST BUY AGAIN.. DELIVERY SERVICE WAS THE WORST.. I AM 62 YEARS OLD WAS GUARANTEED TV WOULD BE BROUGHT UPSTAIRS FOR ME INSTEAD I FOUND IT IN NEIGHBORS YARD.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with us. We sincerely apologize for the situation you encountered with your delivery. Your frustration is completely understandable, especially given our commitment to providing reliable service. We are sorry to hear that the guarantee of having your TV brought upstairs was not fulfilled, and it is unacceptable that your delivery ended up in your neighbor's yard. Please know that this does not reflect the high standards we strive for at Best Buy. We value your feedback and would like to address this issue further. If you could please reach out to our best buy customer service team, we would appreciate the opportunity to make this right and regain your trust. Thank you for your feedback, and we hope to resolve this matter for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Pile of junk!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is an absolute hunk of junk! Not only is the picture not great, but it randomly shuts off for no apparent reason. Upon doing research, these stupid FireTV sets are prone to it. Give me back my money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you are having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Missing screws for legs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return it because it was missing a few screws to properly install two legs. Best Buy was not willing to solve it. So we ended up returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate your input and understand how important it is for products to arrive complete and ready for use. Your experience is valuable to us, and we will certainly take this into account for future improvements. If you have any further questions or need assistance, please don’t hesitate to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
DOESN'T LAST
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out not even two years after purchase. Would’ve rather bought something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear that you experienced issues with your television, especially so soon after purchase.
At Insignia, we strive to provide quality products that enhance your viewing experience, and we regret that we did not meet your expectations in this instance. We take customer feedback seriously and are committed to continuous improvement.
We encourage you to reach out to our customer support team for assistance. They can help diagnose the issue and provide information on warranty options or repairs. Your satisfaction is important to us, and we want to ensure that you have the best possible experience with our products.
Thank you for your understanding, and we appreciate your support.
Worst purchase ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST TV EVER, DO NOT PURCHASE, THIS TV SUCKS, ITS REALLY BAD, I GAVE IT AWAY. If you see Insignia, RUN!!!
No, I would not recommend this to a friendpoor delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roadie delivery service very poor. never got my purchase had to re-order
I would recommend this to a friendNo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had samsung in the past. I thought they’d all be good now but the tv drives me crazy. It’s better to pay more for a tv. This is complicated and the picture sucks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your feedback on your experience with your Samsung TV. We apologize for any frustration you may have encountered with the complexity of the product and the picture quality. We understand that investing in a higher-priced TV may be worth it for some customers. We will take your comments into consideration as we strive to improve our product offerings and customer experience. Thank you for sharing your thoughts with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Worst tv ever.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buzzing sound 24/7. Gotta turn it on 4 times to get it to connect to audio. Gotta watch an ad anytime the tv comes on. 2 hdmi ports only 1 4k. Dont buy this or anything from insignia its not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sordes, Thank you for taking the time to leave a review of our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV . Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Absolutely Amazing TV for the Price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here’s a well-written review you can use: Absolutely Amazing TV for the Price! ★★★★★ I just got the Insignia 50-inch TV today, delivered through DoorDash from my local Best Buy, and I have to say, this TV is incredible for the price! The graphics are stunning, the setup was super easy, and it truly gives you the best bang for your buck while still being budget-friendly. One of my favorite features is that it comes with Fire TV built in. My old TV had the cords, and it was frustrating to use, since I always had to clean it and plug it in and out, then it eventually stopped working properly near the end, so this is a huge upgrade. Navigating through apps and streaming services is smooth and effortless. The sound quality is also amazing, way better than I expected! In fact, it’s better than my old Samsung TV, which really surprised me. I don’t even feel the need for external speakers because the built-in ones are that good. Overall, I have zero complaints about this TV. If you’re looking for an affordable, high-quality television with great visuals, excellent sound, and an easy setup, this is the one to get. Highly recommended!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your fantastic feedback! We're thrilled to hear that you're enjoying your TV and that it offers great value for the price. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations.
- Carl | Insignia Products
- Pros mentioned:Picture qualityCons mentioned:Remote control
Roku User Trying Out Amazon Fire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this TV for a few months now. I had been previously loyal to Roku smart TVs, which I still enjoy, but wanted to try switching it up. Here are some highlights of the pros and cons (please note that these are based off MY own preferences, everyone values different things)— TLDR: Great TV with highly customizable quality picture, convenient compatibility with Echo Dot, huge App Library. Super annoying display defaults that can’t be changed, time consuming software updates, occasional glitches. PROS: -Amazon Echo Dot compatibility.- I haven’t experienced any problems since pairing them together. I like the voice search and ability to still have controls through the Echo Dot AND Amazon Alexa app. -Picture quality.- I think its default settings are great, but there’s also so many customization options to get it exactly how you want. I love how you can use different picture settings for each input source and the TV will save it without automatically applying the same settings to all inputs. Helpful for when I’m gaming. -Sound quality- The sound is crisp and has the ability to get LOUD. No audio issues thus far. -Apps galore.- The App Store has pretty much anything you can think of! -Good remote.- It’s sleek and simple without being so tiny like the Roku remotes. CONS: -Standby mode timer.- My biggest frustration with this TV, enough for me to knock off a star. It only takes 10 minutes of inactivity for Standby mode to shutdown the display. Basically like a Low-Power mode. That’s way too short for the timer in my opinion. This wouldn’t be so bad if it weren’t for the fact that there’s ABSOLUTELY NO OPTION to adjust this setting. It’s completely separate from the sleep timer and screensaver, their settings have no effect on the Standby. It’s extremely annoying when I need to pause a show and can’t just jump right back into it. Which leads me to the next annoyance… -Standby mode default wake up.- When you “wake up” the display, you’re back on the Home Screen. Meaning if I have a show paused and walk away for a bit, I have to find the app I was on all over again to continue what I was watching. I just don’t understand the point of it, especially when in only takes a short period of time before Standby mode starts. -Smart remote is a little too smart.- Just like how a Smart TV will require occasional software updates, so will this remote. I’ve never had a remote with voice search feature, so maybe this is just standard for them idk. The remote updates aren’t frequent, but when it needs one it can take a while to finish. Remote is inoperable during this time so you can’t really do anything on the TV. Don’t bother me but might bother you: -Occasional picture glitch.- Every once in a while, the screen will very briefly turn green, it literally lasts less than 1 second so you might not even notice it. But that glitch can sometimes happen sporadically throughout the entire day. After some research, I found that this seems to be a pretty common issue with this particular TV. But it doesn’t happen enough for me to have a real problem with it. -Home Screen marketing.- Ads, ads, ads. As soon as you turn on the TV, you’re thrown into ads rolling across the top of the screen. I find it lame and unappealing given that there aren’t any custom settings to change how the Home Screen looks (aside from rearranging apps). It’s a small thing but I do miss how you can get cute little themes on Roku.
I would recommend this to a friend poor choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when you push the on button, some times it comes on and sometimes it just shows a white screen with nothing on it, turn it on again for lots of advertising, not to happy!!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RalphF,
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
