Customer Ratings & Reviews
- Model:
- NS-50F301NA24
- SKU:
- 6525240
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 50" Class F30 Series LED 4K UHD Smart Fire TV for its excellent picture quality and ease of use, frequently praising its value for the price. Positive feedback also highlights the straightforward setup process and the TV's lightweight design. While some users expressed concerns about the remote control and occasional volume inconsistencies, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it it’s so bad poor quality is not worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV. We value your perspective and appreciate your honesty about your experience. Customer insights like yours are important as they help us strive for continuous improvement and ensure that we meet our customers' expectations. Thank you for taking the time to let us know your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost sound within 2 weeks and tv kept shutting off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the issues you experienced with your TV. It is concerning that the sound was lost within just two weeks of use and that the TV kept shutting off. We strive to provide high-quality products and services and will be investigating this matter further to prevent similar issues from occurring in the future. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. The lag from the remote to the tv is crap. Takes forever to load anything
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KevinO. Thank you for writing a review about our Insignia Smart Fire tv. We know how frustrating it is that you are having bad experience with your tv and it takes long to load anything. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Fire is not a good choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is OK but not having it come back to the last input is a big problem. You get what you pay for.
No, I would not recommend this to a friendScreen didn’t last long
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen started to go out after 7 months. Junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you have experienced with your Insignia TV. We take product quality and customer satisfaction seriously. Please contact our customer service team for assistance with troubleshooting or a possible replacement. Thank you for bringing this to our attention. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-50-class-f30-series-led-4k-uhd-smart-fire-tv/6525240.p?skuId=6525240
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had broken in the first few weeks, I would never ever purchase a product from high sense ever again
No, I would not recommend this to a friendDamaged after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had tv for four months picture display is damaged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV @ BestBuy, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email [email protected] for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months tv starts turning off and on and I can’t do anything about it
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv barely ever turns on! Best Buy should uod be refund everyone their money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 32" Class F20 Series LED HD Smart Fire TV! We know how frustrating is that your fire TV barely ever turns on. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a month old and the coloring at the top has white lines and cloudiness.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KrissyS,
Thanks for taking the time and effort to leave a review with our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.If you received the product with damage, please contact the retailer and ask to have it replaced.
We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Cannot operated 220
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called Insignia, they confirm it can't run on 220v
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very No good Very No good Very No good Very No good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Hearing your feedback about this product is really important to us. We want to improve its quality and make sure that our valued customers like you is comfortable and confident in using this television. For further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason the tv has a wave/ripple across it no matter what i watch
No, I would not recommend this to a friendthumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect it to cable tv. Spectrum couldn't connect it either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChristineC,
I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Won't turn on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit powering on within 2 week of putting it up. Will be returning
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jason,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. I am sorry to read that the unit quit working. I know it can be dissatisfying that its not working as expected. For further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Pros mentioned:Picture quality
Fantastic TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best tv I've ever owned! It was an easy setup out of the box. The picture is great,the sound is great also! No need for a sound bar like other brands need. I watch my local channels over the air with an antenna and scanned during the setup and was surprised to see a channel guide come on the screen and you can setup a favorite list! The biggest surprise is you can pause antenna tv!!! I've never heard or seen that feature on any tv. I'm sold on Insignia TV!!! If you are looking to upgrade or replace your TV look at Insignia before you buy,it's worth it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review of the Insignia™ 50" Class F30 Series LED 4K UHD Smart Fire TV! We’re glad to hear that you’re enjoying the easy setup, great picture and sound quality, and the unique features like the channel guide and the ability to pause antenna TV. Your enthusiasm and recommendation mean a lot to us.
If you have any further feedback or need assistance, please don’t hesitate to reach out. Enjoy your new TV! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Lasted just over a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased May 27th. July 1st does not work. Save your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you very much for taking the time to review our Insignia - 50" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Turned by him self
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is a great but tuned up by himself. In night
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Barrhaz,
Thank you for writing a review about our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
1 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should’ve bought a Toshiba………………………………………………………………..
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Tv quality
The perfect choice for upgrading our TV life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at several products in a few stores, this 50" Insignia Smart TV was the perfect fit for a couple of senior citizens. We always seem to come back to Best Buy for a good deal. I bought my IMAC, as well as my washer at Best Buy. This 50 inch screen is amazing. It's "user friendly" (with some help from our kids), and we're now able to watch our favorite programs with minimal stress in finding them! We like this TV so much, we purchased two more for other rooms, and cable tv is no more in our home. Thanks, Best Buy. Your service in every area is top notch. Did I mention great prices?! See you soon.
I would recommend this to a friend
