Customer Ratings & Reviews
- Model:
- NS-50F502NA26
- SKU:
- 6607829
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality of the 50" Class F50 Series LED 4K UHD Smart Fire TV, along with its easy setup and smart features. The TV's size is also suitable for bedrooms, and users appreciate the ease of streaming. However, some customers have noted that the remote can be slow to respond.
This summary was generated by AI based on customer reviews.
Item Junk garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whole screen was shattered only 15 days for return at Christmas. Disappointing to say the least
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thank you for sharing your feedback. We’re very sorry to hear that your TV arrived damaged, especially during the holiday season when return windows can be tight. That’s certainly not the experience we want for our customers. If you still have the unit, please feel free to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com we’d be glad to review options to help. Thank you again for choosing Insignia.
Vennila | Insignia
Not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is faint, doesn’t connect to WiFi after about one year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Maria, thank you for sharing your review with us, and we’re sorry to hear that your experience with the Insignia 50" Class F50 Series LED 4K UHD Smart Fire TV has declined over time, especially with the color appearing faint and the TV no longer connecting to Wi‑Fi after about a year, as we understand how disappointing and inconvenient that can be. Our support team would be glad to help troubleshoot the Wi‑Fi issue or explore additional options with you, and you can reach us anytime at 877‑467‑4289 or insigniasupport@bestbuy.com for further assistance, thank you again for taking the time to share your experience. Darshan | Insignia
ANNOYING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is trash. The screen pixelates and freezes a lot. I then must unplug it, replug it in and reboot it. ANNOYING!
No, I would not recommend this to a friendPoor sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is terrible on this tv. I have been using for about a week and it sound like the speaker is broken. Will be returning.
No, I would not recommend this to a friendHorrible!! TERRIBLE BRAND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv didn’t come on it ruined Christmas for my kids I would never recommend this product to a person
No, I would not recommend this to a friendDont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse tv ever, will not download any apps, they stay queued or downloading for weeks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tracy! Thank you for sharing your feedback. I’m sorry to hear that your TV has been unable to download apps and get stuck in queue. this is certainly not the experience we aim to deliver. Please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com, we will glad to help you through this. Thank you for choosing Insignia products.
Mueez | Insignia Products
Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price ,poor picture quality wouldn’t recommend at any price
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re sorry to hear that the picture quality of your 50" F50 Series Fire TV didn’t meet your expectations. That’s certainly not the experience we want for our customers, and we appreciate you taking the time to let us know. Your comments help us continue improving our products and overall customer experience.
Rafay | Insignia Products
Tv broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was cracked on the screen.it was disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your experience with us. We’re very sorry to hear that your Insignia 50" F50 Series TV arrived with a cracked screen, that’s incredibly disappointing, especially when you’re expecting a brand‑new TV to be ready to enjoy right out of the box. We appreciate you taking the time to let us know, and we’ll make sure your feedback is shared with the appropriate teams as we continue working to improve the overall quality and durability of our products.
Darshan | Insignia
Not really 59 inch's across and sound is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this item . The sound is messed up but I don't have box.
No, I would not recommend this to a friendBroken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product arrived broken, with flashing red light.
No, I would not recommend this to a friendBest Buy Service is Horrible 4 times they messed u
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is about BestBuys service not the TV. Best Buy has messed up the delivery over 4 times now.
I would recommend this to a friend- Pros mentioned:Picture quality
Love it for our bedroom.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m absolutely blown away by the Insignia™ 50″ Class F50 Series LED 4K UHD Smart Fire TV! From the moment I set it up, this TV has exceeded all expectations for its price range. The 4K Ultra HD picture quality is stunning—crisp, vibrant visuals bring movies, sports, and shows to life with rich color and sharp detail, while HDR10 ensures awesome contrast between bright and dark scenes that make every frame pop. The built-in Fire TV experience is a dream. With instant access to all my favorite apps like Netflix, Hulu, Disney+, and Prime Video (plus tons of free options like Pluto TV and Tubi), there’s never a dull moment. Navigation through menus is intuitive, and having Alexa voice control right out of the box makes searching for content or launching apps effortless—no more endless scrolling! Don’t let the affordable price tag fool you—this TV delivers solid audio thanks to DTS Virtual-X technology, and the overall setup was a breeze. In less than 15 minutes I had it out of the box, mounted, and streaming. It strikes the perfect balance between performance and value, and I’ve never felt like I was sacrificing quality for cost. For anyone looking to upgrade their entertainment setup without spending a fortune, this Insignia 50″ 4K Smart TV is an incredible choice. Highly recommended!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and picture quality. This is the second one I bought from TJ is company and they both did not disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
New TV- Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tt was a great purchase. We love our new TV, such a great clear picture
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, it’s great to know the Insignia 50 Class F50 Series LED 4K UHD Smart Fire TV has been a TV you truly enjoy. We’re happy the picture quality is so clear and that the overall experience has made this purchase worth it for you. We truly appreciate you sharing your thoughts.
Ubed | Insignia
- Pros mentioned:Picture quality
Nice and beautiful tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning and beautiful picture I was not sure to get this tv but worth every cent
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Darlin, thank you for sharing your experience with the Insignia 50" F50 Series TV. We’re glad to hear the picture quality impressed you and that the purchase felt worthwhile. We appreciate your feedback.
Rihan | Insignia
owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is wonderful. Geek Squad did an excellent job with the delivery, installation, and hauling away the old tv. The tv picture, sound, and ease of use is outstanding.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Daniel, thank you for sharing your feedback! We're glad to hear that you're enjoying the picture quality, sound, and ease of use of your Insignia 50" Class F50 Series 4K UHD Smart Fire TV. It's also wonderful to know that the delivery and installation experience went smoothly and met your expectations. Thank you again for your feedback.
Sudeep | Insignia
Perfect, came in safe. Shipped to up north Alaska
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was ordered for my daughter and she loves it. Bigger than her last one
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. We’re delighted to hear that your daughter is loving her new Insignia™ 50" F50 Series TV and that it’s an upgrade from her previous one. We appreciate your support and thank you for choosing Insignia.
Rafay | Insignia Products
I sign a 50” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A replacement tv for a bedroom it was a return works as expected quality is average good value for the jobrequired would not use as main tv
I would recommend this to a friendBroke screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4 in black line in the middle of screen. Busted Return! Refunded!
No, I would not recommend this to a friend