Customer Ratings & Reviews
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- Model:
- NS-50F501NA26
- SKU:
- 6607830
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 50" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality and user-friendly interface. Many customers also appreciate the 50-inch size of the television. There were no negative aspects of the product mentioned in the provided data.
This summary was generated by AI based on customer reviews.
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was good delivery was earlier than expected
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your recent review of the Insignia™ 50” Class F50 Series LED 4K UHD Smart Fire TV. We're so pleased to hear that your purchase experience was smooth and that your delivery arrived earlier than expected—that’s always a nice surprise!
We hope you're enjoying your new TV and all the features it has to offer. If you have any questions or need support in the future, please don’t hesitate to reach out. Ivy | Insignia Support
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little difficult for the elderly to set up
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand that setup can be a bit challenging, especially for our elderly users. We’re always working to make our products more accessible and user-friendly for everyone. Your input helps us improve and better support all our customers.
Keith | Insignia Support
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely good for the price. I would recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate it, KaronH! Glad to hear the TV is delivering solid value—thanks for the recommendation!
— Shiela | Insignia Support
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the layout but the sound system is too low, you cant hear till your about 30% or up
No, I would not recommend this to a friendInsignia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen and size of tv is great. Unfortunately, one huge downside is the sound produced. In order to clearly hear what you are watching requires increasing the volume to at least 45 to 65...
No, I would not recommend this to a friendinsignia 50" class f50 series LED 4K UHD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is not as clear as some of the others I have bought we have tried a lot of adjustments but you can get used to what you have
No, I would not recommend this to a friendOkay tv but wouldn’t buy it again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great tv but for the price, u get what u pay for thats for sure. It constantly breaks I had my second one for a month and the fuse broke for sound. Now on my third one I notice from HDMI back to Home Screen the picture doesn’t work but the sound does so u have to rest the HDMI constantly which is a pain. So yea wouldn’t recommend it or buy it again.
No, I would not recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the size but the Picture quality not very the best.
I would recommend this to a friendDon’t buy It.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Ever Buy This Junk. Keep Turning Off after Few Minutes. The Sleep Timer has No Option To Keep The Tv Running its Has timer for 5 minute to 240 min even If You Change To 240 min It Still be Off In Few Minutes tried Everything to reset To turn off Everything to Off So That This Junk Can Stay On.
No, I would not recommend this to a friendUndamaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box came undamaged. I haven't opened it yet. Hope it works.
I would recommend this to a friendLousy Dpeaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is terrible! It needed a sound bar just to hear it well.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV turns off all the time, slow, doesn’t function properly and need to reconnect it to the internet almost everyday. I wouldn’t recommend this to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Eliza, thank you for sharing your feedback. We’re sorry to hear that your Insignia™ 50" Class F50 Series Smart Fire TV hasn’t been performing as expected, especially with the frequent shut‑offs, slow performance, and the need to reconnect to the internet so often. That’s definitely not the experience we want for our customers. Your feedback is important and helps us continue improving our products and support. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com and we will be happy to help you.
Rafay | Insignia Products
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are terrible everyone sounds like they have a lisp. I can't understand what's being said in the movies. Also the voice command doesn't work very well. I've had a few insignia brand TVs over the years. This was the only one I've had a problem with.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for taking the time to share your feedback with us, and we’re really sorry to hear that your Insignia 50" F50 Series TV isn’t meeting your expectations. We understand how disappointing it is when the speakers don’t sound clear and voices are difficult to understand, especially when you’ve had good experiences with Insignia TVs in the past. We’re also sorry to hear that the voice command feature hasn’t been working as smoothly as it should. Our support team would be glad to look into this further and help explore troubleshooting or additional options to improve your experience. Please feel free to reach out to us at 877‑467‑4289 or insignia@bestbuy.com so we can assist you directly. Thank you again for taking time to share your experience. Darshan | Insignia
Best Buy service is awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV still has not been delivered. The company that Best Buy uses shows that they picked it up from Best Buy, then, 20 minutes later shows that there is a technical difficulties and they cancelled the delivery. I only knew because I checked the tracking number on it. Best Buy has been horrible. I was disconnected from 3 chats but they did confirm that a new on would be delivered on 12/8. There was no confirmation email or new tracking number and it was not delivered. I called back and was told that it was never processed but they confirmed receipt of the request. I asked for a refund which still has. It been processed almost a week later.
No, I would not recommend this to a friendInsignia Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certain apps weren't downloading, it’s not worth buying
No, I would not recommend this to a friendreally silly design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv would be great if you didn't have to take the remote and change input back to your hdmi every time you turn it on. I would buy one that doesn't do this nonsense.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jason, thank you for sharing your feedback. I’m sorry to hear that your TV keeps defaulting away from your HDMI input when you turn it on, that does sound frustrating. We understand how important a smooth experience is, and we’d be happy to help look into this behavior further.
Please feel free to contact Insignia Support at 1‑877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you.
Vennila | Insignia
Great T.V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.II Love The T.V. The Fire Feature Is Great For Me, I I Have An Amazon Prime Account.
No, I would not recommend this to a friend- Cons mentioned:Durability
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken when I tryed to set it up didn’t even get to use it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Curtis, we’re sorry to hear that your Insignia 50" F50 Series TV arrived damaged and that you weren’t able to use it. We understand how frustrating that experience can be, and we appreciate you taking the time to let us know. Since the TV arrived damaged during shipping, we recommend contacting the seller you purchased it from so they can assist you accordingly by reviewing your situation. Your feedback is valuable and helps us continue improving our products and overall customer experience. Sabiha | Insignia
No screes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv didn’t come with screws for the legs and we had to buy our own screws. Tv works fine it’s a little finicky when pushing buttons.
I would recommend this to a friendok TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the purchase for the guest room. the pictures quality and the color was just ok. I prefer the Samsung one I have purchased earlier
No, I would not recommend this to a friend