Customer Ratings & Reviews
 Pedlogig FEAR LIMITID WARRANTY Cintateg LARANTIA LIMITADA AD FSC SC* C150839 FEATURES 21400 Smaan Reskton Ced CM ipun MRC C Componite rput Digital Crpu po Armanna aboe input Headphors SAT Ad Cutput Wrelens NCLUDED voce tamote Aids Aymura A Pow."](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/2dd2a379-3045-411a-98ea-5c8a4feb02ac.jpg)
- Model:
- NS-50F501NA26
- SKU:
- 6607830
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 50" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality and user-friendly interface. Many customers also appreciate the 50-inch size of the television. There were no negative aspects of the product mentioned in the provided data.
This summary was generated by AI based on customer reviews.
Defective TV times 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst item I have ever bought. I've had one replaced because it arrived damaged. Replaced it at the store with another one and it isn't any better. While watching it goes back to home and you have to enter everything again. Or it freezes and takes forever to reload. The tech who came to look at it said I just bought a cheap tv and that's what is gonna happen. If that's the case I won't ever purchase anything from them again!
No, I would not recommend this to a friendOkay, but delayed remote movements
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv apps but the remote is delayed, all movements you make are slow
No, I would not recommend this to a friendGood!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for! Gets the job done- i needed something on the cheaper end for my first apartment
I would recommend this to a friendGood TV for outdoor patio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are okay for outdoor patio. Will not connect to a bluetooth speaker.
I would recommend this to a friendSoftware issue
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year started to have issues with it freezing, spontaneously exiting out of apps and going to the home screen, going to a black screen, and scrolling with out hitting any keys on the remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Daniel, thank you for taking the time to share your experience with us. I’m sorry to hear you’re dealing with freezing, app issues, and unexpected screen behavior on your Insignia TV. Our team would be happy to help, please reach out to Insignia Support at 877‑467‑4289 or email us at insignia@bestbuy.com so we can look into this further. We appreciate your feedback and the opportunity to assist you. Vennila | Insignia
Works ok but could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It turns off at times when not promted and stops a play on the app
No, I would not recommend this to a friendInsignia 50” Class F50 4K UHD Smart FireTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are constant cliches that boot you out of the app you’re watching. This is particularly aggravating during live Tv viewing, esp. sporting events. Additionally, if Roku is your favored streaming platform, this FireTv is not for you. While you can add the Roku app the Roku features are not available.
No, I would not recommend this to a friendBudget tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall budget tv, but lags a lot while switching from different apps.
I would recommend this to a friend- Cons mentioned:Durability
No picture after two and a half months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv would have been satisfactory if it had lasted longer than two and a half months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with your Insignia product. We’re sorry to hear about the issue you encountered, and we understand how frustrating that can be. Our support team at 877‑467‑4289 can help troubleshoot the problem and guide you through the next steps. We appreciate your feedback and will use it to continue improving our products.
Darshan | Insignia
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was in pretty good shape but the on/off switch was completely detached.
I would recommend this to a friendDon't trust the customer service at Best Buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know about the quality of the tv because it was a gift and I haven't received feedback. The customer service from Best Buy was terrible and was never resolved. Trying to talk to someone that could do anything except read from a script was fruitless. Multiple times I was told a supervisor would call me within two hours. I have yet to hear from anyone. I will never order from Best Buy again. I've been a customer for over ten years.
No, I would not recommend this to a friendDecent tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money. Decent picture, good sound. Only problem is with certain apps (Hulu for example) it will randomly go back to the home screen in the middle of a movie. I've cleared the cache, data, uninstalled/reinstalled the apps and nothing works. Had to put my Firestick on it to use....
No, I would not recommend this to a friendGood replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a television of the same size. Good price.
I would recommend this to a friendHalf of Screen Quality Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It work okay. i’m a little disappointed in the quality of the left side of the screen it’s a bit blurry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jasmine, thank you for your review. We’re sorry to hear about the screen quality issue on one side. That’s definitely not the experience we want for you—please consider reaching out to support so we can help troubleshoot or explore a solution.
— Shiela | Insignia Support
Insignia TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to program and had to get Geek Squad to help.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Debra, thank you for sharing your experience with us, we’re sorry to hear that setting up your Insignia 50" F50 Series TV was more difficult than it should have been, especially since getting a new TV up and running should feel simple and enjoyable. We’re glad Geek Squad was able to help, and we truly appreciate you letting us know, as feedback like yours helps us improve the setup experience for future customers. If you ever need additional support or have questions down the road, our Insignia team is here to help at 877‑467‑4289 or insigniasupport@bestbuy.com. Thank you again for taking time to share your review.
Darshan | Insignia
Nice RV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV I feel like the color is off a bit Great price
I would recommend this to a friendGreat price, not so great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price for the size of the tv, I am just not loving the picture quality.
No, I would not recommend this to a friendFirestick tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh….not fantastic ……………………………………………………………………………….
No, I would not recommend this to a friendTV issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good when I first got it but now when I rewind or fast foward the little screen is always a bright green. Alsowhen I click on the channels it goes bright green the goes to motmal.
No, I would not recommend this to a friendPass on this tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv purchase I’ve ever made. User interface is a joke. Installing and signing into apps is awkward and time consuming. Does not work with Roku. It shuts down Roku devices after a few months. Ugh. Not for me. But if you love to spend hours and hours setting up and maintaining a tv, and you enjoy Amazon stealing all your data, you’ll love it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia customer, thank you for sharing your feedback on the Insignia 50" Class F50 Series LED 4K UHD Smart Fire TV. We appreciate you taking the time to let us know about your experience; however, we’re truly sorry to hear that the TV’s user interface and app setup process have been frustrating for you. We understand how inconvenient it can feel when the experience isn’t as smooth or intuitive as expected.
Your comments about app installation, navigation, and compatibility concerns are important, and they help us continue improving the overall performance and usability of our products. We’re sorry that this TV didn’t meet your expectations and that the setup process felt more time‑consuming than it should have been.
If you need any further assistance, please feel free to contact our support team at 1‑877‑467‑4289 or insigniasupport@bestbuy.com.
Adam | Insignia