Customer Ratings & Reviews
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- Model:
- NS-50F501NA26
- SKU:
- 6607830
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 50" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality and user-friendly interface. Many customers also appreciate the 50-inch size of the television. There were no negative aspects of the product mentioned in the provided data.
This summary was generated by AI based on customer reviews.
Cheap but still not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the tv for barely 3 months. First, the sound went out so what used to be a level 10 is now a level 90. Now, it keeps turning off after 5 minutes of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback. we’re sorry to hear about the sound and power issues you’ve experienced. It’s understandably frustrating when the audio level suddenly changes and the TV begins shutting off after only a few minutes of use, especially after just a few months of ownership. Your feedback is important to us and helps us continue improving our products and overall customer experience.
Rafay | Insignia Products
Did not like the quality of the picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size of the TV was perfect it fit were i needed to go. I did not like the picture quality.
No, I would not recommend this to a friendDO NOT BUY DO NOT BUY DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just 8 weeks, the TV took a dump. I smelled electric burning. It said one year parts and labor. They give you another number to call, hold, hold, hold. It gets to the point that you just want to throw this thing out. It's the principal at this point.
No, I would not recommend this to a friendSlow response
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote has like an3 second dely, the homenscreen is setup weird. Would not buy again.
No, I would not recommend this to a friendcomplaint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your company said that I canceled my claim and I DID NOT DO SO???WHY??? Very poor service and impossible to contact regarding questions??? Your call center is awful with impossible waits. I will be contacting Channal 3 in the hopes that maybe they ca help. Eleanor Cohen
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, the tv kicks us out of hulu 10 times a day. I would not buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello John, thank you for taking the time to share your review of your Insignia 50" Class F50 Series LED 4K UHD Smart Fire TV, we understand how frustrating it must be to get kicked out of Hulu multiple times a day, and we’re sorry this has affected your experience to the point where you wouldn’t purchase the TV again. We’d really like the opportunity to explore what’s causing the app interruptions, as issues like this can sometimes be resolved with troubleshooting or updates, and your feedback helps us improve future Insignia products. Please reach out to Insignia Support at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into this in more detail, and thank you again for posting your review. Darshan | Insignia
Best Buy experience - pathetic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying these TVs through Best Buy has been extremely disappointing. TV's are not the issue, it is the Best Buy inability to make this easy/smooth and trouble free. The hassle has made it a terrible experience.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow idk why . The software is too slow Sometimes it takes like a minute to turn it on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Abdullah, thank you for sharing your experience with us. We’re sorry to hear that your TV has been running slowly and taking longer than expected to turn on. That’s definitely not the experience we want our customers to have. Sometimes a quick restart or checking for the latest software update can help improve performance, but if the issue continues, please reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can take a closer look and help get this resolved for you. We appreciate you taking the time to leave your feedback.
Poojitha | Insignia
quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inage quality is not good for the size of tv. Brightness is low
No, I would not recommend this to a friendInsignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of the apps downloaded after restarting and trying multiple times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with your Insignia – 50" Class F50 Series LED 4K UHD Smart Fire TV, and we’re sorry to hear that none of the apps downloaded even after restarting and trying multiple times, as we understand how frustrating it is when a new TV doesn’t function the way you expect. We are here to help, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com so we can assist you further. Thank you again for sharing your experience with us.
Darshan | Insignia
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dimensions were good. However the the screen turns off on its own in the middle of the show, it gets stuck and the remote doesn’t work or is very weak. There’s no point of buying the tv, just gets you frustrated.
No, I would not recommend this to a friendTv solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say this and giving this bad review but when I got the TV plug it up and everything I had pinstripes on my TV screen but the good thing about it I have you all Insurance protection and they're coming out to try and fix it.
I would recommend this to a friendJust no, in just 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color went out i googled it and the average time frame for a led malfunction is 6-8 years... not in my case. And i couldn't return it and get a refund I had to send out for a repair.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issue with the color going out earlier than expected and the inconvenience of having to send it out for repair instead of receiving a refund. We understand how frustrating that can be and appreciate you taking the time to share your experience.
Keith | Insignia Support
NoMoreInsignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice in less than a month I had to return my insignia tv. One got damaged in shipment and the other had a line going through the middle of the screen.
No, I would not recommend this to a friendInsignia 50" class F50 Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace another that was just 5 years older. I like the older one so much better
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is garbage! Picture and sound quality are terrible. I literally have to have the volume on 80 to even hear. Do yourself a favor if possible and spend a little more on a Samsung, LG, Sony. This tv ain’t it.
No, I would not recommend this to a friendSound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lasted a week before the speakers blew out. We only used a soundbar, the speakers sounded like they were under water. I wouldn’t buy this tv, even though it seems like a good price.
No, I would not recommend this to a friendDon’t buy open box and don’t trust delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv as a gift and didn’t open it until after the refund period. Needless to say there was a giant footprint on the screen from the delivery men!
No, I would not recommend this to a friendWIFI stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was poor. I bought in June and TV worked as expected. In September i left the TV unplugged for a month and when I retrned the wifi moduale stopped working. I am going to have to replace.
No, I would not recommend this to a friendNext time buy a samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv picture fine my problem is with the bluetooth. Tried adding headphones and it would not connect to them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear you're having trouble connecting your headphones via Bluetooth to your Insignia TV, despite the picture being fine. We understand how frustrating it can be when a feature doesn't work as expected. - Carl | Insignia Products