Customer Ratings & Reviews
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- Model:
- NS-50F501NA26
- SKU:
- 6607830
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 50" Class F50 Series LED 4K UHD Smart Fire TV for its excellent picture quality and user-friendly interface. Many customers also appreciate the 50-inch size of the television. There were no negative aspects of the product mentioned in the provided data.
This summary was generated by AI based on customer reviews.
Received tv without remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not receive tv remote with this product. Insignia didn’t help send remote as they promised to do. Best buy also did not help much just thrown policy to return it
I would recommend this to a friendTV shuts off on its own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV shuts off after about 5 minutes of watching. I verified the "sleep timer" and power settings. I can't find the cause. The next set is call Insignia tech support or replace TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We're sorry to hear about the issue you're experiencing with your TV shutting off unexpectedly. You've already taken the right steps by checking the sleep timer and power settings. If the problem continues, we recommend reaching out to Insignia Tech Support for further assistance or considering a replacement if needed. We’re here to support you every step of the way.
Keith | Insignia Support
Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out a couple of days after purchase, had to return and that was a challenge because of the return policy for televisions
No, I would not recommend this to a friendTV doesn’t work after 15 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this TV, it was just a bedroom TV and didn’t even make 20 days and unfortunately Best Buy only refunds up to 15 days but they did give me a store credit.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffer all the time and wouldn't load steaming services. We tried everything even use an cable still buffer. But we have a 43in in a different room and it works fine.
No, I would not recommend this to a friend2 months and already won't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this TV for a couple months and now the remote will not work with the TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Theresa, thank you for taking the time to share your experience. We’re very sorry to hear that your Insignia 50" F50 Series Fire TV remote stopped working after only a couple of months. That’s definitely not the reliability you should expect, and we understand how frustrating it is when your TV suddenly becomes difficult to use.
We’d like to take a closer look and help get this resolved for you. Please reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com, and our team will be happy to assist you further.
Andres | Insignia Products
Horrible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was horrible. The colors were so off everything looked like the Simpsons. I tried to get it to look better. I returned it.
No, I would not recommend this to a friendHorrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My picture turned green and picture jumps. This is the absolute worst quality TV that I’ve ever purchased.
No, I would not recommend this to a friendSound is glitching after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months the sound is glitching in and out. We removed the soundbar and all hdmi cables and its still glitching.
No, I would not recommend this to a friendPicture keeps going out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend I've had 3 and the picture keeps going out very cheaply made
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for taking the time to share your feedback. We’re sorry to hear that you’ve experienced repeated issues with your Insignia™ 50" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑50F501NA26, and that the picture has gone out on multiple units. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
Rafay | Insignia Products
MISSING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER GOT THE TVSO I DONT KNOW WHT IT IS LIKE HAD TO GET SOMETHING DIFFERENT
No, I would not recommend this to a friendDamaged upon receiving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is damage to 3 corners on the screen that affect the picture.
No, I would not recommend this to a friendVery fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks and scratches easily. Lasted less than a week. The screen cracked during set up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, WishIknewBeforehand, for your feedback! We’re truly sorry to hear about your experience with the Insignia 50” Class F50 Series TV. A cracked screen during setup is frustrating, and we understand how disappointing that must be. If you haven’t already, we recommend reaching out to Best Buy or Insignia Support to see if they can assist you further. We appreciate you sharing your thoughts, as they help us improve. Tine | Insignia Support
Pass by unless on sale for $100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality not worth more than $100 in my humble opinion.
No, I would not recommend this to a friendDidn't receive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't receive this order and they denied my refund
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not good not good not good not good not good not good not good not good not good not good
No, I would not recommend this to a friendReturned to BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered with shattered screen and had to be returned.
No, I would not recommend this to a friendinsignia tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is to low; I have to watch the tv at 60 sound control
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the sound level isn’t meeting your expectations and understand how important clear audio is for a good viewing experience. Your input is valuable and helps us work toward better performance in future models. Keith | Insignia Support
Broken screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken Screen…..would avoid purchasing this product.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was horrible. Returned it. Thank God we were total members.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that the product did not meet your expectations, but we're glad you were able to take advantage of your Total membership for a smooth return process. We appreciate you giving it a try.
Keith | Insignia Support