Customer Ratings & Reviews
- Model:
- NS-50F501NA22
- SKU:
- 6452313
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 50" Class F50 Series QLED 4K UHD Smart Fire TV for its exceptional picture quality, ease of use, and the value for its price. Many appreciate the smart TV functionality and vibrant colors offered by the QLED technology. However, some users have experienced issues with the remote control's reliability and ease of use. A few customers also reported concerns about the TV's overall reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Low price, low quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars I would. I guess you get what you pay for. I purchased this TV March 2023 and here it is October 2024 and it no longer works.
No, I would not recommend this to a friend Not the clarity I was looking for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A best buy employee thought it was a awesome tv and recommended it, maybe he looks for something different than me. But its not crisp enough. I wasn't amazing clarity and it doesn't have it.
No, I would not recommend this to a friend- Pros mentioned:Smart tv
Tv installation cancelled 5 times!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 50"tv, mounting bracket, soundbar and bracket . Scheduled appointment for installation through Total Tech on December 20th. My tv has still not been installed!!!! My appointment has been cancelled 5 TIMES!!!! NOW THEY ARE TELLING ME THEY ARE UNABLE TO SCHEDULE AN INSTALLATION EVER. NO EXPLANATION WHY!!! WILL NEVER BUY ANYTHING THROUGH BEST BUY!!!
I would recommend this to a friend b
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a QLED the picture quality is only equal to my 55" UHD. Qled along with a smaller screen should provide a better picture and it simply does not!
No, I would not recommend this to a friendOk quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok quality There is a lot of lag in this tv. You can see green shade in skin tones
No, I would not recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize that it was a fire stick. And not much is a tv… …. It was for a small child so it works
I would recommend this to a friend2 stars for now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace an aging LG 4K TV from about 7 years ago. The picture is very oversaturated out of the box and I had to change the color settings on it in order to be able to watch the TV. For some reason I cannot get optical out or e-arc to work with this TV between two different sound bars. Once I can get either the optical out or the earc to work I will bump it up to four stars
No, I would not recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, not the best video quality. I also didn't like that it was listed cheaper than what it rang up at the register.
I would recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have loads of questions as to how the new tv interfaces with my current cable package
I would recommend this to a friendSound Quality needs Improvement
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video Quality is good, but Sound Quality is too bad. Need Speakers to overcome.
No, I would not recommend this to a friendWon’t ever buy another
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sucks the hdmi ports are never showing up always have to unplug and plug it back it
No, I would not recommend this to a friendPiece of crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv , the 4k version in nov 2021. It started acting up about 6 months after. I would turn the tv on and get a green screen. When i would try & watch a movie or whatever i could hear the sound, but the screen is green & static looking. No picture whatsoever. I thought i bought the 24m warranty but come to find out its only good if u have total tech plus.at first turning it off & then back on fixed it. Then i had to start unplugging it & it would work again 4 a little while fast forward to today. 3/2023 & its dead. Finnished. Fineto. The warranty is void & i have a giant piece on non working plastic. It worked 2 years. The repairman said the motherboard went out. I wish i would have listened to the other reviews that had the exact same issue. BUYER BEWARE
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JaimeN,
Thank you for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected very fragile and poorly made would
No, I would not recommend this to a friendOkay TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a an okay TV overall but the color is not the best… some times the colors tend to be a little blotchy
I would recommend this to a friendTotal Dissatisfaction
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during the Black Friday sale but did not take it out of the box until yesterday. When we plugged it in, the whole top of the TV has damage in the screen with green/magenta line running down from the top. Since I waited so long to actually unbox it, I am not eligible to return or exchange it apparently. Total disspointment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Emandray,
Thank you for bringing this to our attention. We sincerely apologize for this disappointing experience that you had with our 50" Class F50 Series QLED 4K UHD Smart Fire TV since prior in using it, it was already damaged and you weren't able to enjoy your purchase. We sincerely take our customers feedback to heart and rely on it to find ways to improve our products and processes.
If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is not as crisp as I thought it would be.
No, I would not recommend this to a friendSound could be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but the speakers are behind the tv so the sound isnt great.
I would recommend this to a friendBuyer Beware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed to learn the Insignia Smart TV did not support Spectrum Cable. Required I buy Roku which pretty much negated the savings advertised. Would have been better off with a Samsung. Sound quality is not as good as I anticipated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
FireTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FireTV OS sucks, this will be my last “cheap” FireTV. Rather use an AppleTV device!
No, I would not recommend this to a friendFaulty TVs, Twice in a Row
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a defective tv at first (screen was shot with lines everywhere). Got it replaced. The second TV’s screen works fine (yay! … ), but it gets stuck rebooting after doing anything on it - signing into Amazon, installing apps, etc. it only appears to “work” if we don’t ever touch or use it and leave it on the Home Screen as a sort of preview for Amazon prime. Wiping cache and factory resetting did nothing, problem came back immediately after using any “smart tv” function it seems, even on “basic tv” mode.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. I am sorry to read about this inconvenience with 2 of our units. Kindy contact us if you have any question or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us