Customer Ratings & Reviews
- Model:
- NS-50F501NA22
- SKU:
- 6452313
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 50" Class F50 Series QLED 4K UHD Smart Fire TV for its exceptional picture quality, ease of use, and the value for its price. Many appreciate the smart TV functionality and vibrant colors offered by the QLED technology. However, some users have experienced issues with the remote control's reliability and ease of use. A few customers also reported concerns about the TV's overall reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart tv
Not what i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a nice size tv but the color and clarity could be way better the picture quality is not as good as what i saw at the store unless they had a different tv on display i kinda feel duped
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Unhappilyeverafter,
Thank you for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.insigniaproducts.com
- Cons mentioned:Remote control
No remote control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great until I realized it didn’t come with a remote control
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josalyn. Thank you for writing a review about our Insignia Smart Fire TV. We know how frustrating it there is no remote control came with this tv. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
- Cons mentioned:Remote control
Tv sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stopped working after 4 days I won’t be buying another one of these tvs
No, I would not recommend this to a friend Volume issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of owning the tv, the volume went away. And I had to reset the tv three times. Then the sound would become staticky.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
So and so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this tv colors look washed up and not as good as i though a qled would be
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anthonyyyy,
Thank you for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Refresh rate or defective? Probably defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this product. Let me start with- it may just be defective. When a camera pans or motion happens in any scene, movie or tv, it blurs dramatically. So much so that I got a headache almost immediately. Otherwise, coloration was also less than stellar and it was way too bright for the darker room we were going to put it in even after turning down the backlite- that I did not like.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you very much for taking the time to review our Insignia - 50" Class F50 Series QLED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't think much of smart tvs. wish I hadn't bought one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Samsung TVs! Please feel free to contact us at the link below to get assistance with our fire TV.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Pixel Out on Day One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t pass up a good deal, and bought this while browsing at Best Buy. I got this unboxed and mounted on the wall in my bedroom before turning it on. There was a dead pixel. Super disappointing. I returned it and went with a Samsung. Maybe I’m just not used to the interface, but I found it less user-friendly than the Samsung, too.
No, I would not recommend this to a friendTwo in a row were defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was defective right out of the box. The screen looked like it had paint poured down in from the top. Called Best Buy and they immediately sent a replacement. It was worse than the first one..... Wished I'd read the reviews first. This is a common problem with this TV.
No, I would not recommend this to a friendBroken out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting a great deal on this tv. Got home and set it up…screen was already messed up. Didn’t drop it or lay it flat on the way home. Got a refund and bought another brand.
No, I would not recommend this to a friendProblems streaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv except if you use streaming services, which often freeze up.
No, I would not recommend this to a friendGoes to sleep and no way to stop it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV goes into sleep mode and turns off if the movie/show is paused for 5 minutes. No way to turn off in the TV settings. Looked up online and would have to re-code the programming.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nicolai3rdeye,
Thank you so much for writing a review for our 50" Class F50 Series QLED 4K UHD Smart Fire TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that your TV keeps going to sleep mode, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Insignia Support
Louise
www.insigniaproducts.com/support
How am supposed to plug this in?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, but arrived missing power cable, screws for stand, instructions. Best Buy online support was zero help, offered to have me return the entire tv just to get a power cable and screws. No thank you. Luckily I had a found an old power cable that worked.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F50 Series QLED 4K UHD Smart Fire TV! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes blank occasionally and freezes while watching
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Noni,
Thank you for the review.I understand that you are having some issues with one of our product. However, we would love to have some clarification about it.Do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and had it delivered. The tv screen had damage with the pixels and display. Showing multiple area with blotch spots or dead pixel lines. The product was returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class F50 Series QLED 4K UHD Smart Fire TV! We know how frustrating is that the fire TV was delivered damaged. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
You can do better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from mine showing up very broken, I did end up looking at it in the store. Its not great. It cant figure out colors. Just go with the comparable priced LG or any other brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Try Again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box, the Tv did not work. Online search suggested a bad led backlight. Thank you BB for making returns easy, swapped this tv for a LG in under 15 minutes.
No, I would not recommend this to a friendNo a good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I would not spend your money on this tv. We have had trouble with it since we received it. We also received it damaged. I would not recommend it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV. I understand how exciting a new purchase can be and how disappointing it is that you had trouble with it since you received it. that's why I would kindly ask you to contact us if you ever encounter another issue with your product we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Bad picture image
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When UPS delivered the tv, the picture had colored lines all down the front. I do not blame Insignia...I blame the UPS handling. I still cannot give a good review...since the tv was not working properly.
No, I would not recommend this to a friendBad sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be hard reset every day as it loses sound. Unplugged hold button for 30 seconds. Wait a minute and then plug. Back in. Very annoying
No, I would not recommend this to a friend