Customer Ratings & Reviews
- Model:
- NS-50F501NA22
- SKU:
- 6452313
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 50" Class F50 Series QLED 4K UHD Smart Fire TV for its exceptional picture quality, ease of use, and the value for its price. Many appreciate the smart TV functionality and vibrant colors offered by the QLED technology. However, some users have experienced issues with the remote control's reliability and ease of use. A few customers also reported concerns about the TV's overall reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely died after 2.5 years. At this price point this is ridiculous. It may be due to being built during COVID. Either way it is a subpar product and they will not stand behind their own brand. Horrible!!
No, I would not recommend this to a friend Model Number NS-50D510NA19
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television 2.5 years ago for my father on Christmas and expected it to last 10+ years, Instead I received a phone call from him a couple days ago and he informed me the tv wasn't working. The sound was working but there was no picture. I then asked him to unplug the tv then plug it back in. After doing so both the sound and picture was out. We thought it was the cable box but it wasn't. Nothing worked. We called geeked squad and they told us to call insignia. Insignia told us it was nothing they could do about it. They could not replace or tell us how to fix it. If they simply informed us on how to fix it we would have been slightly satisfied. But they only gave us a three minute conversation telling us it was nothing they could do. That is completely unacceptable. This tv is not even three years old yet and its out. We have Sony televisions in our home that are 8, 10 and 15 years old and have never given us problems. I feel as if we were dismissed by both the geek squad and insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tjsjr5513,
Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
http://www.insigniaproducts.com/
- Pros mentioned:Picture quality
Good pic bad sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried 2 of them. Picture was great. You never knew if the sound would work. Turn it on, may or may not work. Unplug and plug back in and it worked. But then wouldnt again later. Reset them twice..worked a while and then...well stopped
No, I would not recommend this to a friend Poor quality and poor support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy another Insigna product or from Best Buy again. TV put up when new. Never moved. Kept dust free. Never plugged in during a storm or any power issues. 2 years old and screen goes black out of the blue during a show. Support says bad back lamp, sorry nothing we can do. We put back up our 10 yr old RCA as that still works perfectly. Horrible product and support.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not close to QLED quality at all.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a 60” Samsung QLED, and this Insignia Fire TV “QLED” is way too pixelated - it looks more like an oversized LCD! And the screen wouldn’t stop flickering! I had to return it for a full refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - 50" Class F50 Series QLED 4K UHD Smart Fire TV. e are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Major Security Risk! Do Not Buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device will connect and communicate over your home wireless networks even when no network access is given…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Haley. Thank you for writing a review about our Insignia Smart Fire Tv. We know how frustrating it is that you are having bad experience of this tv. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return it, the picture wasn’t good. The TV turned off suddenly without any sleep time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user800155,
Based on the product manual, you can check the sleep timer for this TV and adjust so it will no automatically turn off. Make sure that the sleep timer is not turned on. Press and hold Home until the
Quick Settings menu opens. Select Sleep Timer, then change the setting to Off. For more product details, please visit https://www.insigniaproducts.com/.
Insignia Support
Lea
https://www.insigniaproducts.com/
Insignia TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is defective and we have to return it. My son received it as a Christmas gift. He turned it on and the picture was vertical white lines.
No, I would not recommend this to a friend