Customer Ratings & Reviews
- Model:
- NS-50D510NA19
- SKU:
- 6172324
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the picture quality and price of the 50" Class - LED - 1080p - HDTV. Many customers commented on the clear picture and great sound, while others appreciated the affordability of the TV. While most customers were happy with the product, some mentioned a few drawbacks such as the lack of smart TV features, issues with the remote control, insufficient volume, and a short lifespan.
This summary was generated by AI based on customer reviews.
Missing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never order OR PURCHASR ANYTHING FROM BEST BUY!!! YOU SOLD ME A TV THAT WAS MISSING THE SCREWSTO THE BASE AND BATTETIES FOR THE REMOTE.. I CALLED AND SPOKE TO A CSR AFTER BEING ON HOLD FOR ALMOST 2 HOURS. HE TOLD ME TO BRING IT BACK.. I AM A SENIOR CITIZEN...I ORDERED THE TV PURPOSELY FOR THE SAKE OF DELIVERY. I SPENT 2 WEEKS SEARCHING ONLINE FOR SCREWS TO FIT. SO DISAPPOINTING!! NEVER AGAIN.!!
No, I would not recommend this to a friendSpend a little more on a better tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a little more and get a better TV and extended warranty. This television lasted as long as the warranty and then it had a mind of its own. The TV randomly turned on and off by itself. The volume will increase from 0 to 100 and then in reverse. I paid $200 for the television and it lasted one year before the issues started. Now I’m having to buy a new tv..
No, I would not recommend this to a friendTREATED HORRIBLE by BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV was not even opened until Christmas a gift found out today that the sound on the TV has never worked properly. The speakers are not in Sync with voices. Best buy is unwilling to fix as it is a few days past 30 days. Return period was 1-14-20. The problem was always there just become aware today as it was a gift. They refuse to stand behind this TV and is piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our 50" HDTV. I know how important it must be for you to have this TV fully working. I am sorry to read you have been through lot of trouble trying to validate the warranty on this unit.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Cannot adjust picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is okay. Cannot get full picture can see some people and can read some writing. Sound keep going down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 50" TV! We know how exciting is to have a new product, and we are sorry that you are not getting a full screen. We would love to assist you further in this situation, so please feel free to contact us at the link belo!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broken in 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV for cheap as the deal of the day. It literally broke and no picture in 15 days after like the 3rd time using the TV. I've had friends buy this same brand TV and shortly after they go out. I bought it for a TV at work so I wanted something cheap but I expected it to last a little longer then that...they gave me a hard time but they did swap it out for me... hoping the 2nd one will last a little longer...
No, I would not recommend this to a friendMy Lost
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV screen went we play within the first 3 months. Right before Thanksgiving and now January 3rd no one is trying to assist me at all. Show my husband and I have a 50-inch television that does not work and no Geek Squad people from a signia or AIG is assisting a property. I am becoming very disappointed with Best Buy and their product.
No, I would not recommend this to a friend50” Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out almost two years later, other than that was a great tv.
No, I would not recommend this to a friendGood HDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need a smart tv so this was a great choice at a great price on a Deal of the Day
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Big Mac.
I truly appreciate you taking the time to share this review. Your feedback is most important for us and it encourages us to continue providing only the best products and service.
Alexander G. - Insignia Support
Bought TV for digital viewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia did not scan the local stations like my Samsung. I was very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Peggy,
I am sorry to read about this situation with the TV and the channels. It is one of our main goals to offer you a product you enjoy, so please let us help you with it. Follow the link at the end to contact one of our agents and we will gladly help you. Thank you for taking the time to review our product.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Would freeze up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio kept getting out of sync with the picture and would occasionally turn itself off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for taking the time to review our TV. I understand that a new product is an exciting purchase to just be ruined by a malfunction.
Please allow us to follow up your case, don't hesitate to reach us through any method by e-mail or phone, we will sure be waiting to assist you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Terrible Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a terrible picture quality. Very disappointing since my husband does not see well and picture quality is very important to us. Way to grainy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your taking the time to leave a review on this TV. I'm sorry to read that you are experiencing this situation with your Television, so please let us help you to get this solved by contacting us, and we will walk you through to get a good picture on your TV.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Do not waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 35 days and it's already broken down. The built in speakers sound garbled almost like it's under water.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your new TV is not working properly. We realize that this is not acceptable, so please contact us and we will gladly assist you, so you can enjoy your TV as soon as possible. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Average at Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black after 1 year. Avg. at everything
No, I would not recommend this to a friendIt’s cheap but not really worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cheap but it was a horrible tv just good size.
No, I would not recommend this to a friendBad image quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible image quality. Not good if you like to watch movies.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having issues with the quality of the picture. Please know that you can contact us any day of the week, and we will gladly help you with troubleshooting steps. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EVERYTHING ABOUT THIS TV IS HORRIBLE, CAN NOT RETURN FAST ENOUGH. VISUAL QUALITY.....SUCKS SOUND....SUCKS EVERYTHING....SUCKS BELOW IT ASKS IF I WOULD RECOMMEND TO A FRIEND....I WOULDN'T EVEN RECOMMEND THIS TO THE AMISH.
No, I would not recommend this to a friendDO NOT BUY!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!! It's been ONE YEAR and its already broken. Best Buy wouldnt help or replace and couldnt get ahold of the manufacturer after waiting on hold for hours. DONT WASTE YOUR MONEY. Issue: TV wouldnt turn on.
No, I would not recommend this to a friendGreat while it worked.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV a little over a year ago and while watching it the screen went black. Could hear just not able to see anything. Having to buy another TV due to not having an extended warranty, will never buy this brand again.
No, I would not recommend this to a friendTV did not work properly bought for my 80 year old
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought tv for my mothers 80th Birthday it was hooked up with cable it did not work .I did not know it only had a 14 day return. brought back at day 18 wasnt taken out of the box until the the 20th of feb Best Buys lost MY Business
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to leave your review on our 50'' HDTV. We understand that this is important for you. Certainly no one wants to have this experience with a new purchase. If you still have this, please contact our team so that we can assist you. We are certain that by working together we will get this setup properly. We would love for you to be able to enjoy your new TV. We look forward to hearing from you!
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Color, Picture quality
Use the Tv for Gaming & Movies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even at 60Hz it does great with intense FPS games. While watching sports there is no pixelation in high action scenes. The clarity is outstanding as well as the color. I like that there are preset options for what you’re about to watch (calibrations) on the picture. It really enhances your view. Test this picture quality out on Netflix with “Planet Earth 2.” My tv isnt hanging on the wall. So the sound isnt an issue. At around volume 26 its loud enough. Geeksquad extended plans are what keep me shopping at Best Buy. You get rid of having to deal with people over the phone. I used to work for best buy, so I understand specs on tv’s.
I would recommend this to a friend