Customer Ratings & Reviews
- Model:
- NS-50D510NA19
- SKU:
- 6172324
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the picture quality and price of the 50" Class - LED - 1080p - HDTV. Many customers commented on the clear picture and great sound, while others appreciated the affordability of the TV. While most customers were happy with the product, some mentioned a few drawbacks such as the lack of smart TV features, issues with the remote control, insufficient volume, and a short lifespan.
This summary was generated by AI based on customer reviews.
Doesn't' do dark well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For. The price. It isn''t bad however I watch and game a lot of darker themes and the. Tv lumps it all together. All definition was lost watching the. Deathly hollows....the cave scenes and the actors standing together outside hog warts all of the cloaks. Became one with the wash out of black. The. Tv does bright. Colors well just not good. For darker scenes
No, I would not recommend this to a friend- Pros mentioned:Picture quality
I don't recommend this tv. The sound is bad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not good. The sound occasionally goes out and I have to turn the tv off and back on to get the sound on. This started happening day 1. The tv does have good picture quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you had issues with the sound of your TV. If you are still experiencing this issues with the sound, please contact us on the link below so we can further assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
NOT for antenna use, horrible packaging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first and last Insignia. As others have remarked, this generic TV doesn't work well with an antenna which is one of the MAIN uses for a non-smart 1080 TV. The antenna receptor must be the cheapest they could find, and they put it underneath, going up, so the antenna pulls down from gravity = poor design. It couldn't even pick-up the local ABC channel @ < 15 miles away. My older LG has no problems using the same antenna. Cheap price, cheap components.
No, I would not recommend this to a friendPoor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of this TV is absolutely terrible. The cable input is recessed into the TV, so you have to bend the coax and practically stand on your head to get the coax screwed in. Second, it has a HUGE red status light (about 20 times the size of normal status lights) that lights up the whole bedroom at night. You can’t put tape over it because it’s also the remote sensor! I took it back and went with another brand. I will never buy Insignia again.
No, I would not recommend this to a friendExpensive paper weight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my son in June 2019. In February 2022 the backlight went completely out, the TV will not work and cannot be fixed per the BB tech. My son, who lives in the same house with me has Greek Squad protection. Best Buy would not replace the TV because I purchased the TV and not him. We are left with a broken TV that is only 2 and a half years old and no concessions. I feel very wronged in this situation. I think it is reasonable to expect a Best Buy product to be functional for longer and when not, responsibility should be taken properly.
No, I would not recommend this to a friendTV Screen Blank After A Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for the price as a Christmas gift for the family. Now when turned on, TV is blank and only sound works. After researching the issue, found out this is a known issue with Insignia TVs. Cannot be repaired, only replaced. Even under warranty, not worth buying if it will have to replaced within a few years. You get what you pay for so buyer beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike, I am deeply sorry to read that you are having this sort of experience. I will personally be passing along this information to our team so that we can avoid this sort of issues with future units. I am glad that you were able to get our assistance to replace the defective unit.
Of course, if you ever have any questions, feel free to reach out to my team at any time. - Janine G.| - Insignia Support| https://www.insigniaproducts.com/contact-us
LEMON
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I literally bought this TV 3 weeks ago TODAY. No sound, NO picture and I’m being told I have to wait A WEEK for someone to come out and look at it which IRONICALLY will be exactly 30 days from the date of purchase. I was NOT offered a new TV or money back. I will never purchase this BRAND again or EVER shop with BEST BUY. Before the TV went out, I had an absolutely horrible delivery experience that BEST BUY tried to place BLAME on FED-EX. Now the TV doesn’t work. DONE.
No, I would not recommend this to a friendTV defective from first power up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to ignore the online reviews, bought the "good deal", plugged it in, it got to language selection for set up, and turns off. Getting straight to the point, brand new TV only stays on for about 15 seconds...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We appreciate the time off your day you took to write us this review. Your experience is certainly valuable for us and we hope that this situation was resolved by our crew at the store with a swift exchange.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Screen gets more blue each week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had for a couple of years and the screen color and picture is turning blue. Never had a tv do that before. Your getting a bargain at first but then you have to replace it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for the feedback. It's always a disheartening when a new product doesn't work properly but for you to get the support you need don't hesitate to contact us at 877-467-4289 for your warranty needs. We will be happy to further assist you with this situation.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT WASTE YOUR MONEY!! First one I bought from store was broke out of the box. 2nd one was fine for about 3 months. Large black circle in corner with fat black line fron top to bottom along with rainbow colored line along bottom. Junk junk junk
No, I would not recommend this to a friendSlow rate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture does not keep up with fast paced action! You get what you pay for!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this TV. Please let us help you by contacting us, so we can check this situation and get to the best available solution. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv just went completely black in less than 2 years. Sadly I didn’t get a warranty since I bought it so cheap and didn’t think it was worth it.
No, I would not recommend this to a friendDead Backlight And Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY an Insignia! TV cost $300 on 5/21/2018. On 8/31/2019, tv picture is black. One year warranty expired. Insignia refuses to assist. Geek squad quoted $200 for labor plus $500 for new screen. DO NOT BUY!
No, I would not recommend this to a friendPoor reception
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace 12 year old LG. This TV would only pick up half the stations the old one did from antenna. Returning the unit
No, I would not recommend this to a friendPicture quality is poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good price but the picture quality is really terrible. Will need to return.
No, I would not recommend this to a friendTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black after 45 days.. Never had a TV so bad..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to hear that this no longer works as intended. I know it is disheartening when a product stops working shortly after being purchased. If you require further assistance, please do not hesitate to contact us at: https://www.insigniaproducts.com/contact-us |
Janine G. - Insignia Support