Customer Ratings & Reviews
- Model:
- NS-DH50WH1
- SKU:
- 6385836
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 50-Pint Dehumidifier favorably for its performance, quiet noise level, and effective moisture removal. Many appreciate its ease of use, size, and competitive price. Some customers have reported issues with the water tank and its weight.
This summary was generated by AI based on customer reviews.
Does not last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit lasted less than 2 years. My previous one, a Frigidaire, lasted 7 years with no issues. Guess what, I just purchased a Frigidaire again to replace this Insignia.
No, I would not recommend this to a friendOnly worked for one day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if this even works, to be honest. It worked the first day but hasn’t pulled much water - barely any - in the weeks since. I should probably return it and will arrange for that now,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 50-pint Dehumidifier. I am sorry to read that the unit stopped working after a day. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
STOPPED WORKING AFTER 2 MONTHS PAST WARRANTY PERIO
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year and 2 months, how convenient just past the warranty period. The unit still blows but it does not collect/drain any water. The humidity is set to 40 and it doesn't get below 67% humidity. I would not recommend purchasing this unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50-Pint Dehumidifier! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not Quite What I Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dehumidifier was not of the best quality. The water bucket did not accurately fit the back into the drawer after my first use; possibly didn't fit initially and I just didn't pay attention.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Victor,
Thank you for reviewing our dehumidifier. I know how disappointing it is when our newly purchased products do not live up to our expectations so I will like to suggest to get in touch with us at the link below so we can answer any doubts you may have of the setup.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Insigna Dehumidifier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one year ago on June 2, 2022. Worked great for one summer. Turned on yesterday and doesn’t work. Past the one year warranty period so I assume no coverage. Wouldn’t recommend the purchase of this humidifier.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NewMacBookAir,
Thanks for taking the time and effort to leave a review with our Insignia™ - 50-Pint Dehumidifier - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
insignia dehumidifier
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought i would have a summer with less humidity, but this dehumidifier has not worked since I brought it a total waste of money. I have not had good luck with insignia products at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Rosabe.
I apologize for the experience that you had with this Dehumidifier. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Re=boxed, humidity adj. buttons inoperative
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, however unit came in a damaged re-taped box and humidity level control buttons to adjust your preference are completely inoperative right out of the box. So stuck with constant on or 51-52% when it shuts down on it's own. I'm going to have to return and now will be a hassle. Insignia seems to always be a gamble.
No, I would not recommend this to a friendLook for something else,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud, generate a lot of Heat, too big, doesn't have a timer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ThairS,
Thank you very much for taking the time to review our Insignia - 50-Pint Dehumidifier - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Junk!!! Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New product out of the box plugged in and nothing just error mode. Not functioning....took it back to Best Buy and customer service guy said “yeah sorry sometimes this happens” .....just like that. Sorry, very disappointing insignia product sold by Best Buy. Whose fault is it? Insignia for making a junk product or Best Buy for selling it? I would say both......anyway overall thumbs down, stay away!
No, I would not recommend this to a friendOnly lasted 2 seasons
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years. Recently noticed that it no water is accumulating in the tank and has been running for days. I don't live in an area with extremely high humidity.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback! We apologize that the water accumulation issue occurred with our system. It’s essential for our products to function correctly, and we appreciate your patience.
- Carl | Insignia Products
Started Leaking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking less than two years after purchase. Of course just out of warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concern about the Insignia 50-Pint Dehumidifier. Sorry to hear that it started leaking less than two years after purchase and unfortunately, it's out of warranty. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
- Pros mentioned:Performance
Poor durability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well in my shop for year and a half. Trash now.
No, I would not recommend this to a friend Broke within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke stopped working within in a year and customer service wasn't very helpful.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a fair job while it lasted, which turned out to be just after the one year warranty expired. Made in China.
No, I would not recommend this to a friendBroke after a year. Do not buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dehumidifier in July 2021 and it lasted exactly one year before it stopped collecting water and became useless. Right after the warranty expired. Planned obsolescence at work. Do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 50-Pint Dehumidifier, TLau. We appreciate your feedback and are sorry to hear about the issues you’ve encountered. Your comments are valuable to us and will help us improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
Mine was broken but could be a nice dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work well so I had to return, the RH control was not working well
No, I would not recommend this to a friendCheap, Bad Support
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 23 months. Light use during 3 months out of a year. Insignia support post warranty is awful. Highly do not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nathan. Thank you for writing a review about our Insignia Dehumidifier. We know how frustrating it is that your unit was broken and does not stays long time. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Not able to set desired Humidity level, too loud..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was too excited when it’s delivered, but really disappointed it’s not able to set humidity level. It looks like that’s already spoiled. Also too loud when it’s running. I don’t recommend to buy this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Justin, We appreciate you taking the time to provide your feedback about our Dehumidifier. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
De-humidifier
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a few months :-( I was very disappointed for the money it cost. What a piece of trash!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 50-Pint Dehumidifier. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Only worked for one summer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great last summer. This summer the fan turns on but the compressor does not run so it doesn’t remove any humidity from the air.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HometownUSA,
We do apologize for what happened to your 50-Pint Dehumidifier - White. I know it can be dissatisfying that its not working as expected, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support