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Customer Ratings & Reviews

Your price for this item is $8.49
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The comparable value price is $9.99

Customer reviews

Rating 4.6 out of 5 stars with 1890 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,890 reviews
  • Rated 4 out of 5 stars

    Got this as a gift for someone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks to be a fine product.Not enough time to tell yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son who says it works well. Inexpensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute color charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little charging cord that came with it doesn't work, which is very disappointing. Luckily my phone charging cord fits so I could get it charged. Just got it so no idea how well it works or how long it lasts yet. Not sure yet if I would recommend or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem good So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my iPhone SE without problems. Good so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for hubby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating based on my own. He hasn’t used his yet.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    A Total Rip Off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this no stars, I would. I purchased 4 of them. All had the same problem. Once they are charged, they work fine. The key is never to let the charge run down to zero. This portable charger will never charge again. I have never had this happen with my other chargers. All four failed the same way. I returned one but the others were already passed the return window. AVOID AT ALL COSTS!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portable charger saga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy little device. It will provide that much needed charge at the most needed time. Make sure that you recharge it though, because the charge indicator shows low charge pretty quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient and handy size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 6” lightning cable to make more convenient to use. Used to recharge iPhone, went to 50%. Tried to recharge battery to 4 lights, would not go above two lights. Hoping there is nothing wrong with the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not even 5000mAH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I opened the package, I charged the battery fully for use the following day. I used it when my phone was really low. Like an hour later i checked my phone and it stopped charging/ wasn’t fully charged. The battery had already ran out.. I bought this to replace my iPhone X 4200mAH phone case. Thing is that the case charged my phone for almost 2 full charges.. really not 5000mAH ..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FurgBurg

      Our customers feedback is our priority, I understand what you're going through, buying a charger that doesn't work can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, it's not a terrible backup power source when your phone battery is getting low, but it doesn't seem to *charge* in the sense of adding percentage points to your battery's charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a small back-up charger. It didn’t charge quick at all and it’s weight kind of negated the fact that it was small. I would choose another back-up battery over this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We understand that you were expecting something small but powerful, and please know that we are always looking for ways to improve our portable chargers. If you feel that your unit is charging too slow, please contact us on the link below so we can check if there is something else going on with it.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item based on other reviews. Took the portable charger out of the box and let it charge until all 4 of the lights turned off. Used it one time, until there was 1 light left. Charged it again and it wouldn’t turn back on. I did purchased 2 of these. My sisters still work. Guess I got the defective one. I think the brand and price is still good. However, if yours stop charging, return it before it’s too late!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Toya!

      Thank you for writing your review about our 5000 mAh Portable Charger! We understand how important is to have your phone or devices charged, and we are sorry to read it did not wanted to keep working after the second charge. We would love to assist you further and check for options with you, please feel free to contact us at the link below!


      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Got the charge I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool root a little charge. Seems to stop charging randomly without notice but I just press the button again. Maybe I need to read the instructions lol

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Doesn’t work when fully charged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work when fully charged can’t expect much from a $10 purchase I guess but less than a month felt no need to get refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking time of your day to leave a comment about your portable charger. We are sorry to read that you had a bad experience with this charger, but we would like to assist you regarding this issues, so please contact us by clicking the link below, so we can review this case.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Helpful not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device appears to work but makes a high pitched whining noise when connected to a device to charge. Otherwise appears to function. Have only had the item 2 weeks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good charger for avg person.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to have a charger just in case or for a specific moment this is good. If you’re always trying to charge your device throughout the day this isn’t the one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charges well but turns off

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does charge well but it sometimes turns off by itself. I use it to charge my phone overnight and the next morning it is off and my phone is not charged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Did not work properly. I had to return it because Not all the lights lid up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low price for convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up at store smoothly. Have not used very long, so I can't say how well it will hold up. Time will tell.so for so good.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for me. First of all the “Universal” plug didn’t fit in my IPhone 5S. I had to use a different cord. Then it would only charge if I pushed the button ever few seconds. Which may be because of the different cord?? But either way, it only charges only about one percent every couple pushes.

    No, I would not recommend this to a friend