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Customer Ratings & Reviews

Your price for this item is $8.49
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The comparable value price is $9.99

Customer reviews

Rating 4.6 out of 5 stars with 1890 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,890 reviews
  • Rated 3 out of 5 stars

    portable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift have heard no complaints. Appears to be working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't able to fully charge my Samsung Note before it was all used up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    enough capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mAh enough to charge for one device. Average portable charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Makes a noise while charging my Samsung s10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a noise while charging my Samsung s10, wonder if it is normal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to hold the button too long to turn off it for a ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first time I used it it refused to take a charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but cannot charge battery and phone at the same time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Below Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for work and they don’t hold a charge very well and take a very long time to charge up to the full battery. On top of that, they barely charge a phone or tablet. If you need a really short amount of charge I guess it works well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 5000 mAh Portable Charger for Most Mobile Devices, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Below Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for work and they don’t hold a charge very well and take a very long time to charge up to the full battery. On top of that, they barely charge a phone or tablet. If you need a really short amount of charge I guess it works well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for work and they don’t hold a charge very well and take a very long time to charge up to the full battery. On top of that, they barely charge a phone or tablet. If you need a really short amount of charge I guess it works well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Timothy,

      Thank you for taking the time to review our 5000 mAh Portable Charger for Most Mobile Devices. I understand it didn't charge your devices properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Wasnt what they expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They thought this one has battery percentage on it that's why

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can charge your phone a couple times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's really convenient and work perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Possible defective unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a fan project. It seems to work for a few minutes and then it shuts off. I'm thinking that the current draw is too small that it turns off. Maybe I got a bad one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable charger for Mobile devices. I am sorry to read that this did not work for your project. However, it is for mobile (cell phones) only.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It works fine.Does nottakelong to charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest but is ok. For an emergency it’ll do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but battery life isn't great, sadly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT FOR STARTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt charge bad its average its great!!!!!!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Realone,

      Thank you for taking the time to leave your review. We understand how important this portable charger is for you. Especially in this day and age with all sorts of electronic devices. We are glad that you were able to find one of our models and we truly hope you continue to enjoy it. If you ever need assistance, feel free to get in contact with our team at any time.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Stops charging prematurely.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine at the begining, but after a week use, it cannot charge my phone to 100%. It stops charging prematurely in spite the charger indicator LED showing fully charged.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jack.

      Thank you so much for reviewing our portable charger. I am sorry to know that you are experiencing this situation with the charger, I understand that it can be really annoying for you. In this case I think
      that it would be convenient if you get in contact with our agents, they will try their best to find a
      solution for you.

      Please follow the link below, there you can contact our team of experts, they can help you find a solution for this situation.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Beware of buzzing noise from LED Indicators.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not really recommend. It seems the LED charging indicators make a loud buzzing noise when in use. The charge speed is slow and the charger itself is quite heavy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap product with cheap quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, start acting up in couple months. It is now very hard to charge to full, looks like some cells died inside. Again bought it cheap and the product is cheap.

    No, I would not recommend this to a friend