Customer Ratings & Reviews
- Model:
- NS-MB5KMBH
- SKU:
- 6364291
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Poor item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought IT LAST YEAR AND I think I just used it 2 or 3 times last night I tried to charged it but it was not working I dont know whats the wrong
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Didn't work with Pixel 3a
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Google pixel 3a. Charger automatically turn off after a minute or so. The package was also torn when I received it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I apologize to read that the Portable Charger has been responding like this, I know is frustrating to see that the unit turns off after a certain time. We would like to help you with this and work together, please contact us at this link below.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Contains toxic material
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger contains toxic material as you'll see on the package.It should be more safe and environmental.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
What a waste!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ONCE: ONCE!!! After that, no response to being plugged in. Won’t charge anything!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read about the inconvenience with your portable charger and the time you used to contact us. Please get in touch with us. Grace | Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Size
Box was broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box was open and contents removed didn’t really get to experience it very disappointed because I really wanted one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know of the open boxed purchase you received. I apologize for this situation and I will like to suggest to get in touch with us at the link below so we can ensure you are given a correct solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
no sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not have a plug in for my phone, wish would have seen this before buying it. was on clearance
No, I would not recommend this to a friend I wish I knew that it might cause cancer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger itself still works.But on the package it warns that it might cause cancer.I wish I knew that beofre I made the order.
No, I would not recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies very fast but it get the job done... wish it didn’t die so fast
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 5000 mAh Portable Charger, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Bad purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not compatible with my android has indicated on the packaging. Wasted purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read about the experience you had with this portable charger, please let us assist you. Follow the link at the end and one of our agents will gladly help you to check what could the problem be and what can be done. Rest assured we are going to do our best.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
not powerful enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only has 5000 mAh, will not charge an iphone to a complete full charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device doesn't hold a charge very long. It will only charge my phone one time on a full charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I definitely understand that this situation you had with your Portable Charger can be frustrating. Nevertheless, I would like to correctly troubleshoot your product. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.
Cesar G. - Insignia Support
Died quickly; BB did not offer legit fix
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good at first, quickly lost ability to charge. It's approx 8 months old and only used a few times. I used it yesterday and had it charging for 8 hours today, but still only 1 light flashing. Best Buy's answer is to schedule a visit at the store. I would not buy this again.
No, I would not recommend this to a friendnot worthwhile for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry say I was not more careful when buying It does work on my apple phone So it of no use to me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Johnny, Thank you for taking the time to leave a review of the portable charger. I understand that you are having some difficulties trying to charge your iPhone. Please contact us to be able to assist you further to your specific case. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 3 weeks. I was beyond disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi therre!
Thank you for writing a review about our 5000mAh Portable Charger! We know how disheartening is when a product steps working, and we are sorry for this situation. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Ok but there's better out there
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok in the beginning but used it about 4 times and won't hold a charge
No, I would not recommend this to a friendPedido
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hola nunca recibí mi pedido...espero mi reembolso o igual articulo gracias
No, I would not recommend this to a friendPass
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra money and get a bigger one,you will be glad you did
No, I would not recommend this to a friendEh you get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t stay charged for too long. It dies after recharging my phone once.
No, I would not recommend this to a friendBreaks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right away. Stopped charging after a few times of using it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that the unit is no longer charging after a couple of uses. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Does not seem to be working.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the charger is fully charged, it is not charging my devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I know that it is frustrating when our devices are not working as expected. Please know that we will be more than happy to assist you if you contact us on the link below.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us