Customer Ratings & Reviews
- Model:
- NS-MB5KMBH
- SKU:
- 6364291
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash after a while it won't charge no more only at two bars.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that this charger must be really important for you to keep your devices charged and so, please know that you can contact us on the link below and we will gladly assist you.
Viri E.
Insignia Support
https://www.insigniaproducts.com/contact-us
Takes a long time to charge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably would buy a better one that a little more power.
No, I would not recommend this to a friendQuickly lost the juice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple portable charges that I take with me on motorcycle trips. This one proved to be the least useful, worked fine for the first dozen charges and then completely lost its purpose. Now only holds less than 20% charge for my iPhone X. I do not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Hammy,
Thank you for sending us your review regarding our portable charger. I know how disappointing is may be when our products do not work as expected, so I will like to suggest you get in touch with us at the link below so we can check for what can be done for you and correct this situation as soon as possible.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Ehh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about a week then wouldnt hold a charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for reviewing our portable charger. I apologize for all the trouble that you are
experiencing with this unit, I know for sure that it can be really frustrating for you,
but do not worry, we are here for you. Please follow the link below and contact our
customer service agents, they will try their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Muito Fraco
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ele não suporta dar uma carga em meu iPhone , ele é muito fraco
No, I would not recommend this to a friendJunk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked cheap returned next day. Not what I was looking for
No, I would not recommend this to a friendUntil now this item is pending
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is didn't have accurate delivery time. They are giving wrong informations to costumers. I choose delivery than pick up because I was informed it's faster and safer. Now it's been a week. Some of my orders were pending. No date when they are coming.
No, I would not recommend this to a friendPoor charging
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought multiple insignia power banks in hopes that they would be better because they are cheap. But like all of them I have had issues charging them. The smaller power banks have a better chance of charging but it is still hit or miss.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that a power charger is a very important tool to keep your products charged and working. This is why, if you are having any issue with your unit, please know that you can contact us on the link below, and we will gladly help you with it.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very short amount of charge time availabl;e and if not used it discharges in one day after unit has a full charge Useful only as a temporary back up in a jam
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 5000 mAh Portable Charger! We understand how disheartening is when your charger is not holding the charge. We would love to check this situation further! Please feel free to contact us at the link below to get assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stopped holding a charge after 4 charges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 charges the battery will not hold a charge. After 24 hours on charge the battery shows 1 LED indicator. (less than 25%)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Portable Charger. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Maybe I got a defective one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son to take along for road trips for his iPhone. Takes forever to charge and does not hold charge at all. At least I only paid $10 for it. Will try another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Howard!
Thank you for writing this review about our Portable Charger! I am sorry to read that our charger is not holding the charge and taking a long time to charge your son's phone. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be used only for charging one phone fully charged. Recharging this will take almost half a day. And it does not support fast charging. Will not recommend.
No, I would not recommend this to a friendDon't know why it's called power bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this. This is a piece of garbage, can't even charge my phone for at least 10% until it needs a recharge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 5000 Portable Charger! We understand how frustrating is when a new device does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Won't charge my phone to 100%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on this product. Cheap plastic i understand that is not the most expensive item but I guess that's what I get for getting something cheap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jc809.
I apologize about your experience with your Portable Charger. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses power pretty quickly when trying to charge your device. Bought five for gifts and now regret the purchase.
No, I would not recommend this to a friendStrange buzzing.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I ever used it the charger started buzzing. I'd had several portable chargers before and none had ever done that.
No, I would not recommend this to a friendGARBAGE.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Knowingly sent open, returned and damaged item. BEST BUY in directly stealing. Don't expect this from a professional company.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable charger. I am sorry to read that the unit was damaged. We appreciate the feed back and we are sorry to read that you had to return the item.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad charger
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used this about 5 times this year and now barely charges phone half way. I wouldn’t buy this again!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brian,
Thank you for taking the time to review our portable charger. I am really sorry to know that
you are experiencing this situation with your charger, but do not worry, we are here for you.
Please contact our team, they will try their best to help you out with this problem, you can
contact them in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Iffy on recharging
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With these insignia power banks, I have had a lot issues with getting it to charge itself. It is a hit or miss, so I quickly returned the product.
No, I would not recommend this to a friendThick and heavy won't hold a charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overly thick doesn't seem to hold a charge for long! I suspect this was in the back of the Warehouse too long!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Portable Charger for Most Mobile Devices. I am sorry to read that you are having power issues with your portable charger, please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US