Customer Ratings & Reviews
- Model:
- NS-MB5KMBH
- SKU:
- 6364291
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality. Takes log to charge on the wall. And slow to charge phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Adrian.
I would like to express my concern about your experience with this Portable Charger. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I will bring my business elsewhere other than Best Buy after my last experience
No, I would not recommend this to a friendPiece of junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk,Stops then restarts every 15/20 seconds,Battery gets drained by this happening,Never gets charged up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that making sure that your devices are getting charged is very important nowadays and so, please contact us on the link below so that we can check for available options to help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Phone charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is horrible ...goes off by itself while charging making phone go dead. Will be returning...
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not hold a charge for long and always would die before charging up my phone.
No, I would not recommend this to a friendInsignia™ - 5000 mAh Portable Charger for Most Mob
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge items fully and takes a long time to charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 5000 mAh Portable Charger! We understand how disheartening is when a product does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Pretty in pink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sleek but does not keep charged for long. Very disappointed
No, I would not recommend this to a friendBought an open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective as it would only charge till 73% and only one charge upon full battery. Returned the product
No, I would not recommend this to a friendCharger
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never receive my portable charger and in the website is no where to claim for that
No, I would not recommend this to a friendHorrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this. Doesn't turn on and when it does the charge last less then 30 minutes.
No, I would not recommend this to a friendIt sucks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it because it doesn’t charge put on charge for 7 hours and it still didn’t charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that making sure that your portable charger works is really important for your and so, please know that we will be more than happy to assist you if you contact us on the link below.
Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good really bad! I bought thinking it was going to work good but not not worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our Portable Charger. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible charger. Broke within 2 months and the warranty team sucks. Do not buy.
No, I would not recommend this to a friendCheapCharger
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Portable Charger was cheap and didn't last long.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will charge for hours but never charges past the 2nd light. Pointless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 5000 mAh Portable Charger. I am sorry to read that you are having charging issues with your portable charger, please feel free to give us a call at 1-877-467-4289 so we can review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Eh.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges iPhone once, if that. Takes multiple hours to charge .
No, I would not recommend this to a friendTrash!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged fully before use then After 1 use it wouldnt charge the power bank anymore
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, C0rvette.
I sincerely apologize about this situation with your Portable Charger not charging anymore. I would really love to provide you with alternatives for your product. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged once and used once and does not charge again.
No, I would not recommend this to a friend1 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed it is very slow takes forever to charge my phone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 5000 mAh Portable Charger for Most Mobile Devices. I understand you find the charger too slow and that can be frustrating. But, I want you to know that we are continuously working on improving our products and their designs, so we definitely appreciate your feedback. Feel free to use the link below to reach us and we could check your options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Box damaged.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was damaged. A ding here and a ding there on corners.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Johnathan!
Thank you for writing a review about our 5000 mAh Portable Charger! We know how disheartening is when a box comes damaged, but please feel free to contact us at the link below to get assistance with your unit if needed!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us