Customer Ratings & Reviews
- Model:
- NS-55DF710NA21
- SKU:
- 6401022
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Died and it's not even 2 yrs old
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a little over a year on and died on me. The screen flashes once and goes black, no sound or anything, and of course it does this outside the warranty period so it's either get it repaired or buy a new one because I didn't get the total protection for $200. So frustrated!!
No, I would not recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with tv so far last insignia backlight went out before warranty this is my replacement hopefully it goes go with this one.
I would recommend this to a friendGood tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with My Spectrum app if you have an iPhone there is no shortcut to get it either. Otherwise i love a fire tv.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but the sales guy made it seem like it was as good as the Samsung. Nope
No, I would not recommend this to a friendInsignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not as happy as I hoped with my purchase, mostly because of the motion processing. I tried just turning it off, but it didn't work. I googled it and found many had the same problem. One fix was to put the picture in game mode. Not a great picture and when I turn the TV on, I get a green screen. So, I hsve to turn it off and back on to get a picture. Sorry, but I wouldn't recommend it to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the image. Kindly contact us if you are having issues with the set.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It’s great when it works, but has 2 big problems
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great when it works, but it gets motion blur at various times. This happens with movies, video games and regular tv and it’s unwatchable when it occurs. And it also has a stutter when watching live sports. This is constant with any live sport and really takes away from the experience. This replaced a TCL tv used for the same things and I should have gotten another TCL.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand it get motion blur and that can be frustrating. You can turn off the motion processing to get rid of the blur following these steps: While watching a video, press and hold for 3 seconds the Home button to launch the Quick Access Menu, select Picture > Advanced Settings > Motion Processing On/Off. If you have any more questions or concerns, please use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my mother for Christmas. Set it up Christmas morning and it had a large line all the way across that would come and go. Went and exchanged it and the lady at Best Buy said “yeah this is common with these TVs but typically doesn’t happen till a year out”. Why Best Buy knows this and sells the tv is odd. So we exchanged it went home and set up the new tv and this one too also had the line. Had to again pack up another tv. This time we just returned it and went and got a tv at Sam’s club instead.
No, I would not recommend this to a friendWas damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas present. They opened it and had a crack in it. But all was well as it was exchanged with no problem
I would recommend this to a friendThere is No longevity.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TV like this, and both TVs went bad with a black screen right at the 1 year mark.
No, I would not recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, it has a slight issue where it will flash weird for a sec when a app is started but that’s about it.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed in the voice remote with this tv . have to use the tv remote to turn on the tv and up the volume and then use the cable remote to change channels . stupid..... going to return the TV after 2 days , Can't program the Tv to a remote ....Don't have "Alexa " and what happens when the internet is down anyway ?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 55" Insignia TV! We understand how disheartening is when a product does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Pretty ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, screen will flicker once in a while. Ok sound, bought mainly for sports and it does the job well.
I would recommend this to a friendPossession
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That tv made my skin crawl.It was possessedby a demon. It was defective and had an eerie feeling.
No, I would not recommend this to a friendInsignia TV... so so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not what I thought it would be. You have to adjust movies or shows color. The resolution isn’t good.
No, I would not recommend this to a friendFire tv Problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I exchanged a Toshiba Fire tv for this one. The Toshiba had a persistent picture distortion problem with horizontal lines rolling down the screen. This one did exactly the same thing. After checking it closely I think it's the exact same tv (made by Toshiba). I then exchanged this one for a Samsung (Tizen platform). Works perfectly. Obviously not a Fire tv fan.
No, I would not recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average tv, good for price. Little difficult to set up but once figured out everything is a breeze
I would recommend this to a friendDisappointing - picture is just not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I buy Samsung TV's and have been very pleased with the Samsung products. A friend told me they really liked their Insignia TV so I decided to purchase the Insignia. The price was a little cheaper than the comparable Samsung so I thought I would give it a try. The picture is just not good. I wish I would have spent the extra $40 on the Samsung.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 55" TV. We understand how disheartening can be when a product does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Reliability
Doesn't last a long time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we only had this tv for 2 years and one day the screen flickered and went out and now the tv wont work. Now we have to buy a new tv already. It's not a very smart tv.
No, I would not recommend this to a friend average at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as crystal clear as I expected and my Bose will not connect to it at all.
No, I would not recommend this to a friendDon’t buy this TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV about a month ago and everything worked fine until they did a software update on it. After that the TV wouldn’t switch input unless I power cycled it. (Unplugged it for 30 seconds and plugged it back in) so I took it back to Best Buy yesterday to exchange it for a new one. Everything worked fine last night. Turned the TV on this morning and same thing, won’t switch inputs. I power cycled the TV and it still didn’t work. Tried it a few more times and nothing. Now I have to take the TV back to Best Buy again but this time I’ll get a different brand. I just don’t think it’s possible I got to faulty TV’s in a row and the Geek Squad told me they’re having issues with the latest update. Right now I have 55’ of junk. Save yourself the trouble.
No, I would not recommend this to a friend