Customer Ratings & Reviews
- Model:
- NS-55DF710NA21
- |
- SKU:
- 6401022
Customer reviews
Rating 4.4 out of 5 stars with 2429 reviews
(2,429 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good tv for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for a family room but the picture quality is not good when you have a lot of windows.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 15 year old TVs still going strong but this one stopped working in under 3 years. Screen is blank and it’s just past warranty. I don’t recommend.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good tv except for wavy horizontal lines on screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had get a replacement tv due horizontal wavy lines. Hope the replacement tv is better.
No, I would not recommend this to a friend- Pros mentioned:Smart tv
Rated 1 out of 5 stars
Great Tv but only lasted 18 mths
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 1 yr and 6 mths ago and it just broke. I will update my review after I deal with the Geek Squad protection plan I purchased for 5 yrs. Before it broke it seemed to be a great Tv
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird line runs down it every once in a while. Doesn’t bother us that much though.
I would recommend this to a friendRated 3 out of 5 stars
Big and cheap.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a frame line that goes from top to bottom every few seconds. Very distracting.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Bogus tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started having problems with this TV 3 weeks after the warranty expired. Then after 2 years it went out and just stopped working. Extremely dissatisfied!
No, I would not recommend this to a friend - Cons mentioned:Memory
Rated 1 out of 5 stars
DONT WASTE YOU TIME OR MONEY!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally lasted 1 1/2 yrs. Picture tube blacked out on me and wont come back on. Dont waste your money. Ive had issues with it since the beginning. Not enough memory to add apps.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tank you for the shopping opportunity with great sales clerks and merchandise
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
short life span
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4k picture was beautiful at first. By the two and a half year point, the picture was gone. I guess I can just listen to my TV?
No, I would not recommend this to a friend Rated 2 out of 5 stars
Sound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the TV at first, but after pairing it with my sound bar the TV's sound goes out at times. It doesn't happen when watching cable, just the streaming apps. The TV also glitches sometimes when watching the apps. Its frustrating because it works fine when it's not having sound issues or freezing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 55" Class F30 Series LED 4K UHD Smart Fire TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Basic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a basic tv, good for the price, decent for just watching a show or movie
No, I would not recommend this to a friendRated 1 out of 5 stars
Back Nd forth with Tv not Happy wasted money ....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this TV got it Nov 16 2020 55in tv for 299 ... the tv was glitching kinder distored they delivered it ... i had to get my son in his van to bring it back to the store ... so i brought another tv same one trying to catch the sale same tv for 279 plus 5 yr warenty ... took it home and its much worst ... amazing my son sold his van so now i have to figure out how to get this 55 in tv back to the store .... paid my son gas money and now ill have to pay someone else money to take this tv back ,,,, i should just paid money for a better tv ... cause this tv cost me more money just to keep bringing it back .... ughhhhh plus was told i can not bring tv back the week of black friday so i have to wait to return tv saturday nov 28 or sunday nov 29 .... funny tosay my birthday is NOVEMBER 30th monday ... look at all the drama ive been threw .... UGHHHHHHHHHH
No, I would not recommend this to a friendRated 3 out of 5 stars
Insignia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to go through to many steps to get to the TV stations
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is okay. It seems to have issues with the volume when swapping to different HDMI
I would recommend this to a friendRated 3 out of 5 stars
Features Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it had a better picture in the store than it turned out to be at home.
No, I would not recommend this to a friendRated 3 out of 5 stars
okay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just an average smart tv but you need wifi to connect to
I would recommend this to a friendRated 3 out of 5 stars
It doesn't have enough space to hold multiple a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still new and I'm still figuring out how to use the features
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Happy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love this tv brand... I bought this one in March of 2021, it is now May of 2023 and it has died. I am very disappointed and now I had to purchase another tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
Rated 2 out of 5 stars
No Mas
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really supported Insignia products, especially TVs. I've had a newer 32in lose sound and now this tv has no picture or sound. This puts me in a spot. No mas
No, I would not recommend this to a friend













