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Customer reviews

Rating 4.4 out of 5 stars with 2429 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,429 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Doesn't last a long time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we only had this tv for 2 years and one day the screen flickered and went out and now the tv wont work. Now we have to buy a new tv already. It's not a very smart tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv except for wavy horizontal lines on screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had get a replacement tv due horizontal wavy lines. Hope the replacement tv is better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 15 year old TVs still going strong but this one stopped working in under 3 years. Screen is blank and it’s just past warranty. I don’t recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird line runs down it every once in a while. Doesn’t bother us that much though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big and cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a frame line that goes from top to bottom every few seconds. Very distracting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 1 out of 5 stars

    Great Tv but only lasted 18 mths

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV 1 yr and 6 mths ago and it just broke. I will update my review after I deal with the Geek Squad protection plan I purchased for 5 yrs. Before it broke it seemed to be a great Tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tank you for the shopping opportunity with great sales clerks and merchandise

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    DONT WASTE YOU TIME OR MONEY!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally lasted 1 1/2 yrs. Picture tube blacked out on me and wont come back on. Dont waste your money. Ive had issues with it since the beginning. Not enough memory to add apps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the TV at first, but after pairing it with my sound bar the TV's sound goes out at times. It doesn't happen when watching cable, just the streaming apps. The TV also glitches sometimes when watching the apps. Its frustrating because it works fine when it's not having sound issues or freezing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 55" Class F30 Series LED 4K UHD Smart Fire TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Bogus tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started having problems with this TV 3 weeks after the warranty expired. Then after 2 years it went out and just stopped working. Extremely dissatisfied!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a basic tv, good for the price, decent for just watching a show or movie

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back Nd forth with Tv not Happy wasted money ....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV got it Nov 16 2020 55in tv for 299 ... the tv was glitching kinder distored they delivered it ... i had to get my son in his van to bring it back to the store ... so i brought another tv same one trying to catch the sale same tv for 279 plus 5 yr warenty ... took it home and its much worst ... amazing my son sold his van so now i have to figure out how to get this 55 in tv back to the store .... paid my son gas money and now ill have to pay someone else money to take this tv back ,,,, i should just paid money for a better tv ... cause this tv cost me more money just to keep bringing it back .... ughhhhh plus was told i can not bring tv back the week of black friday so i have to wait to return tv saturday nov 28 or sunday nov 29 .... funny tosay my birthday is NOVEMBER 30th monday ... look at all the drama ive been threw .... UGHHHHHHHHHH

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is okay. It seems to have issues with the volume when swapping to different HDMI

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go through to many steps to get to the TV stations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Features Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it had a better picture in the store than it turned out to be at home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    short life span

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k picture was beautiful at first. By the two and a half year point, the picture was gone. I guess I can just listen to my TV?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just an average smart tv but you need wifi to connect to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It doesn't have enough space to hold multiple a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still new and I'm still figuring out how to use the features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lower price not always the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures when it wasn't pixeling out. Had to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine/Good Product Would buy again, I like Amazon fire tv.

    I would recommend this to a friend