Customer Ratings & Reviews
- Model:
- NS-55DF710NA21
- SKU:
- 6401022
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.
This summary was generated by AI based on customer reviews.
Dead before the age of 1.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV almost a full year, then it just gave up and died, luckily (for the unlucky) it was 5 days before the warranty expired. Invest in the extended warranty, I got lucky.
No, I would not recommend this to a friendWon’t turn on
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv less than a year ago (May 12 2021) and it worked great at first. All of a sudden it won’t turn on. I’ve tried resetting it, different outlets, etc with no resolution…
No, I would not recommend this to a friendFrustrated with tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second same TV in 2 years! Both times the screen went black and wouldn't repair during reset steps! Horrible product that doesn't last long!
No, I would not recommend this to a friendpiece of garbage. do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst purchase of my life, do not buy this piece of crap. go for a name brand instead. bought this and mounted it on the wall for the tv to be in diagnostic mode, called insinia fir help and was told it was defective.
No, I would not recommend this to a friendRandomly turns off during shows
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this TV for about 7 months. It will randomly turn on and off while watching a show and we have had to factory reset it 4 times. It continues to randomly turn on and off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jsno,
Thank you very much for taking the time to review our 55" Fire TV model. I am sorry to read you are having issues with this TV turning on and off on its own while watching it. I know this is not what you expect from a 7 months old TV.
Please follow the Contact Us link at the bottom of this response, we will assist with your support and warranty needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV had a line that when down the screen, I returned it for a replacment, The second TV did the same thing Peop!e at the store were great. By the way I tried to call and could never get anyone to answer
No, I would not recommend this to a friendInsignia didnt last 2 years.....
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Welp, purchased August 2020 and exactly 2 years later the TV dies. My 7+ year old Vizio TV's are still working fine. I should have gotten warranty!!!!
No, I would not recommend this to a friendDon’t Waste Your Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the tv for more than 3 days before the audio went faulty, it’s a faulty tv and I wouldn’t recommend to anyone. I returned the tv and bought a Samsung 55 inch for around $100 more.
No, I would not recommend this to a friendNo good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flashes a green screen and is reeaalllyyyyy slow! I wouldnt recommend this tv at all. I tried 3 of them and none of them worked properly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 55" Fire TV! We understand how disheartening is when a TV is not working as expected. Please allow us to check this situation further with you! Feel free to contact us by clicking at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Unhappy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. 5 weeks after purchase, sounds went out and shortly after that the picture went dark. Can turn channel but no stations shows anything. Scaning for channels does nothing, stays at 0%
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Harry.
I apologize about your experience with your 55" Fire TV. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
No no no x 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This picture was not good, not clear, and. Colors were way off. I used the same roku, and truthfully I was extremely dissatisfied and returned it 3 hours later for an Amazing Vizio P
No, I would not recommend this to a friendWas ok!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for the first 18 months but died 18 months later :( and is out f warranty. Has sound, no pic!
No, I would not recommend this to a friendPiece of junk after 3 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three months into using, 50% of the time any motion on the screen "ghosts," and looks like crap. Sometimes restarting the TV makes it go away, but most of the time it doesn't. Crap TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the image. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Throw away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I have bought and it lasted 1 1/2yrs. Screen went black on both of them. They have a life of just over a year.
No, I would not recommend this to a friendInsignia 55 class F30 series LED UHD smart fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only had this for six months. It just stopped working. Hopefully the geek team will say that we can return it for a LG.
No, I would not recommend this to a friendgarbage recycled
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.died . screen went black and sound continued just after return and warrenty period. poor picture quality. not recomended.
No, I would not recommend this to a friendBummer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this TV to be great, but instead, it had lines running through it and we had to return it. The TV we purchased instead, a more name brand, is working great, although $120 more.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture. Horizontal Lines throughout TV. Returned to BB, got another one - same issue. Insignia TVs are an inferior product.
No, I would not recommend this to a friendterrible brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this item. NEVER. I bought this item and in 35 days was not working and i have no chance to claim for change because warranty was for just 30 days. DONT BUY IT.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that your Insignia 55" Fire TV is not working after 35 days. This is not the experience we wanted for you. Could you please contact us? Our agents will be ready to help you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
The worst money can buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. It has no space to put any apps in it. The worst money can buy. Very poor quality. Just don't do it to yourselves.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Stanley.
I would like to express my concern about your experience with this 55" Fire TV. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support