Customer Ratings & Reviews
- Model:
- NS-55DF710NA21
- SKU:
- 6401022
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.
This summary was generated by AI based on customer reviews.
Trash.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks. Less than a yr and a half old and the screen is black and doesn’t work, but it's out of warranty now so it's just trash at this point.
No, I would not recommend this to a friendMalfunctioning on the 2nd day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about my product but when it arrive I connected it TV keep cutting on and off turn into different channel on its own it’s a mess will not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 55" Class F30 Series LED 4K UHD Smart Fire TV, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen went out shortly after the warranty expired (1-year warranty). So now I’m stuck with a useless TV.
No, I would not recommend this to a friendIf just until my warranty expires was a person
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made it a yr and 6 months. Do not buy this TV unless you purchase and extended warranty at the same time!
No, I would not recommend this to a friendNO BUENO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USED TO LOVE MY TV BUT 5 DAYS AFTER YOU CANT RETURN IT I HAVE A HALF SCREEN? TV IS LESS THAN 6 DAYS YOUNG. GEEK SQUAD WAIT IS 3 WEEKS OUT SO NO TV FOR YOU!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 55" UHD Smart Fire TV Edition TV. I understand you only have a half screen and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Do not buy this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is terrible. After having it for about a week, I returned it and changed to a different brand. I do not recommend this product.
No, I would not recommend this to a friendTerrible brand tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have a year and the back light went out. Will never buy this brand again
No, I would not recommend this to a friendWorst Insignia TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. Turns on and off brand new out of the box. Tried contacting best buy and their geek squad and it's unreachable. Don't buy this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kenny, thank you for taking the time to leave a quick review of the 55" Class LED 4K UHD Smart Fire TV. I am sorry to read that you are having power issues with your TV, please feel free to give us a call at 1-877-467-4289 so we can perform troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Insignia bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand that this was an open box.however you guys shy check your TVs .specially of is an open box Check your products before you sale then.
No, I would not recommend this to a friendBuyer Beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. I would not recommend this to anyone. It arrived and out of the box the wifi board was bad. It would not connect to my network.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MarkEvans, thank you for taking the time to leave a quick review of the 55" Class 4K Smart Fire TV. I am sorry to read that you are having connectivity issues with your TV, I know how frustrating this can be when trying to enjoy your streaming services. Please feel free to contact us at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Trash
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in less than a year. Screen went out and all you can hear was the sound.
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought less than two years ago and it’s dead. Lighting element went out.
No, I would not recommend this to a friendHDR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV does not have HDR despite advertised as having HDR10, Complete misrepresentation of TV features.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 55" TV! We understand how disheartening is when a product does not meet your needs. Please allow us to assist you further! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 11/2020 and today it’s backlight went out. Avoid this TV at all costs.
No, I would not recommend this to a friendFire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv screen was pink the other day when I turned the tv on and now today there is a weird line going down the whole screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Devz08.
I apologize for the experience that you had with this 55" TV. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Good TV…. While it lasts.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these in 4 years. Both are toast. Back to samsung.
No, I would not recommend this to a friendWorst support from best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the damaged product and now best buy is asking to reach to manufacturer ... worst support for this prodict from best buy.
No, I would not recommend this to a friendNew tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had my tv for not even a whole month yet and it’s already a big long line down the middle of the screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand there is a line on the screen and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Bad tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picked up Jan 2021 and went out oct 2022. A year and 10 months.
No, I would not recommend this to a friendBad Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 2 years, Tv did a software update and the backlight went out
No, I would not recommend this to a friend