Customer Ratings & Reviews
- Model:
- NS-55DF710NA21
- SKU:
- 6401022
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.
This summary was generated by AI based on customer reviews.
Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last diednt turn on .less then a year .I dont see any manufacturers warranty.
No, I would not recommend this to a friendBroke within weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It already doesn't work. Blank screen after only a few weeks of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that, after some weeks of use, the TV is no longer working. This is not the experience we wanted for you. Please, contact us so we can help you, the door is open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Not worth it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 1 year and 11 months. $100 just to send a tech out
No, I would not recommend this to a friendPoor tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, when calling for support we were informed these TVs have known issues. Would not recommend
No, I would not recommend this to a friendTerrible product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is purple from time to time. Volume gets stuck. Can’t see picture currently. Constant issues
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that your time with the Insignia 4k 55" Fire TV has been not pleasant. This is totally not the experience we wanted for you. Can you please reach us so we can help you with some options?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Nope stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was no good smelled like burning plastic. The picture was really bad also. I wouldn't buy again.
No, I would not recommend this to a friendDon’t do it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a little over a year and the picture stopped working. HORRIBLE !!
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working. Came home from work today and the tv won’t turn on.
No, I would not recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy been waiting for my tv to arrived. Delivery date keeps changing
No, I would not recommend this to a friendStay away
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has shadings. Thumbprins in the middle. Trying for a replacement to no avail.
No, I would not recommend this to a friendNever buying this brand again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No stars. Just died inside of 2 years. Would not recomend this brand.
No, I would not recommend this to a friendBack TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad TV bad quality thats all im going to say, idk how to get my money back
No, I would not recommend this to a friendNot a good TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lasted about 1 and a half years. Went out and quit working.
No, I would not recommend this to a friendClyde
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was either defective when purchased or is simply a poor product
No, I would not recommend this to a friend55” insignia TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV 15 months and the picture went out already
No, I would not recommend this to a friendInsignia 55 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV stopped working less than a month. The screen went blank and blacked out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that the unit stopped working only after a month of the purchase. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with picture quality i had a Vizio before should have purchased another
No, I would not recommend this to a frienddont buy this tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv died after less then 3 months of viewing total waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your 55" Fire TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Picture was horrible,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, then bought Sony 55 tv wanted a Visio but none in stock
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen shows regeneration line that scrolls from top to bottom.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 55" UHD Smart Fire TV Edition TV. I understand there is a line on the screen and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us