Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $459.99

Customer reviews

Rating 4.4 out of 5 stars with 2429 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,429 of 2,429 reviews
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started having problems with dark colors around the 2 year mark. I paid 349. Should have gotten a higher quality tv for $50 more. Fail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 2 years. Screen doesn’t work. Checked online- it’s a common problem. Avoid this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later. Black screen, TV doesn't work anymore. Save your money and buy a good brand, not a best buy brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flashing green screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged this tv twice. And same problems. Flashing green screen when watching mostly on YouTube. Going for Toshiba tomorrow!!! Was disappointed and was inconvenient.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking the time to leave a quick review of the 55" Class LED 4K Smart Fire TV. I am sorry to hear that you are having screen issues with your TV, I know how frustrating this may be when trying to enjoy your programing. Please feel free to contact us at 1-877-467-4289 so we can take a further look at your issue.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought November 2020. It only lasted until June 2022 when the backlight stopped working. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t trust Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for less than 3 months and the screen went black. I feel scammed and no longer trust Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor picture, bad quality, broke in a few years, very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches green every few seconds and there’s no real workaround.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY., Purchased brand new, hung on the wall, and it will not connect to WiFi.

    No, I would not recommend this to a friend