Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $459.99

Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,428 reviews
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great! We love the built in fire stick, but sometimes it can be a bit slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars for what I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars because it does exactly what I wanted it for. The picture looks really good. It’s a great size. The TV is very light. The Amazon feature is great. My other TV’s have had Roku and Google. I’m a bigger fan of the Amazon TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A TV that will not disappoint!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having never owned a 4k TV before, this was a big step up. Got it for me and my roommates as I'm a sophomore in college, and we needed a TV for our apartment. The quality of the resolution, regardless of the genre of show, was phenomenal! The audio was better than the soundbar we got for it, which to be fair we cheaped out on with a $30 soundbar from Walmart. Kinda underwhelming on bass if you download spotify, but I would definitely recommend a quality soundbar with this TV, as the investment would definitely pay off! We had problems loading any shows on Netflix or Hulu, but we reset the tv. The restart process took not even 5 minutes, but it fixed the problem. It's been a couple months since our purchase, but I would definitely recommend to anyone looking for a TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a similar TV which broke during a move. This model is great - sharp picture, powerful speakers, and the right amount of HDMI ports (more than comparable Sony model). Glad I picked this one over the more expensive Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!! Excellent Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV to replace a Sony that died after 2 years. We have been very happy with this TV. It has a GREAT picture and with it being a Smart TV we can now access all our other programs on NetFlix, YouTube, etc. We would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv for a good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV delivers a good picture coupled with a pretty decent sound quality. I upgraded from a much smaller 1080p Samsung. The picture pops and display a very nice image. I’m more that happy with the price paid for what I’m getting. It’s a solid performer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month and am very happy with it. Occasional glitches when streaming certain apps and the home screen navigation can be confusing, but picture quality and value are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Buy a Better Quality Brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is great when it works properly, but that's about it. I don't recommend this brand, or buying a TV with a ROKU or Fire program installed, as it glitches and crashes the apps, especially when binge-watching something. I have had three different TVs with this feature and none of them run the apps properly, as the apps do when you run them from a Roku, Fire stick, Apple TV or similar device that you attach to the TV separately. And if you have these problems under warranty, don't expect to get a new TV right away. It took me six months and several repairs, including replacing the motherboard twice, before they were willing to replace the TV. The biggest issue that never got fixed was the sound; it would either stay on after turning off the TV, would, after switching to another program, play the sound from the previous program, (I had no external sound bars or devices attached) or cut out on a regular basis for several seconds before coming back on. As well, there were issues with lines running through the picture, or pieces of it turning to a color block for several seconds. Hoped the replacement TV I received (which was this model) would fix those issues, but immediately the apps would glitch and crash from time to time, regardless of which app I used. Still holding my breath about the sound and picture issues, as I've only had this one a couple months. Now there's no warranty, so if something goes wrong again, I'm screwed. I fear I shall be making another TV purchase within the year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this 4K TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 55 inch 4K UHD TV is a great purchase. It was on sale when went to BEST BUY, and I am very pleased with it. Picture quality is very clear and sharp and bright. It has a stand but I wall mounted it. in my bedroom and it looks great there.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Dana

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving it. The size is perfect for our living area. The color on the tv is awesome. So much better than our old tv. The buttons for Netflix and hulu are so handy. I use the alexa features all the time. I am very satisfied with this tv

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really decent tv for the price. You get what you pay for with that understanding I don't have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck, it's my first insignia and after a year the TV still working perfect really easy to use I love everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good TV, nice picture and sound quality. I’d give it 5 stars but I just don’t like that you can’t adjust the display settings unless you’re actually watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good tv for the price!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Built to last. I love how easy it is to use and how it links to Amazon. Makes everything easier to use. Not the best quality 4k pictures but solid overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well rounded tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiance's grandpa because it's a much larger screen than what he had before and It has a useful voice remote. Instead of typing in what he wants to search for he just talks into the remote and it works great for him.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this TV. Was skeptical to buy a lower end TV but would purchase again in a heartbeat. Picture is amazing after tweaking some settings. Refresh rate could be better, but colors and richness of the picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this TV brand! Saves time and money versus buying a smart tv then a fire stick! Everything is all in one! Bought a Vizio Smart Cast and it doesn’t let you download channels so I definitely recommend the fire tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I have not had any problems and it's the best buy name brand . I was not so sure to buy it but sales person told us that best buys name brand was just as good as the others.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our TV, we are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV and service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the pickup process was very slow, they worked at handling the situation as quick as they could with getting my tv and mount ready after I had arrived to the store. We do love the tv and the mount set, it's been great since then.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, easy to navigate between tv and smart tv features. I bought this for someone in their 70s and they have been able to understand it all without needing to ask tons of questions. Stop looking and go buy it !

    I would recommend this to a friend