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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2429 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,429 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great now. Had some volume issues in the beginning. Bug seems to have worked itself out. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture quality! For the price I couldn't ask for better. Easy to use remote, even my parents can use it! The Alexa helps with that tho. Lol. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Consolidated Program Guide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for a TV that would simply consolidate Over-the-air channels with streaming services like Pluto and SlingTV into one easy-to-use program guide. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I could not be happier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow ! For the price I paid. I am floored. In a good way. Thank you. There are many hidden gems in this tv. The more you know about it. The better your experience will be. Bottom line. It rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Outstanding product for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my daughter, her husband and three teenage boys. They love it. Great picture and features for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV. It replaced an Amazon Fire TV so did not have to do any set up. It remembered what was on the other TV and downloaded it onto this TV. Colors are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 55" for the win, however...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with live TV operation (lose connection have to disconnect box and restart very frustrating) until finally the most recent fire TV major update. Haven't had the problem since and hopefully no more. TV overall I enjoy at the price point so I'm pleased that way. The operation can be sluggish at times and I have high-speed FIOS internet hard wired so I know it's not the connection. Overall I would buy again at the price point BestBuy holiday sale under $300.00 out the door.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase! We have had no issues these past 2 years. Amazing quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Just the right size TV for the mantel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was outta town while I bought this and he thinks I should have bought bigger. I am very happy with this size and model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Boyfriend LOVED it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift to my boyfriend. He absolutely loved it and was surprised with how very sharp the picture is. He couldn’t believe all the features on this tv. Couldn’t be happier’

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia™55" Class F30 Series LED 4K UHD Smart TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and extended warranty plan. My son loves having this big-screen television for gaming! (yeah, he's a little spoiled...but he's worth it!)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second delivery of this purchase. The first had a manufacturing defect. Product has great picture. Overall I like the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good size tv. The menu is difficult to use, for example setting a timer is harder to find then it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few tv’s of this brand. Prices are competitive and the brand is reliable. Picture and sound are good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fire TV Integration

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Purchased it for the bedroom so we no longer needed to use the Fire TV stick...single remote is so much better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this purchase. Lightweight, easy to set-up. Beautiful picture quality. The voice-activated features on the remote are a nice little bonus feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my living room and I love it. It is easy to set up and use. I am not as tech savvy. I went back and bought a larger one of the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure about this at first. But man. What a steal. The colors are more than I expected the pic is solid. The sound is better than expected. Great deal if you ask me. Ty

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I purchased in September 2020 but the remote no longer works so that was disappointing because it's $50 to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of insignia before but it looks to be a Best Buy brand. Got this on sale for $210 or so and I must say, it’s a pretty decent tv for what it is! No complaints here!

    I would recommend this to a friend