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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2429 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,429 reviews
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this tv! So far so good. This is our 2nd Insignia fire TV. This one is for another room in the house. No troubles from the first and hoping none from this new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart TV ,easy-to-use, press & talk remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV. No issues so far. Easy to use. Press and talk remote. Ask Alexa to change channels, apps, whats the weather and more.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire TV is the way to go. I replace my TV with a Fire TV and I was able to put my old fire stick on another smart TV I have. I’m loving this Fire TV it’s everything in one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anther great tv bought from Best Buy. Brightness is good and the pictures are very clear. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom a few years ago and she loves it. She’s not very good at using technology, however, she quickly picked up this tv and loves it. The interface can be a little buggy and the storage runs out quick, however, it’s nice for a living room and moderate use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good cheap tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same as every other off brand tv, i prefer roku over the fire tv but it still works fine. Very responsive and great picture for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product at Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with quality and price of product. Have enjoyed watching the Big Ten and NCAA Men's BB tournaments due to the great picture and audio. Outstanding purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A good TV and a reasonable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is not the best but it is a very good TV it has a good range of color and the price is GOOD ,the sound is ok

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use nice slim works great still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is BB's brand made from LG parts. This quality is equal to Samsung and LG. Highly recommended

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our TV, we are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a replacement TV for my girlfriends mom. She was a little shocked to get a 55 inch TV but is learning to use Alexa and the other features. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. I purchased this for my sister and it was at a very affordable price. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New 55" Insignia Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Insignia TV I have purchased from Best Buy. The price is low and the TV provides great performance. I would recommend this TV to anyone looking for a Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV GOOD PICTURE 3 HDMIs great price BOUGHT 5 YEAR WARRANTY PRIME NETFLIX HULU IMDB TV BUTTONS IT IS A PRIME VIDEO TV

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great tv. Color is great , easy to use. Only problem I had was the leg of the tv. To wide for the stand I wanted to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Alexa!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV for the price. I got it sale and swooped it up immediately. Happy with the picture and sound. Really love the connection to Alexa. You can't go wrong with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. 1st SmartTV we've had. Wife thought I was kidding when I told her the price. Passed on the insurance since it was nearly the price of a new set. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing best purchase I've made in quite a while. Crystal clear picture love the hulu Netflix and Amazon prime buttons don't ever really watch regular TV on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv at a reasonable price. Just needed to replace a worn out, older large screen for the residents. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    LG tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good television. Color is awesome good picture quality. Easy to program and set up.

    I would recommend this to a friend