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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,428 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture quality. Very impressed with this TV for the price. Love how it already has a built in Fire stick so I saved even more money by not having to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tv! Great picture! Has a lot of apps on it already and tons of shows to watch! No need to get cable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The quality is way more than I expected for the price, but I guess I am not surprised for the always-good Insignia brand by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get You One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Great value for my dollar and better sound than I estimated I would get from one of this new-age tvs. Casting is not always the best but the apps work well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value and Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! We debated between buying a Samsung for almost double the price but we bought this one when we learned it comes preloaded with firestick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fav birthday present to MYSELF!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy setup, lots of flexibility and bluetooth/wireless are flawless. Recommended to all my friends for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the Insignia 32" Fire TV for our bedroom. It is such a great TV that I decided to get this Insignia 55" Fire TV for the lining room and I am happy I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for non tech savy seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandma and Stepmom when their Samsung burned out again. Didn't have a camera but had all the smart streaming stuff so they didn't have to try to figure out how to hook up a bunch of stuff they only had to push a button and watched YouTube, Netflix, etc. the screen quality is great and because there is no more need for a bunch of wires anymore grandma finally has the headphones that help her hear the tv without muting it for the rest of us or blaring it to the point the speaker cracks. Definatly worth the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been doing good, I use bluetooth speakers so can't really comment on sound quality but picture quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m in love with this mostly because it work with echo, and it should lol. But also the picture is really nice size and quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice Tb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it 4 stars but the setup was not as easy as it should have been. I was able to get through all of the steps except when I would click on live tv it kept going back to the Pluto app no matter what I did so the only way to get regular live tv I had to remove the app. Other then that the tv looks really good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our 55" TV! We know how frustrating is that your TV is not allowing you to watch your TV as it goes to another app. We would love to check this situation further with you, so if you would like to get assistance with this unit you can contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anther great tv bought from Best Buy. Brightness is good and the pictures are very clear. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent television for the price point plus str

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television for the price point plus streaming TV brings many more viewing options to The television Consumer plus new apps can be added to multiple viewing devices

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent TV at a Very Reasonable Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced and a very capable Smart TV. We bought it to replace a TV that had gone bad, and we have been pleased with its performance in every way,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Insignia 55 inch fire tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, But have been getting waves across the screen, up and down.read where other people have the same problem, talked to insignia customer service representative and was told it is a software problem and that they are trying to address it. But it is still happening, very annoying, why is this model TV still on the market when you know there is a problem with this model?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, clear TV. I will say that there are frequent annoying updates but the ease of use and picture quality make up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nicee!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly a fantastic TV. For gaming and for tv shows. The HD resolution is fantastic and makes it look like you're actually there and fully emmersed. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a smart TV before this one but it kept shutting off and lagging. This new TV was and is a lot easier to get apps and has more options. Very glad that we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this tv is a great value. Stream your favorite shows, talk to alexa when your bored, picture looks good, audio is decent. multiple hdmi ports. Good Value

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Provides great value for the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the absolute best TV on the market, the picture is crisp the colors are good and the interface is fantastic.

    I would recommend this to a friend