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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,428 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best TV for the price in its size. Given as a gift to my family for the holidays there is no complaints. Fast clear and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad 10,2 nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPad and easy fast set up! Will be getting husband one! Pairs well with the Logitech combo keyboard but Logitech pen too large for holder.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, mine broke down and this price was awesome at the time for an unexpected purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT DEAL!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image, very user friendly. The TV is extremely easy to set up, get watching! Awesome price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth It.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Great sound and picture quality, especially for the price. I've bought TV's from this brand before and I'd do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Don't doubt yourself- just buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV rocks. It's the perfect living room TV since my house is tiny. The price was unbelievable. I have zero regrets on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing for the money! The picture is great and the sound is better than I expected. It's a great bargain for your first time into 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yep!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use! Very user friendly and has all the apps I want!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very knowledgeable and the television was everything we needed at a great price. In and out of store in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use for daily tv watch. Good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good. The picture is great, very bright. The sound goes up and down sometimes but you get used to it.We watch it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV, Owner of 4 Insignia TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a great value. I now own 4 Insignia TV's and I've had great success with all of them. No issues to date (oldest TV is 1 1/2 years old).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 55"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Very clear and has great color. For the price you pay, it's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and Great Product. I’m impressed with the television great pictures and sound. It’s for my wife room it’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BestTVeVer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever purchased. The clarity of the picture makes it seem as if we are right there. The APPS are limitless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 2 out of 5 stars

    Unsure of Insignia's quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy to use, but had to return it as it had a problem with the backlight flickering periodically. Best buy customer service was helpful and swapped it out easily for another one of the same model, but unsure of the brand quality now. Time will tell with the replacement.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you so much for writing a review for our 55" Class LED 4K UHD Smart Fire TV, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & quality. Bought online curbside side service. Best Buy delivered to my car as promised. Our son loved TV as Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son in law for Christmas and he loves it! This TV has great sound and a great picture. The price was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Clear color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear color. Sometimes screen glitches. Overall good product for the Black Friday sale price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Insignia TV. The other two are still working. Great color. Black is black and not a gray. Nice sound. Easy to set up.

    I would recommend this to a friend