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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2429 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,429 reviews
  • Rated 5 out of 5 stars

    Phenomenal in every aspect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest TV for gaming, having Bluetooth surround sound set up and having double HDMI ports. I can have both my consoles running and downloading games without the TV glitching out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Luci!

      Thanks so much for taking the time to leave your review on our Insignia Products 55'' Fire TV. We are glad to read that such an important purchase for you has worked out so well for your gaming setup. We hope you are also enjoying the streaming features and Alexa. If at any point you need assistance, please do not hesitate to reach out to us, we are here for you.
      Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    TV Win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV. The resolution is great, set-up is easy, size is perfect. The only downfall is the sound. It is not as loud as it could be. We needed to add external speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire! TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never actually “watched” MY new tv. Since the day it was delivered it somehow made its way upstairs into my daughters room. But from what my ears tell me she enjoys it very much. You can hear her gaming from down the block.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service as well as overall in-store experience was phenomenal. Both products purchased have worked well to and beyond their expected capacities. Overall, couldn't have been happier with either product or customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price for a good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option for the price. the image quality is very good. i although it works with streaming apps. the first connection to wifi. when you turn it on it's kind of slow. takes almost a minute to connect the first time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy setup everything worked for a while but then it stopped connecting to my wifi and I had to connect through an Ethernet ugh so frustrating

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Lasted over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present for my mother and she loves it. Unfortunately it started acting up after a year and a half.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Insignia products and this is a great TV. However, I gave the 3 stars because it is a FireTV with limitations on APP installation even with using USB external storage. Only handful Apps can be moved to or installed on the USB while otherwise it is not allowed. Can not delete obsolete amazon apps and hence after w hile you keep getting popup message to clear memory. Works great if you attach AppleTV to it and stream the Apps that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 product n Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found a representative to find the TV my purchase experience to include conversation n loading was too notch. I enjoy my product wish I had made the purchase n upgrade much sooner. Will purchase n upgrade more tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy all the bells and whistles at low cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than my samsung tv (don't get me wrong is a great tv and huge also got a great deal on that to through Best Buy) but I like the remote with all the built-in options "alexa, netflix, amazon, hulu" etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote leaves something to be desired compared to what I am use to. The picture fades when you are sitting to one side, which has not happened with my previous TVs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The tv was at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed a slight problem at times on the screen. A little line . It’s not a good tv for anyone who can’t handle technology. It’s a smart tv will lots of great features. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is okay. Picture and audio quality are generally what you would expect. The biggest issue I have is when watching YouTube videos in 4k of scenery. As the camera is slowly panning, the picture is not smooth and looks like it's skipping frames. Some of the background, especially greenery, noticeably flickers. I've played with different smoothing and picture options but it doesn't seem to change. Additionally, every now and then the picture will flash and there will be a green line through the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Spare room tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it I’ll still stick to my Sony better picture but good enough for kids and get togethers

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Garbage after a Year and a half

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good television. However, when toggle to different inputs sound would not line up with picture. You would have to turn off then back on to fix that. After 1 and 5 months the screen went black and would not show picture. Basically junk after a short time. Do not buy this. or if you do, get the protection plan, you will need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv I love how it already had some of my favorite tv apps on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 55" Class LED 4K UHD Smart Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this TV outside while we watch college football by our fire pit. We love the smart features that allow us to use our fire stick and WIFI, no extra cords!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a mixed bag

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was on sale due to the location being renovated. I couldn't pass up a deal like it, especially after just moving into our new home. It was a nice addition but only lasted 2 years. And didn't fall into any warranty nor did my care account cover it. It's a mixed bag on this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for combination of having the firestick already installed on tv. Handed due to only needing 1 remote to control system. Overall satisfied with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasted 2 years 5 1/2 Months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 yeears 5 1/2 months. No warranty. On to the next one.

    No, I would not recommend this to a friend