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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,428 reviews
  • Rated 5 out of 5 stars

    terrific!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a 4k tv and decided jot go with this one. couldnt be happier. the interface and set up was and is very simple, which is key. the apps are great and having such easy access to them is wonderful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for a low price on Black Friday sale. Must have been a reject and was Not quality inspected because TV had a problem with a line every once in a while all the way across the screen and it would move from top to bottom. Returned TV and purchased a different model TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 55” smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is a decent quality tv or seems to be except it was a replacement for one just like it and the screen went out on that one after 9 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    functional and works well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is functional and works well. Price is not bad and if you like linking your devices and gadgets to Alexa, this product is able to do that. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, fantastic voice command remote, the only gripe has to do with my wifi, was I have to run an ethernet to the tv to stream 4k. Other than that though it is a fantastic purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Faulty TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to be replaced and the replacement is acting up. I might have to exchange for a different brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always had this band of this TV . Only thing fire TV some times loads little long but great tv I just never like the fire TV and more as a local person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second one I ger. I love it. I just connect it to my alexa pod and I get to just control it without a remote and everything is on the screen already

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for sharing your experience with our 55" TV! We are glad to know that our TV has been up to your expectations as we know how important it is. Remember that we are here for you, so feel free to contact us at the link below if you ever need assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Does good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is TV for people who like to watch television. Has a screen, which works (big plus), a remote that works, and it also has speakers [EDIT 8/21/2020: The remote DOES come with buttons]. I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Just the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our satisfaction with the team at Best Buy is beyond words. They are extremely helpful and courteous and always willing to offer suggestions and to explain new products. It is the only game in town for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new computer and was helped my a gentleman from HP. Guided us through all the different options and benefits of each one to make sure our choice was the correct one . Very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand might not be the typical brand you would purchase but after looking at a model tv and talking with my salesman I’m glad I purchased this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW TV. IT WORKS PERFECTLY AND THE SCREEN OMG I LOVE IT❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume isn’t the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the TV but the volume is not the greatest! The volume goes up and down on its own. It adjusts to commercials and gets very loud and then too quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with App Sign In

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the video and audio of this TV. The problem I have has to do with the apps. I was excited to use this instead of a fire stick, but the apps will not let me sign in with my tv provider, which makes some of them useless. When I have contacted the apps, they say it is a known issue. I have never had this issue with my fire stick though. Now I have a fire stick connected to my fire tv. Sounds pretty silly, but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an affordable budget tv with a decent smart tv interface. Nothing crazy, but good for anyone who doesnt need oled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level TV only issue was images were burned into screen had to return return was fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great buy. I use it as a spare TV in my guest room and it works great. I appreciate the smart feature in this TV as it allows me to enjoy it without running cable directly to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pirce versus Performance is Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Smart TV when my old one died on the day before Independence Day. Three hours of research paid off when I found exactly what I was looking for at the best price and available within an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid value buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a solid value. Great color reproduction, and solid picture. Not a huge fan or the Fire TV interface, but so far haven’t had many issues.

    I would recommend this to a friend