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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,428 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal I bought this year. Great quality for its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank it's good I never had a smart TV before. And I like the big picture.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Cheap Product with Inferior Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this brand or product! Be warned parts will fail and the cost to fix will exceed the value of the tv. Just Google this brand and the top hits are basically everything you can expect to go wrong with your tv if you don’t heed my warning. Mine began going out after about four months before finally completely going out after just about a year of having it. It’s a trash tv, and you are better served by spending more on a more consistently reliable brand. My Samsung is over ten years old and works like a champ. Lesson learned, avoid Insignia and Best Buy house brand products indefinitely.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with great picture.. Adds security and safety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price point. we like this TV and would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great purchase for your money with a lot of apps to download to have multiple ways to see television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for our workout room. It doesn’t have the best blacks or colors, but for the price, it was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 55” smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features on this smart TV, I honestly can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven bought a new tv in a long time I am very glad I bought this one. And the service at Best Buy was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made for people who has CUT THE CABLE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is for people who have CUT THE CABLE! Home page is full of apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use 4K on my Xbox and it says that 4K won’t work on your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ByrdI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of almost a month later the TV is great. Is it worth the pice, Is everything alright would say it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BBY 4 LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product Amazing Quality GO BEST BUY!! BETTER THAN AMAZON!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! Would buy the tv again. I have to use 5-0 characters to get best buy points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality TV, good definition 4k TV, must buy for a new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Beautiful price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have this tv, but I bought it for my dad for his birthday. So that’s how much I love it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this TV, you way set up with built in firestick and 4K is such an upgrade from our previous TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia cheap tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv a year and a half ago. I had had one before that lasted four years and so I figured that it was a good product. The back light went out and I figured ok most tvs only last about four to five years unlike our old fashioned tv’s. But we were watching tv last night and the same thing happened to this tv. The back light went out. Difference is this one was bought a year and a half ago. So I know it costs like 100 to 122 to fix the back light and yeah if you buy another insignia it’s cheaper to buy another tv but nothing makes me madder then this happening . So if you want a cheap tv that has the same problem every few years but a insignia. I’m really mad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase randomly after a thunderstorm TV loss and have not been disappointed at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Guy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great tv so far. No issues thus far. I would recommend it. Amazon ready

    I would recommend this to a friend