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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,428 reviews
  • Rated 4 out of 5 stars

    Nice replacement for the one my son broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is super clear . The sound could be better however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newtv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble sync new controller overall good TV nice and bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and when I parked my car my new Tv was delivered within 3 minutes. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T. V.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv for the price. Never had any issues with tv or wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. It was easy to set up and use. We are planning on buying another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The child lock settings are awesome and really help to moniter what is being watched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It has Alexa already in it. And voice activated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you need an extended warranty?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the TV. But screen panel burned out. Glad I had Best Buy Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Insignia tv. It was a great deal and the curb side pick up was very easy and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but the fire menu as the primary menu I don't like as well as a regular TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really good image. It a good option for this kind of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite tv. All the bells an whistles a tv can have. I will be getting another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly fast app loading/switching. The voice remote is very convenient and intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much my grandkids enjoy it very much and very easy to operate with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was an excellent choice although we never heard of brand my husband just loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome TV,trying to get a price match, because it was cheaper on black Friday, at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice. Very nice. Well, not that nice, really.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Screen stopped working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv waa great and easy to use. The picture qualities were great. Ive had it since January of 2021, well today july 2023 the screen has stopped working. I have tried all tips to reset the tv and nothing is working. I can still hear the sound of the cursor going to different apps but the screen itself is blank. Now i have to go out and buy a new tv because my 2 year old tv will no longer work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Suggest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv would most definitely suggest and I got it for under $300 on Black Friday Deals!

    I would recommend this to a friend