Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
No media player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv wouldn’t do what the sales person told us it would. It doesn’t have a built in media player that I needed
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Sounds good but looks bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers (sound), picture quality not so great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BruceH,
Thank you for writing a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Picture issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the same one I had lines and circles are appearing on the screen I can’t say yet last time it took a year then it got bad
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Robert,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Adequate Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is adequate for the price point, but it still lacks in quality over the higher-end brands.
I would recommend this to a friendGood TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but lacked brightness and color. Im used to Samsung though so that could be it too unless it was a malfunctioning TV.
No, I would not recommend this to a friendPoor picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture isn't as vibrant as our two Vizio tvs. Has a hard time picking up our wifi signal. Fire stick had no problems. I guess the saying is correct " You get what you pay for!"
No, I would not recommend this to a friendBuy the protection plan, mine lasted 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It unfortunately is less than 2 years and this stopped working. I love the TV it’s self but unfortunately it’s not currently functional. Anytime a video is played the screen gets green and fuzzy. I have a 2 year warranty thank goodness otherwise I would be screwed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're so sorry to hear that your 55" Insignia F30 Series LED 4K UHD Smart Fire TV stopped working after just a short period of time. We understand how frustrating it must be to have a product that's no longer functional, especially when it's still under warranty. We'll do our best to get you back up and running smoothly as soon as possible. Thank you for reaching out and please know that we appreciate your loyalty to Insignia and your patience as we work to resolve this issue for you. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I didn't like about this tv is that the remote control discharges the battery very quickly I think it's a factory fault that's why I don't recommend it very much this tv
No, I would not recommend this to a friend55 ' fire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not that sharp especially for a tv l am thinking of returning it
No, I would not recommend this to a friend- Cons mentioned:Reliability
Tv won’t power on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out while using it one night. Would not power back on even after going online trying to find solutions. Hopefully Best Buy will allow exchange even though it’s been a few days shy of a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Disappointment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After unboxing, hooking up, and going through the pain of updates and other settings, THEN I discover that the optical audio output didn't work (and yes, this was confirmed w/other cables, hooking up soundbar to other TV, etc). Had to reset to factory, box it up, and waste an hour round-trip drive back to Best Buy to return it and get something else.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that your Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV experience was marred by issues with the optical audio output. We apologize for the frustration and inconvenience caused by the delay in getting the product up and running smoothly. It's unacceptable that it took so long to get everything set up and configured, only to discover that a critical feature wasn't working as expected. We appreciate your patience and understanding as you worked through troubleshooting steps to confirm the issue. Unfortunately, we understand that you had to return the product and make a trip back to our store, which is not an ideal situation. We will make sure to pass on your feedback to our product development team to help improve future products. Thank you for choosing Best Buy, and we hope to provide a better experience for you in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
- Pros mentioned:Picture quality
Failure System
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TV in November 2021, the picture and sound are good. But with a certain frequency the image is too small or too big, like a bug. Sometimes I turn off the TV and the sound doesn't stop even after 5 minutes off, the way is to remove it from the electricity. But bugs are getting more and more frequent
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edupgrade,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since the image is too small or too big like a bug and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
FireTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working well so far, my last one worked for only 3 months. I will see in two more months or so if this product is a good product or not.
I would recommend this to a friendGood at first...
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this TV for just over two years. I was very happy with this TV (and its price) until recently. The color has started to go and the apps are acting up. While it isn't an expensive TV, I didn't expect to need to replace it in two years.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any inconvenience you have experienced with your TV. Our team strives to provide high-quality products that will last for years to come. We recommend reaching out to our customer service team for further assistance with troubleshooting and potential solutions to address the issues you are facing. Thank you for bringing this to our attention and we appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Waves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fantastic, other than having a wave pattern to everything not directly in the middle of the screen.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Issues since day 2 - returning this weekend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly stops working, it can’t recognize input device. Won’t turn on, won’t pair with majority of items, remote completely went out over a week ago and have to use “iPhone remote”. Complete garbage.
No, I would not recommend this to a friend Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality soind system or iphone compatibility.
I would recommend this to a friend- Cons mentioned:Remote control
Tv remote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was fine for about four months than the voice part of the romote stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize to hear that the voice functionality on your Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV remote stopped working after about four months. We understand how frustrating this must be, and we're sorry that you're experiencing issues with your product. We'll make sure to pass on your feedback to our team so we can investigate and improve the reliability of our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
- Pros mentioned:Picture quality
It’s ok.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good. But it broke after 5 months of using. Luckily they have warranty. Highly recommend to buy warranty.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nicholas,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Picture quality is just ok.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We often have to put the picture on 720 dpi to get proper connection
I would recommend this to a friend