Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
It's Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with spectrum tv. This is the reason for the three stars.
I would recommend this to a friendChoose a different brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that it turns off as soon as i leave the room to grab a drink!.
No, I would not recommend this to a friendReplacement Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. However the first one I purchased stopped working in three months so I had to replace it.
I would recommend this to a friendDo not buy! It will go out!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! I bought 3 tv’s Insignia brand and they all went out a month or two after the warranty expired! And Best Buy will do nothing to make it right except send a technician out for a minimum of $130. Not including fees to actually fix it! It will cost more to fix it than what it’s worth! I work hard for my money and this is extremely frustrating they will not make this right. I will not spend another penny at Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you've had a disappointing experience with multiple Insignia TVs, all of which failed shortly after the warranty expired. It's unacceptable that you've been offered a solution that would require significant additional costs to repair the TVs, especially when they're no longer under warranty. I understand your frustration and appreciate your feedback. I'll make sure to pass on your concerns to our team, and we'll take steps to improve our product quality and customer service. Unfortunately, it's clear that we fell short of your expectations, and for that, I apologize. We value your business and will strive to do better in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had TV less than 2 weeks and TV stopped working. I was unable to get to next screen after TV logo popped up. Returned. Best Buy representative did a diagnostic test on TV and it failed. Representative agreed TV was defective.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Disappointed,
We apologize that you received a defective television. We always consider our customer's feedback so we can continue to improve the quality of this television. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Remote control
Worst TV I’ve ever experienced.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is worthless, constantly lagging or not recognizing input. Apps disappear from the home screen with no way to get them back. Have only owned the TV for less than six months. Will never buy an Insignia again. You get what you pay for I guess.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi David,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Great for price, no buttons on tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the Black Friday price, but lack of buttons on the tv hurt the overall value
I would recommend this to a friendBuy the F30 series instead!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my F30 thinking that I would be getting more bang for my buck with the F50 series…but boy was I wrong. The picture is fuzzy and blurry, where it was clear on the F30, the speakers have less bass are terrible compared to the much better speakers on the F30, and there is so much input lag whilst watching media and playing games (once again, something not present on the F30). If you haven’t guessed, I really regret returning my F30. I wasted so much time returning, packing, talking to customer service, and buying/installing the new tv. Definitely returning this one and getting my F30 back, hopefully I get one just as good as the first one I got.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dyami,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Remote control
Garbage remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote stopped working in 2 days. Real crappy start.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that the remote for your Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV stopped working after just two days. That's unacceptable and we apologize for the inconvenience. We'll make sure to pass on your feedback to our team, and we'll look into ways to improve the quality and reliability of our products. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
its good for the price on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its really nice for the price but the screen goes dark after it automatically goes to the next episode of a streaming service
I would recommend this to a friend- Pros mentioned:Picture quality
Crack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality is good. But tv has gray ink on it. Looks like internal cracks.
I would recommend this to a friend Living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good can't get it to work with my speakers to control. Volume
I would recommend this to a friendVery unfortunate customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this fancy dumpster fire of a TV. The tv constantly has issues of the picture being too dark. The sound on the tv is always an issue. Now, we've had this tv for a year and it makes a constant crackling noise. Even if the tv is off it makes this noise. I called best buy and was told they only cover the warranty for their brand name tv's for a year. They no longer offer a 2 year warranty on these tv's. I was told from corporate best buy just to buy a new tv. The repair work cost more than buying a new tv. Now I'm stuck with this $600 disappointment of a tv. Do not buy any insignia tv!!!
No, I would not recommend this to a friendMixed feelings.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these for Christmas 2021. One works correctly but the second is in a perpetual restart loop. I unboxed it on the 21st of February and it started its restart loop on the 1st of march. It does not function correctly and can not be reset or factory reset due to restarting within 10 seconds. The one that is working is working well, but the second failed relatively quickly.
No, I would not recommend this to a friendOk for the price, not the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatbi paid for it, it ok. But i wouldnt buybthis for the tv nice big tv in your living room or basement. Buffets A LOT. Randomly switches to youtube app while using other apps. When oressing buttons on the remote, it can take upwards of 15-20 seconds for the tv to react. Picture is ok, not the best. Volume is good.
No, I would not recommend this to a friendOne of the worst TV purchases I've made...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote battery last no more than a few days. TV constantly disconnects from HDMI outputs so often to the point I have to manually reset the TV. Don't cheap out like I did buy a Sumsang, LG or Vizio
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jason,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use the battery only last no more than a few days and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Pros mentioned:Picture quality
Tv problem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but have a problem within the third month of buy the tv
No, I would not recommend this to a friend Not so deep blacks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the Job. Picture quality is just ok. Blacks aren’t deep.
I would recommend this to a friendOkay TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv doesn’t have the clearest or sharpest view
I would recommend this to a friend- Cons mentioned:Reliability
Insignia
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv just died, 13mos in, 1mos out of warranty! Do not buy an insignia! It’s garbage!
No, I would not recommend this to a friend