Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
30 days in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv turns off very quickly and it has already gotten stuck on a screen and pixelated
No, I would not recommend this to a friend- Cons mentioned:Reliability
Insignia Fire TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has not worked right since early on. Now it is just 2 years old and it is not functioning. When you try to open and app it just loads 20% and spins. It never completes loading. It’s extremely frustrating. It will not recognize the Fire Cube at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that your having issues with the fire tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv was a good price for the size, The picture is not very clear though. I would not buy again.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Remote Issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great but what is a TV when the remote doesn’t work. Since my purchase, I have changed the battery once a month. I have watched YouTube videos on how to pair/reset the remote, but it still doesn’t work now I am using a tv mobile app to watch TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Terrible TV - WiFi doesn't work properly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible TV, and Best Buy has been awful trying to resolve the situation. Unlike every other device I have, the TV does not consistently pick up Wi-Fi. Best Buy sent a technician to look at what was wrong, and the technician said it needed a part. (Weird after 5 months) After installing the part, it still doesn't work. I am still trying to resolve this with Best Buy customer service, but they are awful, too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with both the TV and our customer service. It's disappointing when a product doesn't perform as expected, and we understand your frustration. Please know that we take feedback like yours seriously, and we're committed to resolving this issue for you. If you haven't already, please reach out to our customer service team again so we can work towards a resolution that meets your satisfaction. We appreciate your patience and understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in December and my picture has to big stripes on the screen today. 6.24. What a disappointment didnt last 6 months and its not even my main tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so sorry to hear that you're experiencing issues with your Insignia TV, particularly with the screen having big stripes. I understand how frustrating it must be to have a brand-new TV not meet your expectations, especially since it's not even your primary TV. I'm going to go ahead and reach out to our customer service team to see what we can do to help resolve the issue for you. We value your loyalty and want to ensure you have a positive experience with our product. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with infinity streaming that’s why maybe the purchase
I would recommend this to a friendNot a great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this tv a couple of days ago. Tv keeps flickering when watching football games and other tv shows
No, I would not recommend this to a friend- Cons mentioned:Remote control
Do not buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is definitely not worth it. The number of times that you have to reset the remote for it to work, is ridiculous!! It’s like having a virus on your computer. It just gets stuck!!! Ugh. It’s so frustrating. If I 5,000 thumbs, they’d all be down!
No, I would not recommend this to a friend Alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap, you can see that it’s not fully black you can see white things when it’s a dark scene.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Annoyed customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. Tv barely works can’t get through one episode of a tv show without it buffering 800x. picture quality is embarrassing. I would like someone to resolve this issue ASAP
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Fire TV. I am sorry to read that you are having issues with unit buffering. Kindly contact us to be able to troubleshoot the unit.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Fire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Had some problems with the Fire TV homepage freezing up, but we’ll wait and see.
I would recommend this to a friendNot that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow for my taste and doesn’t see difference between an old samsung TV
I would recommend this to a friendEh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean you pay for what you get. It started off as a great TV but after about a month and a half the TV started to act all buggy and wouldn’t load up apps or change inputs without having to wait multiple minutes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jorp,
I personally would like to apologize for the experience that you have gone through with our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Don't use A/V ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an OK TV, gets the job done, except the A/V ports (composite) do not work correctly.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, sometimes the sound is not right. Turn tv off and then on usually takes care of it.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price and we have been happy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .hank you for taking the time to leave a review on your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. It is nice to know that you're happy with the TV. If any issues may occur kindly contact us through our customer service U.S. and Canada: 1-877-467-4289.
Mary
Insignia Products
Please visit https://www.insigniaproducts.com/
This TV SUCKS at streaming sports
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is trash. Fire TV sucks, dont bother. If you want to stream ANY kind of sports game on ANY app, prepare to buffer non-stop with perfect internet connection and cleared cache. We have a Sony TV that has less apps to download and such but is a million times better at streaming what it does have with same internet connection. Shows and movies not much issues but if you plan on watching sports with this TV, DO NOT BUY.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ryan,
Thanks for taking the time and effort to leave a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV (NS-55F301NA22). We're so sorry to hear that you aren't satisfied with our product. We always strive to improve our products and services, so we'll consider your feedback. If you have any more questions or concerns, please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Cons mentioned:Reliability
Broke in 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working in 3 months, Best Buy's "warranty" was useless. Do not recommend this product at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LMH1,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
- Pros mentioned:Picture quality
Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fair picture and sound. Great size for the bedroom
I would recommend this to a friend