Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Tv heaven
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV,,add any App, just stream all you want
I would recommend this to a friendMovie watcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only negative is that the black quality is poor while watching darker movies.
I would recommend this to a friendWavy TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv started to be wavy about ten months in. Not dire if thats normal
No, I would not recommend this to a friendCable doesn't sit securely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power cable doesn't sit securely into the tv. Very loose and falls out easily.
No, I would not recommend this to a friendFire TV can do better than this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality of the picture. I have two other Fire TVs and had high hopes but had to return it. Got a Sony instead. Worth every penny!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TTime, Thank you for taking the time to leave a review of our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Alright tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of video isn't great and brightness is low
No, I would not recommend this to a friendDelivered Broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with the screen shattered. This was a replacement for the TV I bought from Best Buy 14 months ago ($1,700) for my parents which died 12 months and one day after getting it. Imagine their delight in having not one but two broken TVs from Best Buy. The holiday season keeps on giving! I called the store and they don't care, just assume you are trying to scam them. The products don't need reviews, the company does. Just assume when it breaks, no matter when, Best Buy will not care.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that the TV's screen was shattered upon delivery. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Reliability
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with the quality of tv. Stopped working 2 days later. Started glitching.
No, I would not recommend this to a friend has software problems
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was initially a fine TV, but started glitching on apps, with delays. Restarting TV fixes temporarily. Have to restart multiple times per day. Geek squad appointment pending.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SethW. Thank you for writing a review about our Insignia 55" Smart Fire TV. My apologies for what happen to your TV that the apps started glitching and you have pending appointment with the Geek Squad. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Price dropped significantly after my return window
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not tried tv yet. Will update. The price did drop just outside of my return window and I requested a price adjustment credit and was denied
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Do yourself a favor, don’t buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and don’t buy this tv. I’ve had 3 in 3 years. The last two within the last 4 months. They definitely have not perfected this tv… thank goodness I had the geek squad protection plan. Pixel problems, sounds issues, and today after it was fixed. There were even more problems plus the same old problems. Currently I have a fabulous looking, mostly black and white tv that’s still plays sound even when your tv is off.
No, I would not recommend this to a friendMeh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my parents, screen started messing up and had to have tech support come out . Luckily it was with in a warranty period
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Armas36,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. I am glad we are able to fix the issue.
Insignia Support,
Renee
Fire tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first tv i purchase from best buy and it literally glitches green every 2-5 minutes.returned it for a new one and it does the exact same thing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrandiS,
Thank you for taking the time to leave a review of our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good TV. I think it could be a bit better but overall Okay
I would recommend this to a friendDoesn't last as long as it should
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv worked fine for 3 years. After that the screen went black but you can still hear sound. If you decide to purchase please get an extended warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MoShe,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
So so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy, I like it but keeps jumping out of program
No, I would not recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with local cable services like Spectrum app. It’s not as easy to navigate for us like Roku. Quality of TV was fine.
No, I would not recommend this to a friendScreen recycles
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen started recycling after a couple weeks usage. Called in for product support and they tell me to do the same thing repeatedly instead of replacing the TV. We shall see how long it takes to get a replacement under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after one year. Backlight is flickering. Not enough memory either it runs out of space and then you can’t download apps anymore.
No, I would not recommend this to a friendApps not available
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this purchase, I got a subscription for FuboTv and this tv is not compatible with it. I tried to download HBO, but it was not compatible with it either. I returned it.
No, I would not recommend this to a friend