Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv per se . Just wish it had a better feet stand
I would recommend this to a friendInsignia is Trash
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for almost a year now and it's giving me problems. Trying to switch over to hdmi 2 input is not working. You're forced to sign up or in to use the TV. Display mirror isn't simple as my old Samsung's clicking one button.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Richard,
We do apologize for the inconvenience you have been through with your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
it’s okay i guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After April 4th i turn the tv on to two lines down the screen , turn it off and turned it back on and they were gone
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's concerning to hear about the lines that appeared on your TV screen. While it's positive that they disappeared after turning the TV off and on again, we understand your concern. If the issue persists or reoccurs, we recommend reaching out to our customer support team for further assistance. They can provide troubleshooting steps or guide you on the best course of action to address the problem. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Broken TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I just bought and gave to my brother as a moving present doesn’t work. He moved to a different state and they are giving me the run around on fixing the problem. The tv I bought is no longer available to pick up or ship, but they want me to somehow return the one I bought to the same store…. While on the phone, I got transferred to the wrong department 3 different times and spent over an hour on the phone with no resolution. So frustrating!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Shella
www.insigniaproducts.com/support
Don’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote stops working almost everyday and it’s irritating. I turn the tv on and off still no action that’s until I unplug/plug it back in. Bad purchase
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good TV but bad built in App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV Quality is good. The issue is with the apps connection using built in smart apps. Really unstable and buffering all the time. I had to use fire stick and works fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Shah,
Thank you for taking the time to review our Insignia 55" Class F30 Series Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
- Cons mentioned:Remote control
Dont buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv keeps on going safemode,goes on and off by itself,flickering tried all youtube restart/restart factory settings with no success, remote keeps typing itself,dont buy it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jackie!
Thank you for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purches this tv abot 6 weeks ago and withing thr first 4 weeks the picture in the corner started to fade it losses sound when it wants unless i picked up a bad one of the batch i cant say i would recommend this tv and i know most of you will say oh look at the price what did you expect i expect longer then 6 weeks!
No, I would not recommend this to a friend55 inch Insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Insignia tv from Best Buy again. I've had numerous problems . Had an appointment scheduled for this morning between 8am-12pm to repair this tv. It's now 6;47pm and not seen a sole or received a phone call.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55 Fire TV. I am sorry to read that you are having issues with the TV and the appointment. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
I will NEVER buy a fire TV again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy a fir TV again. I recently bought 2 of them. IT DOES NOT LET ME PREVENT THE TV FROM GOING TO SLEEP. This is so aggravating. I want to be able to hit pause, do what I need to do and NOT have the TV go into sleep mode or turn off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mil1ion! Your satisfaction is our number one priority. If you are having an issue with your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, you can give us a call at this number: 877-467-4289, so we can provide troubleshooting for you. You can visit the link below for more product information. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wi-Fi connectivity broke after 1 week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi Fi connection stopped working after 1 week. This is literally the only way I have to connect it to streaming services and even if it weren't, it's rather ridiculous to accept that when I could have a TV that can access Wi Fi for the same price. I returned it right before the return window deadline.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CCam! We are very sorry that this happened to your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We understand that having Internet Connection is vital to your streaming preference. While it's unfortunate that you need to return the item, we still wish to have business with you in the future. If you need assistance with your products, you can always contact our Insignia Support: 1-877-467-4289. Have a great day! - James | Insignia Support | https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
- Cons mentioned:Remote control
Worked good for a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV in February 2022. Started glitching two weeks ago; remote randomly stops working, iPhone 12 can't connect AirPlay or the Home app, resolution is grainy on darker scenes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FJB22,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged for a larger tv w out issues.juryvis out
No, I would not recommend this to a friendTv not pleasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the 65 inch but it was not in store, so I went with the 55 inch tv. It’s not what I wanted but I decided to go with it.
No, I would not recommend this to a friendcrapped out after 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will never buy another insignia tv thing worked fine until yesterday. started showing color lines and no visible picture when i turn it on. came and seen all the other one star reviews and it looks like its a common occurance with this tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We appreciate you bringing this to our attention, as it helps us understand the experiences of our customers. Your feedback is important, and we hope it serves as a valuable insight for others considering their television options. Thank you again for your input! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Do you get what you paid for?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the tv as a gift online. The price was good. When it arrived the tv appeared to have a crack in the screen when it was turned on. Was a disappointment. We had to take it back when getting to the store to return it we notice another brand with a brighter image with better quality itmage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jillian,
Your feedback about this product is really helpful to us, we want to continue improve the quality and durability of this television. If you need further assistance, you may contact us at (877) 467-4289 and we will be happy to assist you.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pretty low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but the graphics arent what we expected and the quality of the picture is below average. Only keeping it because of the price.
No, I would not recommend this to a friendSound not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not working properly anymore, every so often static is rhe oly thing that comes out of the speakers. I have only had the tv for a few weeks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LouM,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Poor TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn't last a year. Picture was scattered, Had to replace
No, I would not recommend this to a friendHdmi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi connections are going out at the 6 month mark. We need to fully power down the yv each time we want to change to a hdmi input. This is apparently a known issue with insigna tv's.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JosephT!
Thank you for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support