Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Dissapointed not able to hookup cable box to HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been unable to connect our cable box to the HDMI input. Have had to go and obtain a new cable box with new HDMI cable and still is not reading from any input. The ports must be bad. Will be returning television.
No, I would not recommend this to a friendThe sound doesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Christmas and was very excited. It worked great out of the box. BUT about 60 days later, I noticed the sound and audio were out of sync. On a weekly basis, I have had to reset the audio which syncs it back up. Here I am 88 days later and now there is no sound. I can hear the clicking when I change the volume but no sound from what I want to watch. Now, on a daily basis, I need to unplug it for a few seconds for it to work. I hate this TV and DO NOT RECOMMEND IT.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DougC,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand that you need to adjust the audio every time you turn on the tv so that you can use it while watching movies and that can be discouraging to keep on adjusting the audio. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Nikki
https://insigniaproducts.com
Screen tearing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was good for the first 9 months but now it’s starting to have screen tearing. I’ve looked all over the web for ways to fix it and all I find are people saying not to buy this TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bed Room TV - Speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.speakers went bad in less then 2 weeks. this tv is rarely used and is our master bedroom tv. volume was never higher then 12
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi UDbean125. Thank you for writing a review about our Insignia 55" Smart Fire TV. I apologize that the speaker of the tv went bad in less than 2 weeks even the volume was never higher than 12. I know how frustrating it is. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
- Cons mentioned:Reliability
Cheap TV dies in 12 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Oct. 2021. In one year the LED lights died, TV gone black. Same thing happened to my sons TV same brand. Don't bother.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Michelle,
We do apologize for what happened to your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
TV broke in less than a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV on August 14th 2023 the screen stopped working on September 8th 2023. Conveniently 10 days after the date in which we could return it to the store. We called to have geek squad come look at it and they are unable to come until September 16th 2023.
No, I would not recommend this to a friendBad customer service in best buy part.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like insignia tvs. This one is a good tv but the remote does not work. Best buy was no help. They will not send a new remote and say I must exchange the entire tv. Very poor customer service so I'll return the tv and not shop there again.
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee left us multiple times while in the middle of helping us that was not good business
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertE,
Thank you for the feedback. We do apologize for the behavior of our colleague. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
1 Stars A Charm
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tV deserves less than 1 star but since I can only give one, here it goes. Purchased and returned twice! I believe this brand/model is truly cheaply made or they are all just defective. Nothing more to say except…keep on pushing by this one. It’s no good and not worth the headache.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello L8yla,
Thank you for taking the time to leave a review of our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We are sorry to hear about the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t buy. Horrible tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is horrible the picture is the worst. It is not a 4k tv. The resolution is blurry and the color is the worse. Don’t buy it you’ll regret it. I’m take it back for a refund or exchange for a better tv. The quality of this brand use to be good but now it’s absolutely horrible…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi VANYC,
Thank you for taking time to write a review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Great while it lasted...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great until it would not go past logo screen. Tried various options...no luck. Hired tv repair, he could not get it to load either. Seemed to be locked in a loop.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you
Insignia Support
Angela
ZERO STARS IF I COULD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this tv and it’s glitching havent had this tv for 24hrs. Now i have to hassle to load it in my suv and take a trip to exchange it. Very frustrating!!! 0/10 do not recommend on top of that it wouldnt even pair with remote when i first turned it on. I knew it was off to a bad start
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MJMH,
I personally would like to apologize for the experience you have been through with our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
worthless tv, doesn't play other apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a month, it started having trouble playing several downloaded apps. i did end up purchasing a fire stick and so far that is helping. i tried to return the tv but it was after the 15 days. i would never recommend this tv
No, I would not recommend this to a friendWon’t recommend this tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an insignia tv back in April. It went out in September. Bought another one September 10, it went out October 16. Getting them fixed through manufacture warranty, but won’t be buying another insignia tv. Will go back my Samsung!!
No, I would not recommend this to a friendInsignia led
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok . Not as good as the TCL in the same price class . Still nicer then the 20 year old plasma we had
No, I would not recommend this to a friendIt didn’t last long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a few days but then the picture quit. Still had good sound though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JacquiS,
Thanks for taking the time and effort to leave a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV (NS-55F301NA22). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. Your feedback is especially important to us and your concerns will be shared with our product team. For further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Cons mentioned:Reliability
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still paying on it and it already quit, never buy these ever
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YRjt1,
We always want to hear your experience about this product. Hearing your feedback is so important to us so we will be able to know how to improve its quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not functioning correctly. It won’t just come on. Have to unplug it and hold the power button for 10 seconds then plug it back in for it to come on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlfieH,
Thank you for the review. We do apologize if the product did not work. or us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
- Pros mentioned:Picture quality
DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and they were both dead on arrival. Black and white video only. Decent sound though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello xetsx,
We do apologize for what happened to your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not so great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Line showed up on day 35. Just outside of warranty. Just living with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LoriP,
Thank you for taking the time to leave a review of our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We apoligize for the experience you have been through with the product. If you need further assistance, you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285