Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- |
- SKU:
- 6450247
Customer reviews
Rating 4.6 out of 5 stars with 7662 reviews
(7,662 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
2008 1080p lcd vibes!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning ⚠️ ⚠️ Dont waste your money on this. Mustard up the extra cash for the higher quality 4ks and brands. My first time cheaping out and going with a lower end 4k model and man do i regret it. Im aware theres reasons my samsung qleds cost what they did but this is just too poor of quality. Gives me 2008 1080p lcd vibes. I really dont wanna go through the troubles of unmounting, repacking, and returning it. Thank goodness this was for a guest bedroom.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ceaser,
Thank you very much for taking the time to review our Insignia - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Volume
Rated 1 out of 5 stars
STAY AYWAY DON'T BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sucks turn on n off by itself valume sometimes works
No, I would not recommend this to a friend Rated 1 out of 5 stars
piece of you know what.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the worst TV ever just after the 15 day period no HDMI port works I have to reset the TV twice in 2 days to get it to work this is trash DO NOT WASTE YOUR TIME TO BUY THIS TV.now I am stuck with putting out the garbage. Started out telling me to check signal now I have purchase another TV after 16 days....Stay far from this brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the Tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Cracked after 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working all of a sudden. Called Best Buy to come oit inder warranty. Tech was here for 3 minutes and said the screen was cracked and left. Not sire where crack came from but now i have a 55inch paperweight. Do not recommend tv or Best Buy warranty work.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worh the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality & color quality not vivid and sound quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Rated 1 out of 5 stars
TV Full of ads.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. TV works ok, except that every time you turn it on it automatically starts playing ads. I didnt but a TV that showed ads, that came with a BS software update. Never buying insignia again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alec,
Thank you for writing a review about 55" Class F30 Series LED 4K UHD Smart Fire TV. We know how frustrating it is that every time you turn it on the ads will automatically play. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Awful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On day 15 after the purchase, the TV stopped working!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AdrienneB,
Thank you for taking time to write a review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
No directions or web site for operations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be 5 stars accept there were no directions, customer services number, ... any direction on how to set the television to stay on my cable box input when coming on. Enter Goggle and Utube. They saved you a return. TV works great... just no operating instructions ANYWHERE including Best Buy or Insignia. HORRIBLE customer service.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Decent tv for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv. No major issues yet! Seems to be just fine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GinaF,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 2 out of 5 stars
Best Buy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy with this TV. Too difficult to navigate; buffering interference. Too slow in changing channels.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with your fire TV. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset it has one spec in the middle of the tv that will not go away
No, I would not recommend this to a friendRated 2 out of 5 stars
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective piece. But best buy team help me process refund easily.
No, I would not recommend this to a friendRated 2 out of 5 stars
Insignia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not clear and sharp. Geek squad could not correct.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment with the picture quality on your Insignia 55" Class F30 Series LED 4K UHD Smart Fire TV. We're sorry to hear that Geek Squad was unable to resolve the issue to your satisfaction. We understand that a clear and sharp picture is essential for an enjoyable viewing experience, and we fell short of that standard. We'll take your feedback into consideration as we continue to improve our products, and we'll strive to provide better performance and quality in our future TVs. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Rated 1 out of 5 stars
Crappy Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was working good until the warranty ended now the TV doesn’t work and ofcourse they’re not gonna cover it. Not worth it if you only want a TV to work for a year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still looking for a tv.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed by this tv. I returned it. Not comfortable with the settings. I miss the simplicity of older tv’s without the “smart”.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was clear but when there was fast movement the picture was horrible. Looked like the actors on the picture were getting an X-ray.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote keeps freezing and logging of are this display t.v ?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Badstart,
Thank you for taking the time to review our TV , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Television
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this television for 14 months and something is wrong with the picture. When watching shows there is a red tint to the screen and a green glow in some spots.
No, I would not recommend this to a friendRated 2 out of 5 stars
Consumer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PICTURE NO SOUND 1 MONTH PAST WARRANTY. NO COMPENSATION MADE BY BEST BUY. OH WELL THATS WHY THEY SELL EXT. WARRANTY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating that you experienced this with your Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use this product because it wa purchased with an accompanying stand. The stand was delayed and i was told they had no anticipated date to recieve it. The company policy does not allow stores to ship from store to store. Awful policy translate to awful service.
No, I would not recommend this to a friend


















